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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 04-14-2016, 18:21   #1 (permalink)
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lg d686 Failed to read loader version!


HI octoplus team
plz help me

Platform: LG MTK
Selected port: COM55
Selected baudrate: 921600
Selected model: D686
Please, reconnect battery and connect cable...OK
Phone found.
Setting power state...OK
Prepairing loader...OK
Sending loader...OK
Synchronizing with loader...
Failed to read loader version!
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Old 04-15-2016, 08:08   #2 (permalink)
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Hello.

Please, install the latest Software version and repeat operation again.
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Old 04-16-2016, 09:05   #3 (permalink)
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i try 2.2.4 and 2.2.5 octoplus lg tool but my problem not sloved
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Old 04-16-2016, 09:58   #4 (permalink)
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Quote:
Originally Posted by rezakeshavarza View Post
i try 2.2.4 and 2.2.5 octoplus lg tool but my problem not sloved
Hello.

Please, install the latest Software version and repeat operation again, then post here full Software log, we will check where can be the problem.
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Old 04-18-2016, 11:30   #5 (permalink)
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Welcome to Octoplus/Octopus Box LG Software version 2.2.6

--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM15
Selected baudrate: 921600
Selected model: D686
Selected USB connection type
Please, reconnect battery and connect cable...OK
Phone found.
CPU name: MT6575
CPU revision: 8B00.CB00.E201.0000
Setting power state...OK
Prepairing loader...OK
Sending loader...OK
Synchronizing with loader...
Failed to read loader version!
Performed by 2.2.6 software version.
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Old 04-18-2016, 11:59   #6 (permalink)
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We will check where can be the problem and try to find solution.
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Old 04-19-2016, 09:15   #7 (permalink)
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@rezakeshavarza

What is exact state of the phone? What exactly You are trying to do ?
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Old 04-28-2016, 17:06   #8 (permalink)
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thank for replay me octoplus team
my phone state is off
Phone worked without problems
I tried to update 4.2 to 4.4 whit LG Flash Tool 2014
update succes but not power after update
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Old 04-29-2016, 08:26   #9 (permalink)
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Quote:
Originally Posted by rezakeshavarza View Post
thank for replay me octoplus team
my phone state is off
Phone worked without problems
I tried to update 4.2 to 4.4 whit LG Flash Tool 2014
update succes but not power after update
In which condition phone is now? Can You power on it? Can You put the phone into Download mode? What exactly You are trying to do with the phone?
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Old 04-29-2016, 14:37   #10 (permalink)
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no download mode
no power
phone is off
Failed to read loader version!
Performed by 2.2.7 software version.
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Old 04-29-2016, 15:23   #11 (permalink)
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You can try to restore the phone with software which supports this phone model via JTAG.
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Old 09-05-2016, 23:26   #12 (permalink)
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which box support d680? any idea?
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