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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 10-24-2014, 18:35   #1 (permalink)
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Lg d950 [Solved]


I have the newest program installed, I unlock the lg g flex from att d950 and go to factory rest it after its done and it doesn't unlock it, dosent read my sim. I put back the att sim and it reads it fine.


team?

Last edited by Octopus box; 10-28-2014 at 07:18.
 
Old 10-24-2014, 19:08   #2 (permalink)
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Hello.

Please post here full Software log of "Unlock" operation.
 
Old 10-25-2014, 06:10   #3 (permalink)
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Welcome to Octoplus/Octopus Box LG Software version 1.7.3
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM41
Selected model: D950
Reading info...OK
Mode: Normal
Model ID: D95020b
Firmware compiled date: Feb 25 2014
Firmware compiled time: 20:00:00
Firmware released date: Mar 22 2014
Firmware released time: 15:49:17
SW Version: M8974A-AAAANAZM-2.0.20046
IMEI: 013899-00-088125-0
SPC: 000000
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: D950
Reading info...OK
Mode: Normal
Model ID: D95020b
Firmware compiled date: Feb 25 2014
Firmware compiled time: 20:00:00
Firmware released date: Mar 22 2014
Firmware released time: 15:49:17
SW Version: M8974A-AAAANAZM-2.0.20046
IMEI: 013899-00-088125-0
SPC: 000000
Unlocking...
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "D950_013899000881250_25-10-2014_04-50-04.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "D950_013899000881250_25-10-2014_05-03-18.SEC"
Writing security area...OK
Switching to Normal mode...
Found model D95020b at port COM41
Send SPC...OK
Writing QCN...
Writing EFS...OK
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing Provisioning Items...OK
Writing QCN done!
Phone successfully unlocked!
To complete the operation, please make Factory Reset (Go to "Settings" ->
"General" -> "Backup & reset" -> "Factory data reset", press "Reset
phone" and "Erase everything" buttons).


onces it complete it reads the card, then i do the factory rest, its losses the unlock and dosent read it.
 
Old 10-25-2014, 07:41   #4 (permalink)
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This is strange. Try to make Factory data reset and wipe cache partition, then take out SIM and SD cards from the phone and repeat the Unlock operation again. Try to make Repair NVM after. Also, please upload somewhere your first QCN backup ("D950_013899000881250_25-10-2014_04-50-04.qcn") and post here the link, we will research, where can be the problem.
 
Old 10-25-2014, 09:51   #5 (permalink)
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https://www.dropbox.com/s/p7fh90ximl...50-04.qcn?dl=0

it still doesn't unlock the phone
 
Old 10-25-2014, 18:40   #6 (permalink)
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any help? I dont want to pay for an unlock code, If I already have a box that does it. please need help soon, I still have the customers phone.


thank you
 
Old 10-25-2014, 19:03   #7 (permalink)
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We are checking the file. When we will find something - we'll inform You.
 
Old 10-27-2014, 01:41   #8 (permalink)
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any news, about the unlock?
 
Old 10-27-2014, 15:07   #9 (permalink)
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Try to make Repair Security and check, whether device is unlocked.
 
Old 10-28-2014, 03:45   #10 (permalink)
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your right repairing the security fix the problem
 
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