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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 11-23-2016, 21:01   #1 (permalink)
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Lg 2.5.1 error in interface




i WANTED TO FLASH AN LG P700 BUT SOFTWARE INTERFACE IS INCOMPLETE CAN T CLICK THE 3 POINTS TO CHOOSE FLASH FILE.
PLZ CHECK AND GIVE SOLUTION.
TO LET YOU KNOW THAT I WAS HAVING THIS ERROR IN OLD PREVIOUS VERSIONS BUT WAS SOLVED AFTER UPDATE.
BUT NOW ERROR IS BACK.
BEST REGARDS
PUNTO-MOVIL
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Old 11-24-2016, 08:04   #2 (permalink)
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Hello.

Please, check your Monitor resolution and check your Screen resolution option in Windows try yo change it to another one, if problem still remain try to re-install drivers for graphic card.
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Old 11-24-2016, 10:14   #3 (permalink)
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there is no relation between resolution and this error.
simply because the previous version was working fine with the same settings.
i was having this same issue in older versions but it was solved by itself after some update.
in all cases i changed resolution but still the same problem.
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Old 11-24-2016, 10:25   #4 (permalink)
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Please, re-install Software, if problem still remain, check monitor resolution and screen resolution in Display settings, try to set up another resolution manually. Also read this from thread Octoplus Fix error
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Old 11-27-2016, 19:00   #5 (permalink)
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the fix you provided solved the problem.
the software was working just fien with 125% of magnifying option but not worked with latest update.
i have a 23inch screen and icons are small with 100% that s why i use 125%.
in all cases thanks for your help.
Best Regards.
Punto-Movil
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Old 11-28-2016, 08:38   #6 (permalink)
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@Punto-Móvil

Hello.

If You still have problem with Software, download and install test Software version form the Support Area (LG/TEST SOFTWARE/) then check Software again.
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