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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 03-05-2015, 08:54   #1 (permalink)
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Thumbs up LG D620 unable connect the network [Solved]


Repair nvw ,repair sec and repair network,but just....

need your help!
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File Type: jpg 20150305_153526.jpg (788.9 KB, 81 views)
File Type: jpg 20150305_153552.jpg (549.5 KB, 61 views)
File Type: jpg 20150305_153657.jpg (781.2 KB, 38 views)
File Type: jpg 20150305_153723.jpg (779.4 KB, 47 views)
File Type: jpg 20150305_153922.jpg (780.8 KB, 50 views)
 
Old 03-05-2015, 09:00   #2 (permalink)
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Try to re-flash the phone and write QCN from the Support Area. Then insert SIM card, wait 5-7 minutes and try to find and select network manually.
 
Old 03-05-2015, 09:23   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Try to re-flash the phone and write QCN from the Support Area. Then insert SIM card, wait 5-7 minutes and try to find and select network manually.
yes ,re-flash and write QCN.Just don't work. Attached Files is QCN
Attached Files
File Type: rar D620_352481053317919_10-01-2015_20-50-14.rar (45.1 KB, 306 views)
 
Old 03-05-2015, 09:29   #4 (permalink)
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Try to read out QCN from the same device, which works in your network, and write it into your phone.
 
Old 03-05-2015, 09:33   #5 (permalink)
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Do you have D620 QCN files?
 
Old 03-05-2015, 09:35   #6 (permalink)
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All QCN files, which we have, are present in the Support Area (press "Go to Support" button at "Support & Options" tab in the Software) in the folder "LG/QCN/".
 
Old 03-05-2015, 09:58   #7 (permalink)
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Looks like me upload the QCN file...

Platform: LG Qualcomm
Selected port: COM21
Selected model: D620
Reading info...OK
Mode: Normal
Model ID: DAAAANAZ: ÿjó
Firmware compiled date: Mar 27 2014
Firmware compiled time: 10:00:00
Firmware released date: Jul 17 2014
Firmware released time: 17:14:25
SW Version: MPSS.DI.2.0.1.c8-00012-M8926DAAAANAZM-1
IMEI: 353427-06-175095-4
SPC: 000000
Selecting input file...OK
Source file: "D620_352481053317919.qcn"
Do You want to write IMEI from QCN file
or to leave current IMEI?
Write IMEI from QCN file!
Send SPC...OK
Writing QCN...
The ESN in QCN file and the phone do not match.
Do you still want to write this file?
Writing EFS...OK
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing Provisioning Items...OK
Writing QCN done!

Don't work...
 
Old 03-05-2015, 10:08   #8 (permalink)
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Try to use different SIM cards. Try to re-flash the phone with different firmwares. Check HW.
 
Old 01-07-2016, 17:52   #9 (permalink)
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Hi Octopus team. LG D620 İmei Repair Problem!


Checking data...OK
Platform: LG Qualcomm
Selected port: COM165
Selected model: D620
Reading info...
Model ID: LG-D620
IMEI: 000000-00-000000-0
Android version: 4.4.2
Battery level: 33%
Mode: Normal
Firmware compiled date: Mar 27 2014
Firmware compiled time: 10:00:00
Firmware released date: Jul 16 2014
Firmware released time: 14:51:54
SW Version: MPSS.DI.2.0.1.c8-00012-M8926DAAAANAZM-1
SPC: 000000
Fixing IMEI...
New IMEI: 356190-04-938771-4
Skip Read/Write QCN
Writing security area...OK

-------------------------------------------------------------------------------------------

Checking data...OK
Platform: LG Qualcomm
Selected port: COM165
Selected model: D620
Reading info...
Model ID: LG-D620
IMEI: 000000-00-000000-0
Android version: 4.4.2
Battery level: 29%
Mode: Normal
Firmware compiled date: Mar 27 2014
Firmware compiled time: 10:00:00
Firmware released date: Jul 16 2014
Firmware released time: 14:51:54
SW Version: MPSS.DI.2.0.1.c8-00012-M8926DAAAANAZM-1
SPC: 000000
Fixing IMEI...
New IMEI: 356190-04-938771-4
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "D620_000000000000000_07-01-2016_18-34-22.qcn"
Writing security area...OK
 
Old 01-07-2016, 18:34   #10 (permalink)
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Try to perform "Repair IMEI" operation with test Software version, which we've sent You in PM. Post here result and full Software log of the operation.
 
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Old 01-07-2016, 19:10   #11 (permalink)
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hi

Welcome to Octoplus/Octopus Box LG Software version 2.1.6.2
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM165
Selected model: D620
Reading info...
Model ID: LG-D620
IMEI: 352481-05-331791-9
Android version: 4.4.2
Battery level: 59%
Mode: Normal
Firmware compiled date: Mar 27 2014
Firmware compiled time: 10:00:00
Firmware released date: Jul 16 2014
Firmware released time: 14:51:54
SW Version: MPSS.DI.2.0.1.c8-00012-M8926DAAAANAZM-1
IMEI: 352481-05-331791-9
SPC: 000000
Fixing IMEI...
New IMEI: 356190-04-938771-4
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM165
Selected model: D620
Reading info...
Model ID: LG-D620
IMEI: 352481-05-331791-9
Android version: 4.4.2
Battery level: 63%
Mode: Normal
Firmware compiled date: Mar 27 2014
Firmware compiled time: 10:00:00
Firmware released date: Jul 16 2014
Firmware released time: 14:51:54
SW Version: MPSS.DI.2.0.1.c8-00012-M8926DAAAANAZM-1
IMEI: 352481-05-331791-9
SPC: 000000
Fixing IMEI...
New IMEI: 356190-04-938771-4
Skip Read/Write QCN
Writing security area...OK
Switching to Normal mode...
Found model DAAAANAZ: ÿjÈ at port COM165
IMEI successfully fixed!
To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons).
 
Old 01-07-2016, 19:15   #12 (permalink)
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IMEI successfully ,Thank you Octopus team
 
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