LG-D722K still unlock after unlock - GSM-Forum

jason557 · 07-29-2015, 06:24

LG-D722k still lock after unlock
following the instruction step by step
factory reset after unlock
dial 2945#*722#
get the message
"the phone is permanently lock and can not be unlocked"

LG-D722K on android 5.0.2
software version V20a-GLOBAL-YT
try P999 and normal cable
the result is same

please check my log here.
Thanks

Welcome to Octoplus/Octopus Box LG Software version 2.0.2
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM41
Selected model: D722K
Reading info...
Model ID: LG-D722k
IMEI: 355537-06-001040-4
Android version: 5.0.2
Battery level: 94%
Mode: Normal
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: D722K
Reading info...
Model ID: LG-D722k
IMEI: 355537-06-001040-4
Android version: 5.0.2
Battery level: 96%
Trying to enable Diagnostics ports...
Initializing ADB...OK
ADB Server was found. Trying to kill...
Waiting for phone...OK
Diagnostics ports are enbled!
Switching to Serial Port...
Found model DAAAANAZ* ÿj| at port COM41
Unlocking...
Skip Read/Write QCN
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "D722K_355537060010404_28-07-2015_22-41-52.SEC"
Writing security area...OK
Switching to Normal mode...
Found model DAAAANAZ* ÿj| at port COM41
Phone successfully unlocked!
To complete the operation, please make Factory Reset (Go to "Settings" ->
"General" -> "Backup & reset" -> "Factory data reset", press "Reset phone"
and "Erase everything" buttons).
--------------------------------------------------------------------------------

Octopus box · 07-29-2015, 11:49

Hello.

Please insert SIM card of previously unsupported provider, then try to find and select Network manually.

jason557 · 07-30-2015, 16:18

Quote:

Originally Posted by Octopus box

Hello.

Please insert SIM card of previously unsupported provider, then try to find and select Network manually.

I insert the unacceptable sim card
the phone show invalid sim
It means the phone still lock with the original carrier.

I saw you have LG-D722 firmware in support area,
can I flash the firmware to this phone (LG-D722K) ?

Maybe downgrade the android version can fix the problem?

Octopus box · 07-30-2015, 16:28

Please remove SD and SIM cards from phone, connect powered-on phone to PC with P999 cable and repeat "Unlock" operation with latest Software version.
Post here results and full Software log of the operation.

It is not recommended to write firmwares designed for another model. You can try to do it only on your own risk.

jason557 · 08-01-2015, 05:27

Follow the instruction
take out sim and SD card
use P999 cable
when unlock done
factory reset the phone

insert unacceptable sim
still show invalid sim

the log is perfect just can't real unlock the D722K
Here is the log
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM41
Selected model: D722K
Reading info...
Model ID: LG-D722k
IMEI: 355537-06-001040-4
Android version: 5.0.2
Battery level: 80%
Mode: Normal
Firmware compiled date: Feb 26 2015
Firmware compiled time: 22:00:00
Firmware released date: Apr 13 2015
Firmware released time: 11:54:20
SW Version: MPSS.DI.2.0.1.c1.15-00044-M8926DAAAANAZM-1
IMEI: 355537-06-001040-4
SPC: 000000
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: D722K
Reading info...
Model ID: LG-D722k
IMEI: 355537-06-001040-4
Android version: 5.0.2
Battery level: 80%
Mode: Normal
Firmware compiled date: Feb 26 2015
Firmware compiled time: 22:00:00
Firmware released date: Apr 13 2015
Firmware released time: 11:54:20
SW Version: MPSS.DI.2.0.1.c1.15-00044-M8926DAAAANAZM-1
IMEI: 355537-06-001040-4
SPC: 000000
Unlocking...
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "D722K_355537060010404_31-07-2015_21-57-
10.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "D722K_355537060010404_31-07-2015_22-08-
09.SEC"
Writing security area...OK
Switching to Normal mode...
Found model DAAAANAZ* ÿj| at port COM107
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing QCN done!
Phone successfully unlocked!
To complete the operation, please make Factory Reset (Go to
"Settings" -> "General" -> "Backup & reset" -> "Factory data reset",
press "Reset phone" and "Erase everything" buttons).

still lock
after unlock using Version 2.0.3

--------------------------------------------------------------------------------
Welcome to Octoplus/Octopus Box LG Software version 2.0.3
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM41
Selected model: D722K
Reading info...
Model ID: LG-D722k
IMEI: 000000-00-000000-0
Android version: 5.0.2
Battery level: 84%
Mode: Normal
Firmware compiled date: Feb 26 2015
Firmware compiled time: 22:00:00
Firmware released date: Apr 13 2015
Firmware released time: 11:54:20
SW Version: MPSS.DI.2.0.1.c1.15-00044-M8926DAAAANAZM-1
SPC: 000000
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: D722K
Reading info...
Model ID: LG-D722k
IMEI: 000000-00-000000-0
Android version: 5.0.2
Battery level: 84%
Mode: Normal
Firmware compiled date: Feb 26 2015
Firmware compiled time: 22:00:00
Firmware released date: Apr 13 2015
Firmware released time: 11:54:20
SW Version: MPSS.DI.2.0.1.c1.15-00044-M8926DAAAANAZM-1
SPC: 000000
Unlocking...
Skip Read/Write QCN
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "D722K_000000000000000_08-08-2015_09-15-46.SEC"
Writing security area...OK
Switching to Normal mode...
Found model DAAAANAZ* ÿj| at port COM41
Phone successfully unlocked!
To complete the operation, please make Factory Reset (Go to "Settings" ->
"General" -> "Backup & reset" -> "Factory data reset", press "Reset phone"
and "Erase everything" buttons).
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM41
Selected model: D722K
Reading info...
Model ID: LG-D722k
IMEI: 000000-00-000000-0
Android version: 5.0.2
Battery level: 84%
Mode: Normal
Firmware compiled date: Feb 26 2015
Firmware compiled time: 22:00:00
Firmware released date: Apr 13 2015
Firmware released time: 11:54:20
SW Version: MPSS.DI.2.0.1.c1.15-00044-M8926DAAAANAZM-1
IMEI: 000000-00-000000-0
SPC: 000000
Selecting input file...OK
Source file: "D722K_355537060010404_28-07-2015_18-37-40.qcn"
Do You want to write IMEI from QCN file
or to leave current IMEI?
Write IMEI from QCN file!
Send SPC...OK
Writing QCN...
The ESN in QCN file and the phone do not match.
Do you still want to write this file?
Writing EFS...OK
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing Provisioning Items...OK
Writing QCN done!
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM41
Selected model: D722K
Reading info...
Model ID: LG-D722k
IMEI: 355537-06-001040-4
Android version: 5.0.2
Battery level: 85%
Mode: Normal
---------------------------------------------

Octopus box · 08-11-2015, 09:07

We research this problem and will notify You about possible solution.

07-29-2015, 06:24	#1 (permalink)
jason557 No Life Poster Join Date: Apr 2013 Location: Calgary Posts: 732 Member: 1918024 Status: Offline Sonork: 100.1638888 Thanks Meter: 45	LG-D722K still unlock after unlock LG-D722k still lock after unlock following the instruction step by step factory reset after unlock dial 2945#722# get the message "the phone is permanently lock and can not be unlocked" LG-D722K on android 5.0.2 software version V20a-GLOBAL-YT try P999 and normal cable the result is same please check my log here. Thanks Welcome to Octoplus/Octopus Box LG Software version 2.0.2 -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM41 Selected model: D722K Reading info... Model ID: LG-D722k IMEI: 355537-06-001040-4 Android version: 5.0.2 Battery level: 94% Mode: Normal -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM41 Selected model: D722K Reading info... Model ID: LG-D722k IMEI: 355537-06-001040-4 Android version: 5.0.2 Battery level: 96% Trying to enable Diagnostics ports... Initializing ADB...OK ADB Server was found. Trying to kill... Waiting for phone...OK Diagnostics ports are enbled! Switching to Serial Port... Found model DAAAANAZ ÿj\| at port COM41 Unlocking... Skip Read/Write QCN Switching to Download mode...OK Initializing flash...OK Reading partition...OK Reading security area...OK Backup saved to "D722K_355537060010404_28-07-2015_22-41-52.SEC" Writing security area...OK Switching to Normal mode... Found model DAAAANAZ* ÿj\| at port COM41 Phone successfully unlocked! To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons). --------------------------------------------------------------------------------

08-01-2015, 05:27	#5 (permalink)
jason557 No Life Poster Join Date: Apr 2013 Location: Calgary Posts: 732 Member: 1918024 Status: Offline Sonork: 100.1638888 Thanks Meter: 45	Follow the instruction take out sim and SD card use P999 cable when unlock done factory reset the phone insert unacceptable sim still show invalid sim the log is perfect just can't real unlock the D722K Here is the log -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM41 Selected model: D722K Reading info... Model ID: LG-D722k IMEI: 355537-06-001040-4 Android version: 5.0.2 Battery level: 80% Mode: Normal Firmware compiled date: Feb 26 2015 Firmware compiled time: 22:00:00 Firmware released date: Apr 13 2015 Firmware released time: 11:54:20 SW Version: MPSS.DI.2.0.1.c1.15-00044-M8926DAAAANAZM-1 IMEI: 355537-06-001040-4 SPC: 000000 -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM41 Selected model: D722K Reading info... Model ID: LG-D722k IMEI: 355537-06-001040-4 Android version: 5.0.2 Battery level: 80% Mode: Normal Firmware compiled date: Feb 26 2015 Firmware compiled time: 22:00:00 Firmware released date: Apr 13 2015 Firmware released time: 11:54:20 SW Version: MPSS.DI.2.0.1.c1.15-00044-M8926DAAAANAZM-1 IMEI: 355537-06-001040-4 SPC: 000000 Unlocking... Reading QCN... Send SPC...OK Reading Mobile Property...OK Reading Feature Mask...OK Reading Roaming List 0...OK Reading NV_Numbered Items...OK Reading NV_Numbered SIM1 Items...OK Reading NV_Numbered SIM2 Items...OK Reading NV Items...OK Reading EFS...OK Reading Provisioning Items...OK Reading QCN done! Backup saved to "D722K_355537060010404_31-07-2015_21-57- 10.qcn" Switching to Download mode...OK Initializing flash...OK Reading partition...OK Reading security area...OK Backup saved to "D722K_355537060010404_31-07-2015_22-08- 09.SEC" Writing security area...OK Switching to Normal mode... Found model DAAAANAZ* ÿj\| at port COM107 Send SPC...OK Writing QCN... Writing NV_Numbered Items...OK Writing NV_Numbered SIM1 Items...OK Writing NV_Numbered SIM2 Items...OK Writing QCN done! Phone successfully unlocked! To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons). still lock after unlock using Version 2.0.3 -------------------------------------------------------------------------------- Welcome to Octoplus/Octopus Box LG Software version 2.0.3 -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM41 Selected model: D722K Reading info... Model ID: LG-D722k IMEI: 000000-00-000000-0 Android version: 5.0.2 Battery level: 84% Mode: Normal Firmware compiled date: Feb 26 2015 Firmware compiled time: 22:00:00 Firmware released date: Apr 13 2015 Firmware released time: 11:54:20 SW Version: MPSS.DI.2.0.1.c1.15-00044-M8926DAAAANAZM-1 SPC: 000000 -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM41 Selected model: D722K Reading info... Model ID: LG-D722k IMEI: 000000-00-000000-0 Android version: 5.0.2 Battery level: 84% Mode: Normal Firmware compiled date: Feb 26 2015 Firmware compiled time: 22:00:00 Firmware released date: Apr 13 2015 Firmware released time: 11:54:20 SW Version: MPSS.DI.2.0.1.c1.15-00044-M8926DAAAANAZM-1 SPC: 000000 Unlocking... Skip Read/Write QCN Switching to Download mode...OK Initializing flash...OK Reading partition...OK Reading security area...OK Backup saved to "D722K_000000000000000_08-08-2015_09-15-46.SEC" Writing security area...OK Switching to Normal mode... Found model DAAAANAZ* ÿj\| at port COM41 Phone successfully unlocked! To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons). -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM41 Selected model: D722K Reading info... Model ID: LG-D722k IMEI: 000000-00-000000-0 Android version: 5.0.2 Battery level: 84% Mode: Normal Firmware compiled date: Feb 26 2015 Firmware compiled time: 22:00:00 Firmware released date: Apr 13 2015 Firmware released time: 11:54:20 SW Version: MPSS.DI.2.0.1.c1.15-00044-M8926DAAAANAZM-1 IMEI: 000000-00-000000-0 SPC: 000000 Selecting input file...OK Source file: "D722K_355537060010404_28-07-2015_18-37-40.qcn" Do You want to write IMEI from QCN file or to leave current IMEI? Write IMEI from QCN file! Send SPC...OK Writing QCN... The ESN in QCN file and the phone do not match. Do you still want to write this file? Writing EFS...OK Writing NV_Numbered Items...OK Writing NV_Numbered SIM1 Items...OK Writing NV_Numbered SIM2 Items...OK Writing Provisioning Items...OK Writing QCN done! -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM41 Selected model: D722K Reading info... Model ID: LG-D722k IMEI: 355537-06-001040-4 Android version: 5.0.2 Battery level: 85% Mode: Normal --------------------------------------------- Last edited by Octopus box; 08-10-2015 at 09:28.

07-29-2015, 11:49	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Hello. Please insert SIM card of previously unsupported provider, then try to find and select Network manually.

07-30-2015, 16:28	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Please remove SD and SIM cards from phone, connect powered-on phone to PC with P999 cable and repeat "Unlock" operation with latest Software version. Post here results and full Software log of the operation. It is not recommended to write firmwares designed for another model. You can try to do it only on your own risk.

08-11-2015, 09:07	#6 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	We research this problem and will notify You about possible solution.