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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 04-29-2015, 18:52   #1 (permalink)
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Thumbs up ld d850 imei repair failed [Solved]


Platform: LG Qualcomm
Selected port: COM17
Selected model: D850
Reading info...OK
Mode: Normal
Model ID: LG-D850
Firmware compiled date: May 21 2014
Firmware compiled time: 02:00:00
Firmware released date: Jun 20 2014
Firmware released time: 09:52:24
SW Version: MPSS.DI.2.0.1.c1.13-00009-M8974AAAAANPZM-1
IMEI: 014065-00-252xxxx
SPC: 000000
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM17
Selected model: D850
Reading info...OK
Mode: Normal
Model ID: LG-D850
Firmware compiled date: May 21 2014
Firmware compiled time: 02:00:00
Firmware released date: Jun 20 2014
Firmware released time: 09:52:24
SW Version: MPSS.DI.2.0.1.c1.13-00009-M8974AAAAANPZM-1
IMEI: 014065-00-252896-3
SPC: 000000
Fixing IMEI...
New IMEI: 014065-00-252xxxx
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "D850_01406500252xxxx_29-04-2015_11-33-49.qcn"
Switching to Download mode...OK
Initializing flash...Failed!
Initializing flash...

Last edited by Octopus box; 05-01-2015 at 12:28.
 
Old 04-29-2015, 19:16   #2 (permalink)
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Hello.

Do the next:
1. Install required driver.
2. Install latest Software version.
3. Restart PC.
4. Repeat "Repair IMEI" operation.
 
Old 04-29-2015, 20:25   #3 (permalink)
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not work!

Welcome to Octoplus/Octopus Box LG Software version 1.9.2
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM43
Selected model: D850
Reading info...Failed!
Port busy
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM17
Selected model: D850
Reading info...OK
Mode: Normal
Model ID: LG-D850
Firmware compiled date: May 21 2014
Firmware compiled time: 02:00:00
Firmware released date: Jun 20 2014
Firmware released time: 09:52:24
SW Version: MPSS.DI.2.0.1.c1.13-00009-M8974AAAAANPZM-1
IMEI: 014065-00-252896-3
SPC: 000000
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM17
Selected model: D850
Reading info...OK
Mode: Normal
Model ID: LG-D850
Firmware compiled date: May 21 2014
Firmware compiled time: 02:00:00
Firmware released date: Jun 20 2014
Firmware released time: 09:52:24
SW Version: MPSS.DI.2.0.1.c1.13-00009-M8974AAAAANPZM-1
IMEI: 014065-00-252896-3
SPC: 000000
Fixing IMEI...
New IMEI: 014065-00-259066-6
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "D850_014065002528963_29-04-2015_13-07-55.qcn"
Switching to Download mode...OK
Initializing flash...Failed!
Initializing flash...
 
Old 04-29-2015, 20:40   #4 (permalink)
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Switch the phone to Download Mode manually (press and hold "Vol+" button and connect USB cable). Perform "Read Info" operation and post here full Software log.

Also, what device appears in PC Device Manager after phone's connection?
 
Old 04-29-2015, 20:46   #5 (permalink)
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Platform: LG Qualcomm
Selected port: COM17
Selected model: D850
Reading info...OK
Mode: Normal
Model ID: LG-D850
SW Version: D85010d
IMEI: 000000-00-000000-0
Android version: 4.4.2
Battery level: 100%
 
Old 04-29-2015, 20:57   #6 (permalink)
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What device appears in PC Device Manager after You connect the phone in Download Mode? What is displayed on phone's screen?
 
Old 04-29-2015, 21:30   #7 (permalink)
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http://www.4shared.com/download/C0qF....png?lgfp=3000
 
Old 04-30-2015, 05:44   #8 (permalink)
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What cable do You use exactly? You need to use the special LG P999 cable with 910 kOhm resistor inside, not standart Micro USB cabel. Please read Software manual ("Cable & Options" button in the Software).

Try to perform "Repair IMEI" operation with enabled "Skip Read/Write QCN during the Repair IMEI/ Repair Network operations" and post here the result.
 
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Old 04-30-2015, 19:27   #9 (permalink)
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100% working :D

best support thanks!

Checking data...OK
Platform: LG Qualcomm
Selected port: COM17
Selected model: D850
Reading info...OK
Mode: Normal
Model ID: LG-D850
Firmware compiled date: May 21 2014
Firmware compiled time: 02:00:00
Firmware released date: Jun 20 2014
Firmware released time: 09:52:24
SW Version: MPSS.DI.2.0.1.c1.13-00009-M8974AAAAANPZM-1
IMEI: 014065-00-252896-3
SPC: 000000
Fixing IMEI...
New IMEI: 014065-00-256734-2
Skip Read/Write QCN
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "D850_014065002528963_30-04-2015_11-50-29.SEC"
Writing security area...OK
Switching to Normal mode...
Found model LG-D850 at port COM11
IMEI successfully fixed!
To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons).
 
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