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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 07-17-2017, 16:45   #1 (permalink)
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Join Date: Dec 2015
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lg d500 flashing problem plz help


Checking data...OK
Platform: LG Qualcomm
Selected port: COM32
Selected model: D500
Reading info...
Model ID: LGD500-00-D50010b-TMO-US-JUL-18-20131
IMEI:
Android version:
Battery level: 54%
SW Version: D50010b-TMO-US-JUL-18-2013+1
Mode: Emergency
Model ID: BS/LGD500/092909
SW version: LGD500AT-00-V10h-TMO-US-NOV-18-2013+0
Product ID: CT65S131029005386
IMEI: 013658-00-316600-6
Opening "D50010b_01.oct"...Failed!
Firmware file has wrong structure (error code: BASXASQWEA). Please,
redownload firmware file. If it will not help - contact to support at
[email protected]
Performed by 2.6.8 Software version.
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Old 07-17-2017, 17:02   #2 (permalink)
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Hello.

Please download firmware from the Support Area, then repeat "Write Firmware" operation again and post the result.

Last edited by Octopus box; 07-17-2017 at 17:09.
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