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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 03-21-2017, 14:12   #1 (permalink)
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L.G H791 restarting @ boot logo need latest fimware.


i have already flashed with octopus support fimware but phone still restarting..
Code:
Log file "C:\Program Files\Octoplus\Octoplus_LG\LOG\21-03-2017_17-52-33.log" created.
21/03/2017 5:52:37 PM > Welcome to Octoplus/Octopus Box LG Software version 2.5.8
21/03/2017 5:55:25 PM > --------------------------------------------------------------------------------
21/03/2017 5:55:25 PM > Checking data...21/03/2017 5:55:26 PM > OK
21/03/2017 5:55:26 PM > Platform: LG Qualcomm
21/03/2017 5:55:26 PM > Selected port: COM93
21/03/2017 5:55:26 PM > Selected model: H791
21/03/2017 5:55:26 PM > Reading info...
21/03/2017 5:55:31 PM > Mode: Emergency
21/03/2017 5:55:31 PM > Initializing flash...21/03/2017 5:55:34 PM > OK
21/03/2017 5:55:35 PM > SW version: 21/03/2017 5:55:35 PM > LGH791AT-00-V10f-NXS-XXX-OCT-03-2015-32G-MDA89E-US
21/03/2017 5:55:35 PM > Android version: 6.0
21/03/2017 5:55:35 PM > LAF Version: 1.2
21/03/2017 5:55:35 PM > Product ID: PT02S151013001761
21/03/2017 5:55:35 PM > IMEI: 353627-07-175528-7
21/03/2017 5:55:35 PM > Target operator: GOOGLE
21/03/2017 5:55:35 PM > Hardware:  
21/03/2017 5:55:35 PM > --------------------------------------------------------------------------------
21/03/2017 5:55:35 PM > Writing phone firmware without real necessity is at your own risk.

Downgrade may lead to phone damage!

Please, make sure the phone's battery is fully charged.
Disconnect all other devices from the computer (including phones, modems, etc.) and close all other running programs.
To avoid errors in the flashing process, use a clean PC (without any installed drivers for other Qualcomm-based devices).
You should not run any other programs or attach new devices to your computer during the flashing!
21/03/2017 5:55:35 PM > --------------------------------------------------------------------------------
21/03/2017 5:55:38 PM > Opening "lgh791at-00-v20a-nxs-jul-22-2016-16g-nrd90mfe-user+0.oct"...21/03/2017 5:55:38 PM > OK
21/03/2017 5:55:38 PM > Setting options...21/03/2017 5:55:40 PM > OK
21/03/2017 5:55:40 PM > Reading partitions...21/03/2017 5:55:42 PM > OK
21/03/2017 5:55:42 PM > Formating USERDATA...21/03/2017 5:55:51 PM > OK
21/03/2017 5:55:51 PM > Writing PrimaryGPT...21/03/2017 5:55:51 PM > OK
21/03/2017 5:55:51 PM > Writing modem...21/03/2017 5:56:00 PM > OK
21/03/2017 5:56:00 PM > Writing pmic...21/03/2017 5:56:00 PM > OK
21/03/2017 5:56:00 PM > Writing sbl1...21/03/2017 5:56:01 PM > OK
21/03/2017 5:56:01 PM > Writing tz...21/03/2017 5:56:01 PM > OK
21/03/2017 5:56:01 PM > Writing sdi...21/03/2017 5:56:01 PM > OK
21/03/2017 5:56:01 PM > Writing hyp...21/03/2017 5:56:01 PM > OK
21/03/2017 5:56:01 PM > Writing rpm...21/03/2017 5:56:02 PM > OK
21/03/2017 5:56:02 PM > Writing aboot...21/03/2017 5:56:02 PM > OK
21/03/2017 5:56:02 PM > Writing sbl1bak...21/03/2017 5:56:02 PM > OK
21/03/2017 5:56:02 PM > Writing pmicbak...21/03/2017 5:56:02 PM > OK
21/03/2017 5:56:02 PM > Writing tzbak...21/03/2017 5:56:03 PM > OK
21/03/2017 5:56:03 PM > Writing hypbak...21/03/2017 5:56:03 PM > OK
21/03/2017 5:56:03 PM > Writing rpmbak...21/03/2017 5:56:03 PM > OK
21/03/2017 5:56:03 PM > Writing abootbak...21/03/2017 5:56:03 PM > OK
21/03/2017 5:56:03 PM > Writing sec...21/03/2017 5:56:04 PM > OK
21/03/2017 5:56:04 PM > Writing persist...21/03/2017 5:56:04 PM > OK
21/03/2017 5:56:04 PM > Writing imgdata...21/03/2017 5:56:05 PM > OK
21/03/2017 5:56:05 PM > Writing laf...21/03/2017 5:56:08 PM > OK
21/03/2017 5:56:08 PM > Writing keymaster...21/03/2017 5:56:08 PM > OK
21/03/2017 5:56:08 PM > Writing cmnlib...21/03/2017 5:56:08 PM > OK
21/03/2017 5:56:08 PM > Writing keymasterbak...21/03/2017 5:56:08 PM > OK
21/03/2017 5:56:08 PM > Writing cmnlibbak...21/03/2017 5:56:08 PM > OK
21/03/2017 5:56:08 PM > Writing boot...21/03/2017 5:56:12 PM > OK
21/03/2017 5:56:12 PM > Writing recovery...21/03/2017 5:56:15 PM > OK
21/03/2017 5:56:15 PM > Writing vendor...21/03/2017 5:56:55 PM > OK
21/03/2017 5:56:55 PM > Writing cache...21/03/2017 5:56:56 PM > OK
21/03/2017 5:56:56 PM > Writing system...21/03/2017 6:04:12 PM > OK
21/03/2017 6:04:12 PM > Writing BackupGPT...21/03/2017 6:04:12 PM > OK
21/03/2017 6:04:12 PM > Reading partitions...21/03/2017 6:04:14 PM > OK
21/03/2017 6:04:14 PM > Formating RCT...21/03/2017 6:04:14 PM > Failed!
21/03/2017 6:04:14 PM > Formating MPT...21/03/2017 6:04:14 PM > Failed!
21/03/2017 6:04:14 PM > Finalizing...21/03/2017 6:04:16 PM > OK
21/03/2017 6:04:16 PM > Writing firmware done!
21/03/2017 6:04:16 PM > Performed by 2.5.8 Software version.
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Old 03-21-2017, 14:22   #2 (permalink)
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Please, install the latest Software version after reflash the phone again with fimware from the Support Area, after reflash the phone with Nexus Root Toolkit.
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Old 03-21-2017, 20:33   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Please, install the latest Software version after reflash the phone again with fimware from the Support Area, after reflash the phone with Nexus Root Toolkit.
thanks sir 4 reply, but my phone is 32gb and in support area 16 gb model fimware avabail.
i already flashed with that 16 gb, fimware ..

now you mean i need to flash this phone with latest ver software exe with same fimware??????
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Old 03-22-2017, 08:38   #4 (permalink)
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We have uploaded firmware for 32gb version of the phone into the Support Area, please check it.

Last edited by Octopus box; 03-22-2017 at 10:08.
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Old 03-22-2017, 15:35   #5 (permalink)
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Welcome to Octoplus/Octopus Box LG Software version 2.6.0
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM21
Selected model: H791
Reading info...
Mode: Emergency
Initializing flash...OK
SW version: LGH791AT-00-V10f-NXS-XXX-OCT-03-2015-32G-MDA89E-
US
Android version: 6.0
LAF Version: 1.2
Product ID: PT02S151013001761
IMEI: 353627-07-175528-7
Target operator: GOOGLE
Hardware:
--------------------------------------------------------------------------------
Writing phone firmware without real necessity is at your own risk.

Downgrade may lead to phone damage!

Please, make sure the phone's battery is fully charged.
Disconnect all other devices from the computer (including phones,
modems, etc.) and close all other running programs.
To avoid errors in the flashing process, use a clean PC (without any
installed drivers for other Qualcomm-based devices).
You should not run any other programs or attach new devices to your
computer during the flashing!
--------------------------------------------------------------------------------
Opening "LGH791AT-00-V10f-NXS-XXX-OCT-03-2015-32G-MDA89E-US-
TOT.oct"...OK
Setting options...OK
Reading partitions...OK
Formating USERDATA...OK
Writing PrimaryGPT...OK
Writing modem...OK
Writing pmic...OK
Writing sbl1...OK
Writing tz...OK
Writing sdi...OK
Writing hyp...OK
Writing rpm...OK
Writing aboot...OK
Writing sbl1bak...OK
Writing pmicbak...OK
Writing tzbak...OK
Writing hypbak...OK
Writing rpmbak...OK
Writing abootbak...OK
Writing sec...OK
Writing persist...OK
Writing laf...OK
Writing boot...OK
Writing recovery...OK
Writing system...Failed!
Error code: ZXLCALSZXD
Performed by 2.6.0 Software version.
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Old 03-22-2017, 15:48   #6 (permalink)
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Checking data...OK
Platform: LG Qualcomm
Selected port: COM21
Selected model: H791
Reading info...
IMEI: 353627-07-175528-7
Android version:
Battery level: 10%
SW Version: LGH791AT-00-V10f-NXS-XXX-OCT-0
Mode: Emergency
Initializing flash...OK
SW version: LGH791AT-00-V10f-NXS-XXX-OCT-03-2015-32G-MDA89E-
US
Android version: 6.0
LAF Version: 1.2
Product ID: PT02S151013001761
IMEI: 353627-07-175528-7
Target operator: GOOGLE
Hardware:
--------------------------------------------------------------------------------
Writing phone firmware without real necessity is at your own risk.

Downgrade may lead to phone damage!

Please, make sure the phone's battery is fully charged.
Disconnect all other devices from the computer (including phones,
modems, etc.) and close all other running programs.
To avoid errors in the flashing process, use a clean PC (without any
installed drivers for other Qualcomm-based devices).
You should not run any other programs or attach new devices to your
computer during the flashing!
--------------------------------------------------------------------------------
Opening "LGH791AT-00-V10f-NXS-XXX-OCT-03-2015-32G-MDA89E-US-
TOT.oct"...OK
Setting options...OK
Reading partitions...OK
Formating USERDATA...OK
Writing PrimaryGPT...OK
Writing modem...OK
Writing pmic...OK
Writing sbl1...OK
Writing tz...OK
Writing sdi...OK
Writing hyp...OK
Writing rpm...OK
Writing aboot...OK
Writing sbl1bak...OK
Writing pmicbak...OK
Writing tzbak...OK
Writing hypbak...OK
Writing rpmbak...OK
Writing abootbak...OK
Writing sec...OK
Writing persist...OK
Writing laf...OK
Writing boot...OK
Writing recovery...OK
Writing system...OK
Reading partitions...OK
Formating RCT...Failed!
Formating MPT...Failed!
Finalizing...OK
Writing firmware done!
Performed by 2.6.0 Software version.
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Old 03-22-2017, 15:49   #7 (permalink)
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Phone still restarting.........
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Old 03-22-2017, 17:07   #8 (permalink)
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same prblem, TEAM we need to fix this problem
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Old 03-22-2017, 18:13   #9 (permalink)
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Hello sir waiting 4 yur reply.
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Old 03-23-2017, 08:55   #10 (permalink)
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We are researching where can be the problem.
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The Following 2 Users Say Thank You to Octopus box For This Useful Post:
Old 08-05-2017, 02:03   #11 (permalink)
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-------------------------------------
Platform: LG Qualcomm
Selected port: COM17
Selected model: H791
Reading info...
IMEI: 353627-07-50xxxx-2
Android version:
Battery level: 84%
SW Version: LGH791AT-00-V10f-NXS-XXX-OCT-0
Mode: Emergency
Initializing flash...OK
SW version: LGH791AT-00-V10f-NXS-XXX-OCT-03-2015-16G-MDA89E-
US
Android version: 6.0
LAF Version: 1.2
Product ID: YE04S151029001899
IMEI: 353627-07-50xxxx-2
Target operator: GOOGLE
Hardware:
Performed by 2.7.0 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM17
Selected model: H791
Reading info...
IMEI: 353627-07-504447-2
Android version:
Battery level: 84%
SW Version: LGH791AT-00-V10f-NXS-XXX-OCT-0
Mode: Emergency
Initializing flash...OK
SW version: LGH791AT-00-V10f-NXS-XXX-OCT-03-2015-16G-MDA89E-
US
Android version: 6.0
LAF Version: 1.2
Product ID: YE04S151029001899
IMEI: 353627-07-50xxxx-2
Target operator: GOOGLE
Hardware:
--------------------------------------------------------------------------------
Writing phone firmware without real necessity is at your own risk.

Downgrade may lead to phone damage!

Please, make sure the phone's battery is fully charged.
Disconnect all other devices from the computer (including phones,
modems, etc.) and close all other running programs.
To avoid errors in the flashing process, use a clean PC (without any
installed drivers for other Qualcomm-based devices).
You should not run any other programs or attach new devices to your
computer during the flashing!
--------------------------------------------------------------------------------
Opening "lgh791at-00-v20a-nxs-jul-22-2016-16g-nrd90mfe-user+
0.oct"...OK
Setting options...OK
Reading partitions...OK
Formating USERDATA...OK
Writing PrimaryGPT...OK
Writing modem...OK
Writing pmic...OK
Writing sbl1...OK
Writing tz...OK
Writing sdi...OK
Writing hyp...OK
Writing rpm...OK
Writing aboot...OK
Writing sbl1bak...OK
Writing pmicbak...OK
Writing tzbak...OK
Writing hypbak...OK
Writing rpmbak...OK
Writing abootbak...OK
Writing sec...OK
Writing persist...OK
Writing imgdata...OK
Writing laf...OK
Writing keymaster...OK
Writing cmnlib...OK
Writing keymasterbak...OK
Writing cmnlibbak...OK
Writing boot...OK
Writing recovery...OK
Writing vendor...OK
Writing cache...OK
Writing system...OK
Writing BackupGPT...OK
Reading partitions...OK
Formating RCT...Failed!
Formating MPT...Failed!
Finalizing...OK
Writing firmware done!
Performed by 2.7.0 Software version.


still restarting
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Old 08-05-2017, 22:37   #12 (permalink)
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Quote:
Originally Posted by tatoo View Post
-------------------------------------
Platform: LG Qualcomm
Selected port: COM17
Selected model: H791
Reading info...
IMEI: 353627-07-50xxxx-2
Android version:
Battery level: 84%
SW Version: LGH791AT-00-V10f-NXS-XXX-OCT-0
Mode: Emergency
Initializing flash...OK
SW version: LGH791AT-00-V10f-NXS-XXX-OCT-03-2015-16G-MDA89E-
US
Android version: 6.0
LAF Version: 1.2
Product ID: YE04S151029001899
IMEI: 353627-07-50xxxx-2
Target operator: GOOGLE
Hardware:
Performed by 2.7.0 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM17
Selected model: H791
Reading info...
IMEI: 353627-07-504447-2
Android version:
Battery level: 84%
SW Version: LGH791AT-00-V10f-NXS-XXX-OCT-0
Mode: Emergency
Initializing flash...OK
SW version: LGH791AT-00-V10f-NXS-XXX-OCT-03-2015-16G-MDA89E-
US
Android version: 6.0
LAF Version: 1.2
Product ID: YE04S151029001899
IMEI: 353627-07-50xxxx-2
Target operator: GOOGLE
Hardware:
--------------------------------------------------------------------------------
Writing phone firmware without real necessity is at your own risk.

Downgrade may lead to phone damage!

Please, make sure the phone's battery is fully charged.
Disconnect all other devices from the computer (including phones,
modems, etc.) and close all other running programs.
To avoid errors in the flashing process, use a clean PC (without any
installed drivers for other Qualcomm-based devices).
You should not run any other programs or attach new devices to your
computer during the flashing!
--------------------------------------------------------------------------------
Opening "lgh791at-00-v20a-nxs-jul-22-2016-16g-nrd90mfe-user+
0.oct"...OK
Setting options...OK
Reading partitions...OK
Formating USERDATA...OK
Writing PrimaryGPT...OK
Writing modem...OK
Writing pmic...OK
Writing sbl1...OK
Writing tz...OK
Writing sdi...OK
Writing hyp...OK
Writing rpm...OK
Writing aboot...OK
Writing sbl1bak...OK
Writing pmicbak...OK
Writing tzbak...OK
Writing hypbak...OK
Writing rpmbak...OK
Writing abootbak...OK
Writing sec...OK
Writing persist...OK
Writing imgdata...OK
Writing laf...OK
Writing keymaster...OK
Writing cmnlib...OK
Writing keymasterbak...OK
Writing cmnlibbak...OK
Writing boot...OK
Writing recovery...OK
Writing vendor...OK
Writing cache...OK
Writing system...OK
Writing BackupGPT...OK
Reading partitions...OK
Formating RCT...Failed!
Formating MPT...Failed!
Finalizing...OK
Writing firmware done!
Performed by 2.7.0 Software version.


still restarting

octopus can you help please
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Old 08-06-2017, 01:40   #13 (permalink)
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another log with 32G

Welcome to Octoplus/Octopus Box LG Software version 2.7.0
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM17
Selected model: H791
Reading info...
IMEI: 353627-07-504447-2
Android version:
Battery level: 24%
SW Version: LGH791AT-00-V10f-NXS-XXX-OCT-0
Mode: Emergency
Initializing flash...OK
SW version: LGH791AT-00-V10f-NXS-XXX-OCT-03-2015-16G-MDA89E-
USER+0
Android version: 6.0
LAF Version: 1.2
Product ID: YE04S151029001899
IMEI: 353627-07-504447-2
Target operator: GOOGLE
Hardware:
--------------------------------------------------------------------------------
Writing phone firmware without real necessity is at your own risk.

Downgrade may lead to phone damage!

Please, make sure the phone's battery is fully charged.
Disconnect all other devices from the computer (including phones,
modems, etc.) and close all other running programs.
To avoid errors in the flashing process, use a clean PC (without any
installed drivers for other Qualcomm-based devices).
You should not run any other programs or attach new devices to your
computer during the flashing!
--------------------------------------------------------------------------------
Opening "LGH791AT-00-V10f-NXS-XXX-OCT-03-2015-32G-MDA89E-US-
TOT.oct"...OK
Setting options...OK
Reading partitions...OK
Formating USERDATA...OK
Writing PrimaryGPT...OK
Writing modem...OK
Writing pmic...OK
Writing sbl1...OK
Writing tz...OK
Writing sdi...OK
Writing hyp...OK
Writing rpm...OK
Writing aboot...OK
Writing sbl1bak...OK
Writing pmicbak...OK
Writing tzbak...OK
Writing hypbak...OK
Writing rpmbak...OK
Writing abootbak...OK
Writing sec...OK
Writing persist...OK
Writing laf...OK
Writing boot...OK
Writing recovery...OK
Writing system...OK
Reading partitions...OK
Formating RCT...Failed!
Formating MPT...Failed!
Finalizing...OK
Writing firmware done!
Performed by 2.7.0 Software version.
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Old 08-07-2017, 07:56   #14 (permalink)
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Please perform the operation with the latest Software version and post here the result.
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