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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 03-14-2018, 10:58   #1 (permalink)
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LG D820 error write firmware [Answered]


i downloaded all firmware on support octoplus
error any firmware?

--------------------------------------------------------------------------------
Opening "LGD820AT-00-V10a-NXS-OCT-09-2013-KQS81M-USER-16G+
0.oct"...OK
Setting options...OK
Reading partitions...OK
Formating USERDATA...OK
Writing PrimaryGPT...OK
Writing modem...OK
Writing sbl1...OK
Writing rpm...OK
Writing tz...OK
Writing sdi...OK
Writing aboot...OK
Writing sbl1b...OK
Writing tzb...OK
Writing rpmb...OK
Writing abootb...OK
Writing persist...OK
Writing imgdata...OK
Writing laf...OK
Writing boot...OK
Writing recovery...OK
Writing system...Failed!
LAF Error: 00000000.
Write Firmware operation is currently not supported for your phone's
firmware.
Error code: ZXLCALSZXC
Performed by 2.8.0 Software version.

Last edited by Octopus box; 03-14-2018 at 11:32.
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Old 03-14-2018, 11:31   #2 (permalink)
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Hello.

Fully charge phone's battery, try to write the latest firmware again and post here full Software log, not reduced, we will check it.
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Old 03-15-2018, 08:57   #3 (permalink)
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Post

the same error

Welcome to Octoplus/Octopus Box LG Software version 2.8.0
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM102
Selected model: D820
Reading info...
IMEI: 352136-06-919529-1
Android version:
Battery level: 100%
SW Version: LGD821AT-00-V10d-NXS-XX-DEC-11
Mode: Emergency
Initializing flash...OK
SW version: LGD821AT-00-V10d-NXS-XX-DEC-11-2013-KOT49H-USER-
16G+0
Android version: 6.0.1
LAF Version: 1.0
Product ID: PT04S140326002572
IMEI: 352136-06-919529-1
Target operator: ro.build.target_coun
Hardware: rev_11
--------------------------------------------------------------------------------
Writing phone firmware without real necessity is at your own risk.

Downgrade may lead to phone damage!

Please, make sure the phone's battery is fully charged.
Disconnect all other devices from the computer (including phones,
modems, etc.) and close all other running programs.
To avoid errors in the flashing process, use a clean PC (without any
installed drivers for other Qualcomm-based devices).
You should not run any other programs or attach new devices to your
computer during the flashing!
--------------------------------------------------------------------------------
Opening "LGD820AT-00-V10a-NXS-OCT-09-2013-KQS81M-USER-16G+
0.oct"...OK
Setting options...OK
Reading partitions...OK
Formating USERDATA...OK
Writing PrimaryGPT...OK
Writing modem...OK
Writing sbl1...OK
Writing rpm...OK
Writing tz...OK
Writing sdi...OK
Writing aboot...OK
Writing sbl1b...OK
Writing tzb...OK
Writing rpmb...OK
Writing abootb...OK
Writing persist...OK
Writing imgdata...OK
Writing laf...OK
Writing boot...OK
Writing recovery...OK
Writing system...Failed!
LAF Error: 00000000.
Write Firmware operation is currently not supported for your phone's
firmware.
Error code: ZXLCALSZXC
Performed by 2.8.0 Software version.
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Old 03-15-2018, 09:18   #4 (permalink)
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Quote:
Selected model: D820
Quote:
SW Version: LGD821AT-00-V10d-NXS-XX-DEC-11
Quote:
Opening "LGD820AT-00-V10a-NXS-OCT-09-2013-KQS81M-USER-16G+
0.oct"...OK
Can You please tell us what phone model exactly do You have D821 or D820?

As we can see from the Software log which You have provide us, your device is d821 but You have selected D820 and use firmware file for D820 phone mode.
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Old 03-15-2018, 09:40   #5 (permalink)
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Welcome to Octoplus/Octopus Box LG Software version 2.8.0
Connecting to server support.octoplusbox.com:82...OK
Authorizing...OK
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM102
Selected model: D821
Reading info...
IMEI: 352136-06-919529-1
Android version:
Battery level: 100%
SW Version: LGD821AT-00-V10d-NXS-XX-DEC-11
Mode: Emergency
Initializing flash...OK
SW version: LGD821AT-00-V10d-NXS-XX-DEC-11-2013-KOT49H-USER-
16G+0
Android version: 6.0.1
LAF Version: 1.0
Product ID: PT04S140326002572
IMEI: 352136-06-919529-1
Target operator: ro.build.target_coun
Hardware: rev_11
--------------------------------------------------------------------------------
Writing phone firmware without real necessity is at your own risk.

Downgrade may lead to phone damage!

Please, make sure the phone's battery is fully charged.
Disconnect all other devices from the computer (including phones,
modems, etc.) and close all other running programs.
To avoid errors in the flashing process, use a clean PC (without any
installed drivers for other Qualcomm-based devices).
You should not run any other programs or attach new devices to your
computer during the flashing!
--------------------------------------------------------------------------------
Opening "LGD821AT-00-V10b-NXS-OCT-31-2013-KRT16M-USER-16G+
0.oct"...OK
Setting options...OK
Reading partitions...OK
Formating USERDATA...OK
Writing PrimaryGPT...OK
Writing modem...OK
Writing sbl1...OK
Writing rpm...OK
Writing tz...OK
Writing sdi...OK
Writing aboot...OK
Writing sbl1b...OK
Writing tzb...OK
Writing rpmb...OK
Writing abootb...OK
Writing persist...OK
Writing imgdata...OK
Writing laf...OK
Writing boot...OK
Writing recovery...OK
Writing system...Failed!
LAF Error: 00000000.
Write Firmware operation is currently not supported for your phone's
firmware.
Error code: ZXLCALSZXC
Performed by 2.8.0 Software version.
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Old 03-15-2018, 13:14   #6 (permalink)
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What is the problem/state of your phone exactly? Why You have decided to re-flash it?

Last edited by Octopus box; 03-15-2018 at 14:17.
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