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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 04-07-2015, 10:05   #1 (permalink)
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LG D801 can't unlock [Solved]


Selected model: D801
Reading info...OK
Mode: Normal
Model ID: D801
Firmware compiled date: Jan 12 2014
Firmware compiled time: 00:00:00
Firmware released date: Oct 29 2014
Firmware released time: 16:36:50
SW Version: M8974A-AAAANAZM-1.0.190084
SPC: 000000
Unlocking...
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "D801_Bad_07-04-2015_15-53-35.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "D801_Bad_07-04-2015_16-02-24.SEC"
Writing security area...OK
Switching to Normal mode...
Found model D801 at port COM41
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...Failed!
Error code: ZXLCALSZXD

what problem? pls help me

Last edited by Octopus box; 04-07-2015 at 10:40.
 
Old 04-07-2015, 10:16   #2 (permalink)
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Hello.

Please install latest Software version (Software), fully charge phone's battery by using external charger, and repeat the "Unlock" operation. If the problem will remain, repeat the "Unlock" operation with enabled (marked) "Skip Read/Write QCN during the Unlock operation" option in the Software. Post here the result.

Also, please upload somewhere your QCN backup "D801_Bad_07-04-2015_15-53-35.qcn" and post here link (or send us link to PM), we will check.
 
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Old 04-07-2015, 10:25   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please install latest Software version (Software), fully charge phone's battery by using external charger, and repeat the "Unlock" operation. If the problem will remain, repeat the "Unlock" operation with enabled (marked) "Skip Read/Write QCN during the Unlock operation" option in the Software. Post here the result.

Also, please upload somewhere your QCN backup "D801_Bad_07-04-2015_15-53-35.qcn" and post here link (or send us link to PM), we will check.
Here QCN file
https://drive.google.com/file/d/0B89...ew?usp=sharing

i use Lats version 1.8.9 ,i try again
 
Old 04-07-2015, 10:35   #4 (permalink)
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now done by Marked skip Read/write QCN

Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: D801
Reading info...OK
Mode: Normal
Model ID: D801
Firmware compiled date: Jan 12 2014
Firmware compiled time: 00:00:00
Firmware released date: Oct 29 2014
Firmware released time: 16:36:50
SW Version: M8974A-AAAANAZM-1.0.190084
SPC: 000000
Unlocking...
Skip Read/Write QCN
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "D801_Bad_07-04-2015_16-29-04.SEC"
Writing security area...OK
Switching to Normal mode...
Found model D801 at port COM41
Phone successfully unlocked!
To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons).
 
Old 12-05-2015, 01:59   #5 (permalink)
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I unlocked successfully but IMEI is "0" after the operation completed.

Did factory reset right after the job was done without checking IMEI in the settings thought!

Log is here..

=====================================
Welcome to Octoplus/Octopus Box LG Software version 2.1.2
-----------------------------------------------------------------------------

Checking data...OK
Platform: LG Qualcomm
Selected port: COM144
Selected model: D801
Reading info...
Model ID: LG-D801
IMEI: 000000-00-000000-0
Android version: 4.2.2
Battery level: 91%
Mode: Normal
Firmware compiled date: Aug 05 2013
Firmware compiled time: 17:00:00
Firmware released date: Sep 25 2013
Firmware released time: 22:40:29
SW Version: M8974A-AAAANAZM-1.0.190036
SPC: 000000
Unlocking...
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "D801_000000000000000_04-12-2015_19-26-23.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "D801_000000000000000_04-12-2015_19-36-36.SEC"
Writing security area...OK
Switching to Normal mode...
Found model D801 at port COM144
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing QCN done!
Phone successfully unlocked!
To complete the operation, please make Factory Reset (Go to "Settings" ->
"General" -> "Backup & reset" -> "Factory data reset", press "Reset
phone" and "Erase everything" buttons).
 
Old 12-05-2015, 02:35   #6 (permalink)
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OK, did a repair IMEI with and its back now!
 
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