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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 06-13-2017, 10:18   #1 (permalink)
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LG D722J repair imei


i av tried to repair imei of lg D722J without success , i av tried many time using all settiing but still no ok



Welcome to Octoplus/Octopus Box LG Software version 2.6.8
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM472
Selected model: D722J
Reading info...
Model ID: LG-D722J
IMEI: XXXXXXXXXXXXXX
Android version: 4.4.2
Battery level: 100%
SW Version: D722J10e
Mode: Normal
Fixing IMEI...
New IMEI: XXXXXXXXXXXXXX
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...Failed!
Reading NV_Numbered Items...

IN OCTOPUS server i just see only d722 firmware but not D722J ISt same firmware?
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Old 06-13-2017, 11:50   #2 (permalink)
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Hello.

Please, try to repeat Repair IMEI operation with "Skip Read /Write QCN during operation" option, then post here full Software log. The D722 and D722J are different phone models, firmwares may not be compatible. Also, please try to perform next steps, before Repair IMEI operation:

To connect the phone in Normal Mode, do the next: Go to "Settings -> Networks -> Tethering & Networks -> Turn on "USB tethering".
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Old 06-15-2017, 09:58   #3 (permalink)
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thx after "Skip Read /Write QCN during operation" solved first probleme but now asked me switching to normal mode : i av tried many setting but still not ok plz any issu for me?

Welcome to Octoplus/Octopus Box LG Software version 2.6.8
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM473
Selected model: D722J
Reading info...
Model ID: LG-D722J
IMEI: XXXXXXXXXXXXXX
Android version: 4.4.2
Battery level: 100%
SW Version: D722J10e
Mode: Normal
Fixing IMEI...
New IMEI: XXXXXXXXXXXXXX
Skip Read/Write QCN
Do you want to create security backup?
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Reading security area...OK
Backup saved to "D722J_XXXXXXXXXXXXX_15-06-2017_10-47-11.SEC"
Switching to Normal mode...
Please perform the following steps:
1. Disconnect cable
2. Put phone into Normal mode manually
3. Press "Ok" buttonFailed!
Performed by 2.6.8 Software version.
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Old 06-15-2017, 11:56   #4 (permalink)
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Quote:
Please perform the following steps:
1. Disconnect cable
2. Put phone into Normal mode manually
3. Press "Ok" buttonFailed!
What devices are appears in Device manager, please make screenshot and post here?!

Important: To connect the phone in Normal Mode, do the next: Go to "Settings -> Networks -> Tethering & Networks -> Turn on "USB tethering".

Last edited by Octopus box; 06-15-2017 at 12:24.
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Old 06-15-2017, 12:46   #5 (permalink)
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after ask to switch in normal mode nothing happen after few times say

Please perform the following steps:
1. Disconnect cable
2. Put phone into Normal mode manually
3. Press "Ok" buttonFailed!


https://www.4shared.com/photo/PGJbNd...-00-01-21.html
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Old 06-15-2017, 13:02   #6 (permalink)
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Important: To connect the phone in Normal Mode, do the next: Go to "Settings -> Networks -> Tethering & Networks -> Turn on "USB tethering".
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Old 06-15-2017, 13:51   #7 (permalink)
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thx bro may be this phone av some probleme bcoz on your first reply u tell me how to connect this phone ; i done same but still not ok i choosse first tethering mode after charging mode and mtp mode to see without success
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Old 06-15-2017, 15:29   #8 (permalink)
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You can try to connect your phone to another clean PC with installed drivers and Software, after repeat operation there.
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