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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 11-06-2015, 23:03   #1 (permalink)
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Lg D855p Cant Repair Imei Error Code Z1AL3CAS2Q


Checking data...OK
Platform: LG Qualcomm
Selected port: COM295
Selected model: D855P
Reading info...
Model ID: LG-D855P
IMEI: 000000-00-000000-0
Android version: 5.0
Battery level: 20%
Mode: Normal
Firmware compiled date: Nov 20 2014
Firmware compiled time: 04:00:00
Firmware released date: Aug 19 2015
Firmware released time: 17:17:17
SW Version: MPSS.DI.2.0.1.c1.13-00048-M8974AAAAANPZM-1
SPC: 000000
Fixing IMEI...
New IMEI: 693298-74-386301-3
Skip Read/Write QCN
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "D855P_000000000000000_06-11-2015_15-55-24.SEC"
Writing security area...OK
Switching to Normal mode...
Found model D855 at port COM295
Error code: Z1AL3CAS2Q
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Old 11-07-2015, 13:05   #2 (permalink)
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Hello.

Please fully charge phone's battery, then try to perform "Repair IMEI" operation again.
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Old 12-15-2015, 01:21   #3 (permalink)
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still the same error :/ can anybody show me how to fix this
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Old 12-15-2015, 11:25   #4 (permalink)
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Please try to perform "Repair IMEI" operation with the latest Software version. Post here result and full Software log of the operation.
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