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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 04-13-2015, 12:54   #1 (permalink)
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LG D686 Loader


Hi octoplus team :

i got strange D686 check flashing log

Code:
Checking data...OK
Platform: LG MTK
Selected port: COM40
Selected baudrate: 921600
Selected model: D686
Selected USB connection type
Please, reconnect battery and connect cable...OK
Phone found.
CPU name: MT6575
CPU revision: 8B00.CB00.E201.0000
Setting power state...OK
Prepairing loader...OK
Sending loader...OK
Synchronizing with loader...
Failed to read loader version!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM40
Selected baudrate: 921600
Selected model: D686
Selected USB connection type
Please, reconnect battery and connect cable...OK
Phone found.
CPU name: MT6575
CPU revision: 8B00.CB00.E201.0000
Setting power state...OK
Prepairing loader...OK
Sending loader...OK
Synchronizing with loader...
Failed to read loader version!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM40
Selected baudrate: 921600
Selected model: D686
Selected USB connection type
Please, reconnect battery and connect cable...OK
Phone found.
CPU name: MT6575
CPU revision: 8B00.CB00.E201.0000
Setting power state...OK
Prepairing loader...OK
Sending loader...OK
Synchronizing with loader...
Failed to read loader version!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM40
Selected baudrate: 921600
Selected model: D686
Selected USB connection type
Please, reconnect battery and connect cable...OK
Phone found.
CPU name: MT6575
CPU revision: 8B00.CB00.E201.0000
Setting power state...OK
Prepairing loader...OK
Sending loader...OK
Synchronizing with loader...
Failed to read loader version!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM40
Selected baudrate: 921600
Selected model: D686
Selected USB connection type
Please, reconnect battery and connect cable...OK
Phone found.
CPU name: MT6575
CPU revision: 8B00.CB00.E201.0000
Setting power state...OK
Prepairing loader...OK
Sending loader...OK
Synchronizing with loader...
Failed to read loader version!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM40
Selected baudrate: 921600
Selected model: D686
Selected USB connection type
Please, reconnect battery and connect cable...OK
Phone found.
CPU name: MT6575Failed!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM40
Selected baudrate: 921600
Selected model: D686
Selected USB connection type
Please, reconnect battery and connect cable...OK
Phone found.
CPU name: MT6575
CPU revision: 8B00.CB00.E201.0000
Setting power state...OK
Prepairing loader...OK
Sending loader...OK
Synchronizing with loader...
Failed to read loader version!
--------------------------------------------------------------------------------
Platform: LG MTK
Selected port: COM40
Selected baudrate: 921600
Selected model: D686
Selected USB connection type
Please, reconnect battery and connect cable...OK
Phone found.
CPU name: MT6575
CPU revision: 8B00.CB00.E201.0000
Setting power state...OK
Prepairing loader...OK
Sending loader...OK
Synchronizing with loader...
Failed to read loader version!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM40
Selected baudrate: 921600
Selected model: D686
Selected USB connection type
Please, reconnect battery and connect cable...OK
Port busy
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM40
Selected baudrate: 921600
Selected model: D686
Selected USB connection type
Please, reconnect battery and connect cable...OK
Phone found.
CPU name: MT6575
CPU revision: 8B00.CB00.E201.0000
Setting power state...OK
Prepairing loader...OK
Sending loader...OK
Synchronizing with loader...
Failed to read loader version!
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Old 04-13-2015, 14:43   #2 (permalink)
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Hello.

What is the state of your device exactly? Your device doesn't answer to Software's CMDs (requests):

Quote:
Failed to read loader version!
Fully charge phone's battery and try to repeat the operation several times. Try to connect the phone to different PC motherboard USB ports, don't use any USB hubs, this is important.
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Old 04-13-2015, 18:02   #3 (permalink)
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Hello
Phone was working fine just custmer asks for softwear update
Already have tried on different pc.s and about battary ...soft for this phone not require any battary

Any advice
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Old 04-14-2015, 08:58   #4 (permalink)
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Is it possible to add write full flash for this model ...
Have other pcs in hands
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Old 04-14-2015, 11:07   #5 (permalink)
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Quote:
Phone was working fine just custmer asks for softwear update
Was working or is working now? What is the state with the device now?
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Old 04-14-2015, 15:35   #6 (permalink)
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We have prepared and sent You to PM new Software version with new loaders. Try to write firmware by using this test Software and post here the result.
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Old 04-14-2015, 18:18   #7 (permalink)
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Hello

Thank you

Phone is dead now and yes it was woking fine

Let me test and came back to you hopefully it will revive the phone
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