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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 11-16-2015, 17:28   #1 (permalink)
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Question LG D690 totally dead after flash


Good afternoon. Do not enter Download mode , light does not turn anything, just recognized for Unlock , Imei repair without battery, flash does nothing.
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Old 11-16-2015, 17:51   #2 (permalink)
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Hello.

What was initial state of the phone? Why did You decide to reflash it? Please post here full Software log of "Write Firmware" operation.
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Old 11-16-2015, 18:00   #3 (permalink)
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My client erased the FM radio and want to return to it the flash, got the original ROM with the IMEI and became .oct

At present time no longer I have the log , but ended elo process without any error. at present the state of the cell is dead, when I connect to USB connects and disconnects on, only show "MTK USB PORT"

"Log file "C:\Program Files\Octoplus\Octoplus_LG\LOG\14-11-2015_15-14-05.log" created.
14-11-2015 15:14:13 > Welcome to Octoplus/Octopus Box LG Software version 2.1.0
14-11-2015 15:14:26 > --------------------------------------------------------------------------------
14-11-2015 15:14:26 > Checking data...14-11-2015 15:14:27 > OK
14-11-2015 15:14:27 > Platform: LG MTK
14-11-2015 15:14:27 > Selected port: COM67
14-11-2015 15:14:27 > Selected baudrate: 921600
14-11-2015 15:14:27 > Selected model: D690
14-11-2015 15:14:27 > Selected USB connection type
14-11-2015 15:14:28 > Please, disconnect cable, reconnect battery, connect P999 cable (with 910k resistor)
14-11-2015 15:14:33 > Phone found.
14-11-2015 15:14:38 > Mode: Emergency
14-11-2015 15:14:38 > Initializing flash...14-11-2015 15:14:40 > OK
14-11-2015 15:14:41 > Model ID: LG-D690
14-11-2015 15:14:41 > SW version: LGD690AT-00-V20a-SCA-XXX-SEP-17-2015+0
14-11-2015 15:14:41 > LAF Version: 1.1
14-11-2015 15:14:41 > Product ID: SM06S150114004369
14-11-2015 15:14:41 > IMEI: 356272-06-265179-4
14-11-2015 15:14:41 > Target operator: GLOBAL
14-11-2015 15:14:41 > Hardware: rev_10
14-11-2015 15:14:41 > Battery level: 89%
14-11-2015 15:14:41 > Opening "D69020a_00.oct"...14-11-2015 15:14:41 > OK
14-11-2015 15:14:41 > Setting options...14-11-2015 15:14:43 > OK
14-11-2015 15:14:44 > Reading partition...
14-11-2015 15:14:44 > Formating USRDATA...14-11-2015 15:14:48 > OK
14-11-2015 15:14:48 > Writing MBR...14-11-2015 15:14:49 > OK
14-11-2015 15:14:49 > Writing EBR1...14-11-2015 15:14:49 > OK
14-11-2015 15:14:49 > Writing UBOOT...14-11-2015 15:14:50 > OK
14-11-2015 15:14:50 > Writing LAF...14-11-2015 15:14:55 > OK
14-11-2015 15:14:55 > Writing BOOTIMG...14-11-2015 15:14:59 > OK
14-11-2015 15:14:59 > Writing RECOVERY...14-11-2015 15:15:03 > OK
14-11-2015 15:15:03 > Writing SEC_RO...14-11-2015 15:15:04 > OK
14-11-2015 15:15:04 > Writing LOGO...14-11-2015 15:15:04 > OK
14-11-2015 15:15:04 > Writing EBR2...14-11-2015 15:15:05 > OK
14-11-2015 15:15:05 > Writing EBR3...14-11-2015 15:15:06 > OK
14-11-2015 15:15:06 > Writing PERSIST...14-11-2015 15:15:08 > OK
14-11-2015 15:15:08 > Writing CUST...14-11-2015 15:15:12 > OK
14-11-2015 15:15:12 > Writing RCT...14-11-2015 15:15:13 > OK
14-11-2015 15:15:13 > Writing FACTORY...14-11-2015 15:15:18 > OK
14-11-2015 15:15:18 > Writing ANDROID...
14-11-2015 15:24:18 > Writing BMTPOOL...
14-11-2015 15:24:19 > Formating RCT...14-11-2015 15:24:28 > OK
14-11-2015 15:24:28 > Formating MPT...14-11-2015 15:24:32 > OK
14-11-2015 15:24:32 > Finalizing...14-11-2015 15:24:34 > OK
14-11-2015 15:27:52 > --------------------------------------------------------------------------------
14-11-2015 15:27:52 > Checking data...14-11-2015 15:27:53 > OK
14-11-2015 15:27:53 > Platform: LG MTK
14-11-2015 15:27:53 > Selected port: COM67
14-11-2015 15:27:53 > Selected baudrate: 921600
14-11-2015 15:27:53 > Selected model: D690
14-11-2015 15:27:53 > Selected USB connection type
14-11-2015 15:27:54 > Please, disconnect cable, reconnect battery, connect P999 cable (with 910k resistor)
14-11-2015 15:28:24 > Phone found."

Last edited by Octopus box; 11-16-2015 at 18:29.
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Old 11-16-2015, 18:38   #4 (permalink)
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Please connect the phone directly to PC via P999 cable (with 910k resistor) and check, whether phone enters Download/Emergency Mode.
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Old 11-16-2015, 18:49   #5 (permalink)
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I do more than 50 times and no longer enters Download.
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Old 11-16-2015, 21:13   #6 (permalink)
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Other idea?????????????
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Old 11-16-2015, 21:58   #7 (permalink)
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Are you shure the battery is charged??
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Old 11-16-2015, 22:43   #8 (permalink)
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Of course, try with 2 battery
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Old 06-24-2016, 16:25   #9 (permalink)
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I have same problem...please help
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Old 06-25-2016, 09:49   #10 (permalink)
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Quote:
Originally Posted by celltellpb View Post
I have same problem...please help
Hello.

What do You mean exactly, please describe your problem more detail , post here full Software log.
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Old 06-28-2016, 08:40   #11 (permalink)
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@Product Supporter,please check U software !!!

i flash brand new LG D690 - reason?/change software.


6/27/2016 2:00:59 PM > Checking data...6/27/2016 2:01:00 PM > OK
6/27/2016 2:01:00 PM > Platform: LG MTK
6/27/2016 2:01:00 PM > Selected port:
6/27/2016 2:01:00 PM > Selected baudrate: 921600
6/27/2016 2:01:00 PM > Selected model: D690
6/27/2016 2:01:00 PM > Selected USB connection type
6/27/2016 2:01:03 PM > Please, disconnect cable, reconnect battery, connect P999 cable (with 910k resistor)
6/27/2016 2:01:11 PM > Phone found.
6/27/2016 2:01:15 PM > Mode: Emergency
6/27/2016 2:01:15 PM > Initializing flash...6/27/2016 2:01:17 PM > OK
6/27/2016 2:01:18 PM > Model ID: LG-D690
6/27/2016 2:01:18 PM > SW version: LGD690AT-00-V20c-AME-XX-SEP-10-2015+0
6/27/2016 2:01:18 PM > LAF Version: 1.1
6/27/2016 2:01:18 PM > Product ID: CD30S151212000437
6/27/2016 2:01:18 PM > IMEI: 358813-06-806079-1
6/27/2016 2:01:18 PM > Target operator: GLOBAL
6/27/2016 2:01:18 PM > Hardware: rev_10
6/27/2016 2:01:18 PM > Battery level: 100%
6/27/2016 2:01:18 PM > Opening "D690_V20b_00.oct"...6/27/2016 2:01:18 PM > OK
6/27/2016 2:01:18 PM > Setting options...6/27/2016 2:01:20 PM > OK
6/27/2016 2:01:20 PM > Reading partitions...
6/27/2016 2:01:20 PM > Formating USRDATA...6/27/2016 2:01:24 PM > OK
6/27/2016 2:01:24 PM > Writing MBR...6/27/2016 2:01:25 PM > OK
6/27/2016 2:01:25 PM > Writing EBR1...6/27/2016 2:01:26 PM > OK
6/27/2016 2:01:26 PM > Writing UBOOT...6/27/2016 2:01:26 PM > OK
6/27/2016 2:01:26 PM > Writing LAF...6/27/2016 2:01:28 PM > OK
6/27/2016 2:01:28 PM > Writing BOOTIMG...6/27/2016 2:01:30 PM > OK
6/27/2016 2:01:30 PM > Writing RECOVERY...6/27/2016 2:01:32 PM > OK
6/27/2016 2:01:32 PM > Writing SEC_RO...6/27/2016 2:01:32 PM > OK
6/27/2016 2:01:32 PM > Writing LOGO...6/27/2016 2:01:32 PM > OK
6/27/2016 2:01:32 PM > Writing EBR2...6/27/2016 2:01:32 PM > OK
6/27/2016 2:01:32 PM > Writing EBR3...6/27/2016 2:01:33 PM > OK
6/27/2016 2:01:33 PM > Writing PERSIST...6/27/2016 2:01:34 PM > OK
6/27/2016 2:01:34 PM > Writing CUST...6/27/2016 2:01:36 PM > OK
6/27/2016 2:01:36 PM > Writing RCT...6/27/2016 2:01:36 PM > OK
6/27/2016 2:01:36 PM > Writing FACTORY...6/27/2016 2:01:39 PM > OK
6/27/2016 2:01:39 PM > Writing ANDROID...6/27/2016 2:03:37 PM > Failed!
6/27/2016 2:03:37 PM > Performed by 2.3.3 software version.

now phone NO enters Download/Emergency Mode LG D690 totally dead .
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Old 06-28-2016, 09:13   #12 (permalink)
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@minkoi

Firsts You need to use latest Software version, second You have downgrade firmware version from V20c to V20b, please try to put the phone into Download mode manually to reflash it, if You can't do this, You can try to repair your phone with Medusa Pro Software via EMMC.
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