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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 06-01-2012, 11:42   #1 (permalink)
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Exclamation LG E400 can conect phone with octopus,phone is new. [Solved]

Welcome to Octopus Box LG Software version 2.1.2
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM6
Selected model: E400
Reading info...Failed!
Could not detect mode.
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM6
Selected model: E400
Reading info...Failed!
Could not detect mode.
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM6
Selected model: E400
Reading info...Failed!
Could not detect mode.
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM6
Selected model: E400
Reading info...Failed!
Could not detect mode.

already tried to check usb debugging mode on and normal mode,but
not succeed.when i conect usb cable to phone ask for

JUSTCHARGE

USB MODE

SOFTWARE PC

TRIED ALL BUT NOT CONECT ,NEED TO REPAIR IMEI.PLEASE HELP.

DRIVERS ALREADY INSTALLED LINK GIVEN ON OCTPUS SOFT.HELP PLS

Last edited by Octopus box; 06-04-2012 at 09:35.
 
Old 06-01-2012, 12:03   #2 (permalink)
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check other pc if driver fault
tauheed octopus team
 
Old 06-01-2012, 12:28   #3 (permalink)
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Hello.
What device appears in PC Device Manager when You connect phone?
 
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Old 06-03-2012, 14:40   #4 (permalink)
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Hello I also had the same probblema I fixed by installing this driver, the phone in PC mode. windows usb driver :-)
log:Welcome to Octopus Box LG Software version 2.1.2

Platform: LG Qualcomm
Selected port: COM74
Selected model: E400
Reading info...OK
Mode: Normal
Model ID: E400
Firmware compiled date: Nov 17 2011
Firmware compiled time: 22:00:00
Firmware released date: Apr 3 2012
Firmware released time: 15:35:04
IMEI: xxxxxxxxxxxxxxxxxxxxxxxxxxx
Bluetooth address: 10:F9:6F:E9:77:4A

http://www.lg.com/it/support/product...delCode=LGE400

Last edited by nardisk; 06-03-2012 at 14:46.
 
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Old 06-04-2012, 09:33   #5 (permalink)
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thanks my friend.solved with ur guide and drivers link.

Welcome to Octopus Box LG Software version 2.1.2
--------------------------------------------------------------------------------
---------
Platform: LG Qualcomm
Selected port: COM245
Selected model: E400
Reading info...OK
Mode: Normal
Model ID: E400
Firmware compiled date: Nov 17 2011
Firmware compiled time: 22:00:00
Firmware released date: Mar 10 2012
Firmware released time: 18:19:52
IMEI: 351895-05-141xxx-x
Bluetooth address: 10:F9:6F:1B:5FF
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM245
Selected model: E400
Reading info...OK
Mode: Normal
Model ID: E400
Firmware compiled date: Nov 17 2011
Firmware compiled time: 22:00:00
Firmware released date: Mar 10 2012
Firmware released time: 18:19:52
IMEI: 351895-05-141860-4
Bluetooth address: 10:F9:6F:1B:5FF
Switching to Download mode...OK
Fixing IMEI...
New IMEI: 359581-04-851xxxx-x
Searching security area...OK
Reading security area...OK
Backup saved to "E400_04-06-2012_10-26-10.SEC"
Analyzing security...OK
IMEI: 351895-05-141860-4
Bluetooth address: 10:F9:6F:1B:5FF
New IMEI: 359581-04-85xxx-x
Fixing IMEI...OK
Writing security area...OK
Switching to Normal mode...OK
Found model E400 at port COM245
Finalizing...OK
Rebooting phone...OK
IMEI successfully fixed!
Rebooting phone...

thanks octpus box.
 
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