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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 05-23-2015, 09:16   #1 (permalink)
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LG D821 ALWAYS Formating USERDATA...Failed!


ALREADY FLASHED WITH 2 DIFFERENT FLASH FILES
BUT ALWAYS GIVE THIS ERROR

PLEASE CHECK WHERE IS THE MAIN FAULT

LOG
Code:
Welcome to Octoplus/Octopus Box LG Software version 1.9.2
Platform: LG Qualcomm
Selected port: COM44
Selected model: D821
Reading info...OK
Mode: Emergency
Initializing flash...OK
Model ID: LGD821 
SW version: LGD821AT-00-V10d-NXS-XX-DEC-11-2013-KOT49H-USER-
16G+0
LAF Version: 1.0
Product ID: BS10S140228000090
IMEI: 352136-06-729582-0
Target operator: ro.build.target_coun
Hardware: rev_11
Battery level: 98%
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM44
Selected model: D821
Reading info...OK
Mode: Emergency
Initializing flash...OK
Model ID: LGD821 
SW version: LGD821AT-00-V10d-NXS-XX-DEC-11-2013-KOT49H-USER-
16G+0
LAF Version: 1.0
Product ID: BS10S140228000090
IMEI: 352136-06-729582-0
Target operator: ro.build.target_coun
Hardware: rev_11
Battery level: 98%
Opening "LGD821AT-00-V10a-NXS-XX-OCT-09-2013-KQS81M-USER-
16G+0.oct"...OK
Setting options...OK
Reading partition...OK
Formating USERDATA...Failed!
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Old 05-23-2015, 10:36   #2 (permalink)
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Hello.

What is exact state of the phone? Why did You decide to re-flash it?
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Old 05-23-2015, 10:47   #3 (permalink)
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Quote:
Originally Posted by octopus box View Post
hello.

What is exact state of the phone? Why did you decide to re-flash it?
the phone is on logo hang

I ALSO TRIED TO FORMAT FROM RECOVERY MODE BUT THAT ALSO FAILED
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Old 05-23-2015, 11:11   #4 (permalink)
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Try to re-flash the phone with "Nexus 5 Root Software" from the Support Area. If flashing will also fail, then, most likely, your phone has HW problems (problems with phone's flash chip).
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Old 05-23-2015, 11:33   #5 (permalink)
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Quote:
Originally Posted by palash_c6 View Post
the phone is on logo hang

I ALSO TRIED TO FORMAT FROM RECOVERY MODE BUT THAT ALSO FAILED
write the factory rom search on google
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