LG E615F imei b 000, touch screen freeze after fix - GSM-Forum

LBMaster · 05-18-2013, 15:54

hi there,

i have a LG 615F, need to fix its imeis both. When i fix imei A phone start to freeze and then i realize imei B is 000. Tried to repair imei B, octopus 2.5.0 says "IMEI B successfully fixed!" but when i turn the phone and check it's still 000. Tried E615 and E615F it's still same, factory reset... Any help???

--
Welcome to Octopus Box LG Software version 2.5.0
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM32
Selected model: E615f
Reading info...OK
Mode: Normal
Model ID: LGE615f
Firmware compiled date: Apr 19 2012
Firmware compiled time: 06:00:00
Firmware released date: Oct 10 2012
Firmware released time: 10:40:45
SW Version: LGE615fAT-00-V10h-724-XXX-OCT-10-2012+0
IMEI: 352397-05-013656-7
Bluetooth address: 10:68:3F:10:EC:80
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM32
Selected model: E615f
Reading info...OK
Mode: Normal
Model ID: LGE615f
Firmware compiled date: Apr 19 2012
Firmware compiled time: 06:00:00
Firmware released date: Oct 10 2012
Firmware released time: 10:40:45
SW Version: LGE615fAT-00-V10h-724-XXX-OCT-10-2012+0
IMEI: 352397-05-013656-7
Bluetooth address: 10:68:3F:10:EC:80
Switching to Download mode...OK
Fixing IMEI...
New IMEI: 359774-00-345****
To avoid damaging your phone, please, follow these simple precautions:
Use a clean PC (without any installed drivers and software for BlackBerry phones, modem Dashboard software, Phone PC suites software).
Please, make sure the phone's battery is fully charged.
You should not run any other programs or attach new devices to your computer during this operation!
Sending loader...
Searching security area...OK
Reading security area...OK
Backup saved to "E615F_18-05-2013_17-28-45.SEC"
Analyzing security...OK
IMEI: 352397-05-013656-7
New IMEI: 359774-00-345****
Writing security area...OK
Switching to Normal mode...OK
Found model LGE615f at port COM32
Finalizing...OK
Rebooting phone...OK
IMEI successfully fixed!
Rebooting phone...
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM32
Selected model: E615f
Reading info...OK
Mode: Normal
Model ID: LGE615f
Firmware compiled date: Apr 19 2012
Firmware compiled time: 06:00:00
Firmware released date: Oct 10 2012
Firmware released time: 10:40:45
SW Version: LGE615fAT-00-V10h-724-XXX-OCT-10-2012+0
IMEI: 359774-00-345****
Bluetooth address: 10:68:3F:10:EC:80
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM32
Selected model: E615f
Reading info...OK
Mode: Normal
Model ID: LGE615f
Firmware compiled date: Apr 19 2012
Firmware compiled time: 06:00:00
Firmware released date: Oct 10 2012
Firmware released time: 10:40:45
SW Version: LGE615fAT-00-V10h-724-XXX-OCT-10-2012+0
IMEI: 359774-00-345****
Bluetooth address: 10:68:3F:10:EC:80
Switching to Download mode...OK
Fixing IMEI...
New IMEI B: 359774-00-346****
Searching security area...OK
Reading security area...OK
Backup saved to "E615F_18-05-2013_17-46-37.SEC"
Analyzing security...OK
IMEI: 359774-00-345****
New IMEI B: 359774-00-346****
Writing security area...OK
Switching to Normal mode...OK
Found model LGE615f at port COM32
Finalizing...OK
Rebooting phone...OK
IMEI B successfully fixed!
Rebooting phone...

Octopus box · 05-20-2013, 06:25

Hello.
Which were IMEIs in your phone before You have tried to make Repair IMEIs?
Also please post here first security backup ("E615F_18-05-2013_17-28-45.SEC") form the phone, we will research where is the problem and try to help You. All backups are here: "c:\Program Files\GsmServer\Octopus_LG\BACKUP\".

Alfarouk · 06-27-2013, 10:51

Quote:

Originally Posted by Octopus box

Hello.
Which were IMEIs in your phone before You have tried to make Repair IMEIs?
Also please post here first security backup ("E615F_18-05-2013_17-28-45.SEC") form the phone, we will research where is the problem and try to help You. All backups are here: "c:\Program Files\GsmServer\Octopus_LG\BACKUP\".

Welcome to Octopus Box LG Software version 2.5.1
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM184
Selected model: E615
Reading info...OK
Mode: Normal
Model ID: LGE615
Firmware compiled date: Apr 19 2012
Firmware compiled time: 06:00:00
Firmware released date: Aug 13 2012
Firmware released time: 21:00:25
SW Version: LGE615AT-00-V10d-CIS-XXX-AUG-13-2012+0
IMEI: 353792-05-721087-9
Bluetooth address: 10:68:3F:C6:C1:56
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM184
Selected model: E615
Reading info...OK
Mode: Normal
Model ID: LGE615
Firmware compiled date: Apr 19 2012
Firmware compiled time: 06:00:00
Firmware released date: Aug 13 2012
Firmware released time: 21:00:25
SW Version: LGE615AT-00-V10d-CIS-XXX-AUG-13-2012+0
IMEI: 353792-05-721087-9
Bluetooth address: 10:68:3F:C6:C1:56
Switching to Download mode...OK
Fixing IMEI...
New IMEI: 353792-05-721831-0
Searching security area...OK
Reading security area...OK
Backup saved to "E615_27-06-2013_12-26-50.SEC"
Analyzing security...OK
IMEI: 353792-05-721087-9
New IMEI: 353792-05-721831-0
Writing security area...OK
Switching to Normal mode...OK
Found model LGE615 at port COM184
Finalizing...OK
Rebooting phone...OK
IMEI successfully fixed!
Rebooting phone...
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM184
Selected model: E615
Reading info...OK
Mode: Normal
Model ID: LGE615
Firmware compiled date: Apr 19 2012
Firmware compiled time: 06:00:00
Firmware released date: Aug 13 2012
Firmware released time: 21:00:25
SW Version: LGE615AT-00-V10d-CIS-XXX-AUG-13-2012+0
IMEI: 353792-05-721831-0
Bluetooth address: 10:68:3F:C6:C1:56
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM184
Selected model: E615
Reading info...OK
Mode: Normal
Model ID: LGE615
Firmware compiled date: Apr 19 2012
Firmware compiled time: 06:00:00
Firmware released date: Aug 13 2012
Firmware released time: 21:00:25
SW Version: LGE615AT-00-V10d-CIS-XXX-AUG-13-2012+0
IMEI: 353792-05-721831-0
Bluetooth address: 10:68:3F:C6:C1:56
Switching to Download mode...OK
Fixing IMEI...
New IMEI B: 353792-05-721821-1
Searching security area...OK
Reading security area...OK
Backup saved to "E615_27-06-2013_12-28-11.SEC"
Analyzing security...OK
IMEI: 353792-05-721831-0
New IMEI B: 353792-05-721821-1
Writing security area...OK
Switching to Normal mode...OK
Found model LGE615 at port COM184
Finalizing...OK
Rebooting phone...OK
IMEI B successfully fixed!
Rebooting phone...
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM184
Selected model: E615
Reading info...OK
Mode: Normal
Model ID: LGE615
Firmware compiled date: Apr 19 2012
Firmware compiled time: 06:00:00
Firmware released date: Aug 13 2012
Firmware released time: 21:00:25
SW Version: LGE615AT-00-V10d-CIS-XXX-AUG-13-2012+0
IMEI: 353792-05-721831-0
Bluetooth address: 10:68:3F:C6:C1:56
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM184
Selected model: E615
Reading info...OK
Mode: Normal
Model ID: LGE615
Firmware compiled date: Apr 19 2012
Firmware compiled time: 06:00:00
Firmware released date: Aug 13 2012
Firmware released time: 21:00:25
SW Version: LGE615AT-00-V10d-CIS-XXX-AUG-13-2012+0
IMEI: 353792-05-721831-0
Bluetooth address: 10:68:3F:C6:C1:56
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM184
Selected model: E615
Reading info...OK
Mode: Normal
Model ID: LGE615
Firmware compiled date: Apr 19 2012
Firmware compiled time: 06:00:00
Firmware released date: Aug 13 2012
Firmware released time: 21:00:25
SW Version: LGE615AT-00-V10d-CIS-XXX-AUG-13-2012+0
IMEI: 353792-05-721831-0
Bluetooth address: 10:68:3F:C6:C1:56
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM184
Selected model: E615
Reading info...OK
Mode: Normal
Model ID: LGE615
Firmware compiled date: Apr 19 2012
Firmware compiled time: 06:00:00
Firmware released date: Aug 13 2012
Firmware released time: 21:00:25
SW Version: LGE615AT-00-V10d-CIS-XXX-AUG-13-2012+0
IMEI: 353792-05-721831-0
Bluetooth address: 10:68:3F:C6:C1:56
Switching to Download mode...OK
Fixing IMEI...
New IMEI B: 353792-05-721087-9
Searching security area...OK
Reading security area...OK
Backup saved to "E615_27-06-2013_12-30-51.SEC"
Analyzing security...OK
IMEI: 353792-05-721831-0
New IMEI B: 353792-05-721087-9
Writing security area...OK
Switching to Normal mode...OK
Found model LGE615 at port COM184
Finalizing...OK
Rebooting phone...OK
IMEI B successfully fixed!
Rebooting phone...
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM1
Selected model: E615
Reading info...Failed!
Port busy
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM184
Selected model: E615
Reading info...OK
Mode: Normal
Model ID: LGE615
Firmware compiled date: Apr 19 2012
Firmware compiled time: 06:00:00
Firmware released date: Aug 13 2012
Firmware released time: 21:00:25
SW Version: LGE615AT-00-V10d-CIS-XXX-AUG-13-2012+0
IMEI: 353792-05-721831-0
Bluetooth address: 10:68:3F:C6:C1:56
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM184
Selected model: E615
Reading info...OK
Mode: Normal
Model ID: LGE615
Firmware compiled date: Apr 19 2012
Firmware compiled time: 06:00:00
Firmware released date: Aug 13 2012
Firmware released time: 21:00:25
SW Version: LGE615AT-00-V10d-CIS-XXX-AUG-13-2012+0
IMEI: 353792-05-721831-0
Bluetooth address: 10:68:3F:C6:C1:56
Opening "E615_27-06-2013_12-26-50.SEC"...
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM184
Selected model: E615
Reading info...OK
Mode: Normal
Model ID: LGE615
Firmware compiled date: Apr 19 2012
Firmware compiled time: 06:00:00
Firmware released date: Aug 13 2012
Firmware released time: 21:00:25
SW Version: LGE615AT-00-V10d-CIS-XXX-AUG-13-2012+0
IMEI: 353792-05-721831-0
Bluetooth address: 10:68:3F:C6:C1:56
Switching to Download mode...OK
Searching security area...OK
Reading security area...OK
Backup saved to "E615_27-06-2013_12-43-03.SEC"
Analyzing security...
Writing security area...OK
Switching to Normal mode...OK
Found model LGE615 at port COM184
Finalizing...OK
Rebooting phone...OK
Security succesfully repaired.
Rebooting phone...
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM184
Selected model: E615
Reading info...Failed!
Port busy
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM184
Selected model: E615
Reading info...OK
Mode: Normal
Model ID: LGE615
Firmware compiled date: Apr 19 2012
Firmware compiled time: 06:00:00
Firmware released date: Aug 13 2012
Firmware released time: 21:00:25
SW Version: LGE615AT-00-V10d-CIS-XXX-AUG-13-2012+0
IMEI: 353792-05-721087-9
Bluetooth address: 10:68:3F:C6:C1:56
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM184
Selected model: E615
Reading info...OK
Mode: Normal
Model ID: LGE615
Firmware compiled date: Apr 19 2012
Firmware compiled time: 06:00:00
Firmware released date: Aug 13 2012
Firmware released time: 21:00:25
SW Version: LGE615AT-00-V10d-CIS-XXX-AUG-13-2012+0
IMEI: 353792-05-721087-9
Bluetooth address: 10:68:3F:C6:C1:56
Switching to Download mode...OK
Fixing IMEI...
New IMEI: 353792-05-721831-0
Searching security area...OK
Reading security area...OK
Backup saved to "E615_27-06-2013_12-45-19.SEC"
Analyzing security...OK
IMEI: 353792-05-721087-9
New IMEI: 353792-05-721831-0
Writing security area...OK
Switching to Normal mode...OK
Found model LGE615 at port COM184
Finalizing...OK
Rebooting phone...OK
IMEI successfully fixed!
Rebooting phone...

E615_27-06-2013_12-26-50 - Download - 4shared

Octopus box · 06-27-2013, 12:42

@ Alfarouk

Hello.
Please try to do the next:
1. Install the latest LG Software version: http://octopusbox.com/files/softs/in...s_LG_1.1.6.exe.
2. Make Repair Security.
3. Make Repair IMEI.
4. Post here the result.

Alfarouk · 06-28-2013, 08:04

Octopus box

Welcome to Octoplus/Octopus Box LG Software version 1.1.6
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM184
Selected model: E615
Reading info...OK
Mode: Normal
Model ID: LGE615
Firmware compiled date: Apr 19 2012
Firmware compiled time: 06:00:00
Firmware released date: Aug 13 2012
Firmware released time: 21:00:25
SW Version: LGE615AT-00-V10d-CIS-XXX-AUG-13-2012+0
IMEI: 353792-05-721831-0
Bluetooth address: 10:68:3F:C6:C1:56
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM184
Selected model: E615
Reading info...Failed!
Port busy
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM184
Selected model: E615
Reading info...Failed!
Port busy
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM184
Selected model: E615
Reading info...OK
Mode: Normal
Model ID: LGE615
Firmware compiled date: Apr 19 2012
Firmware compiled time: 06:00:00
Firmware released date: Aug 13 2012
Firmware released time: 21:00:25
SW Version: LGE615AT-00-V10d-CIS-XXX-AUG-13-2012+0
IMEI: 353792-05-721831-0
Bluetooth address: 10:68:3F:C6:C1:56
Switching to Download mode...OK
Searching security area...OK
Reading security area...OK
Backup saved to "E615_28-06-2013_09-49-13.SEC"
Analyzing security...
Writing security area...OK
Switching to Normal mode...OK
Found model LGE615 at port COM184
Finalizing...OK
Rebooting phone...OK
Security succesfully repaired.
Rebooting phone...
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM184
Selected model: E615
Reading info...Failed!
Port busy
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM184
Selected model: E615
Reading info...Failed!
Port busy
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM184
Selected model: E615
Reading info...Failed!
Port busy
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM184
Selected model: E615
Reading info...Failed!
Port busy
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM184
Selected model: E615
Reading info...OK
Mode: Normal
Model ID: LGE615
Firmware compiled date: Apr 19 2012
Firmware compiled time: 06:00:00
Firmware released date: Aug 13 2012
Firmware released time: 21:00:25
SW Version: LGE615AT-00-V10d-CIS-XXX-AUG-13-2012+0
IMEI: 352397-05-013656-7
Bluetooth address: 10:68:3F:C6:C1:56
Switching to Download mode...OK
Fixing IMEI...
New IMEI B: 353792-05-721821-1
Searching security area...OK
Reading security area...OK
Backup saved to "E615_28-06-2013_09-50-48.SEC"
Analyzing security...OK
IMEI: 352397-05-013656-7
New IMEI B: 353792-05-721821-1
Writing security area...OK
Switching to Normal mode...OK
Found model LGE615 at port COM184
Finalizing...OK
Rebooting phone...OK
IMEI B successfully fixed!
Rebooting phone...
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM184
Selected model: E615
Reading info...OK
Mode: Normal
Model ID: LGE615
Firmware compiled date: Apr 19 2012
Firmware compiled time: 06:00:00
Firmware released date: Aug 13 2012
Firmware released time: 21:00:25
SW Version: LGE615AT-00-V10d-CIS-XXX-AUG-13-2012+0
IMEI: 352397-05-013656-7
Bluetooth address: 10:68:3F:C6:C1:56
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM184
Selected model: E615
Reading info...OK
Mode: Normal
Model ID: LGE615
Firmware compiled date: Apr 19 2012
Firmware compiled time: 06:00:00
Firmware released date: Aug 13 2012
Firmware released time: 21:00:25
SW Version: LGE615AT-00-V10d-CIS-XXX-AUG-13-2012+0
IMEI: 352397-05-013656-7
Bluetooth address: 10:68:3F:C6:C1:56
Switching to Download mode...OK

Octopus box · 06-28-2013, 08:13

Please contact us, we will look reomtely where can be the problem with your device.

luizcw · 08-08-2013, 14:06

I'm having trouble with 4 phones lg e615f, did repair imei by octopus and repair completed after he gets caught in the machine appears to malfunction toutch freezing the phone .. already tried everything in the box to repair the defect and remains

Octopus box · 08-12-2013, 08:35

Hello.
Please explain the problem on more details, what do You mean exactly under "after he gets caught in the machine appears to malfunction toutch freezing the phone"?

luizcw · 08-12-2013, 15:06

português

inglês

espanhol

after performing repair imei it is locking the screen (does not toutch) update the phone did not fix the octopus was so good he could repair in Vygis repairing imei
thanks for attention

Octopus box · 08-12-2013, 15:19

Post here full software log with all of your actions.

05-18-2013, 15:54	#1 (permalink)
LBMaster Junior Member Join Date: Sep 2009 Posts: 32 Member: 1115995 Status: Offline Thanks Meter: 7	LG E615F imei b 000, touch screen freeze after fix hi there, i have a LG 615F, need to fix its imeis both. When i fix imei A phone start to freeze and then i realize imei B is 000. Tried to repair imei B, octopus 2.5.0 says "IMEI B successfully fixed!" but when i turn the phone and check it's still 000. Tried E615 and E615F it's still same, factory reset... Any help??? -- Welcome to Octopus Box LG Software version 2.5.0 -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM32 Selected model: E615f Reading info...OK Mode: Normal Model ID: LGE615f Firmware compiled date: Apr 19 2012 Firmware compiled time: 06:00:00 Firmware released date: Oct 10 2012 Firmware released time: 10:40:45 SW Version: LGE615fAT-00-V10h-724-XXX-OCT-10-2012+0 IMEI: 352397-05-013656-7 Bluetooth address: 10:68:3F:10:EC:80 -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM32 Selected model: E615f Reading info...OK Mode: Normal Model ID: LGE615f Firmware compiled date: Apr 19 2012 Firmware compiled time: 06:00:00 Firmware released date: Oct 10 2012 Firmware released time: 10:40:45 SW Version: LGE615fAT-00-V10h-724-XXX-OCT-10-2012+0 IMEI: 352397-05-013656-7 Bluetooth address: 10:68:3F:10:EC:80 Switching to Download mode...OK Fixing IMEI... New IMEI: 359774-00-345** To avoid damaging your phone, please, follow these simple precautions: Use a clean PC (without any installed drivers and software for BlackBerry phones, modem Dashboard software, Phone PC suites software). Please, make sure the phone's battery is fully charged. You should not run any other programs or attach new devices to your computer during this operation! Sending loader... Searching security area...OK Reading security area...OK Backup saved to "E615F_18-05-2013_17-28-45.SEC" Analyzing security...OK IMEI: 352397-05-013656-7 New IMEI: 359774-00-345 Writing security area...OK Switching to Normal mode...OK Found model LGE615f at port COM32 Finalizing...OK Rebooting phone...OK IMEI successfully fixed! Rebooting phone... -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM32 Selected model: E615f Reading info...OK Mode: Normal Model ID: LGE615f Firmware compiled date: Apr 19 2012 Firmware compiled time: 06:00:00 Firmware released date: Oct 10 2012 Firmware released time: 10:40:45 SW Version: LGE615fAT-00-V10h-724-XXX-OCT-10-2012+0 IMEI: 359774-00-345 Bluetooth address: 10:68:3F:10:EC:80 -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM32 Selected model: E615f Reading info...OK Mode: Normal Model ID: LGE615f Firmware compiled date: Apr 19 2012 Firmware compiled time: 06:00:00 Firmware released date: Oct 10 2012 Firmware released time: 10:40:45 SW Version: LGE615fAT-00-V10h-724-XXX-OCT-10-2012+0 IMEI: 359774-00-345 Bluetooth address: 10:68:3F:10:EC:80 Switching to Download mode...OK Fixing IMEI... New IMEI B: 359774-00-346 Searching security area...OK Reading security area...OK Backup saved to "E615F_18-05-2013_17-46-37.SEC" Analyzing security...OK IMEI: 359774-00-345 New IMEI B: 359774-00-346** Writing security area...OK Switching to Normal mode...OK Found model LGE615f at port COM32 Finalizing...OK Rebooting phone...OK IMEI B successfully fixed! Rebooting phone...

06-28-2013, 08:04	#5 (permalink)
Alfarouk Freak Poster Join Date: Jul 2006 Location: indian ocean Posts: 183 Member: 320858 Status: Offline Sonork: 100.1602961 Thanks Meter: 25	same still Octopus box Welcome to Octoplus/Octopus Box LG Software version 1.1.6 -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM184 Selected model: E615 Reading info...OK Mode: Normal Model ID: LGE615 Firmware compiled date: Apr 19 2012 Firmware compiled time: 06:00:00 Firmware released date: Aug 13 2012 Firmware released time: 21:00:25 SW Version: LGE615AT-00-V10d-CIS-XXX-AUG-13-2012+0 IMEI: 353792-05-721831-0 Bluetooth address: 10:68:3F:C6:C1:56 -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM184 Selected model: E615 Reading info...Failed! Port busy -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM184 Selected model: E615 Reading info...Failed! Port busy -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM184 Selected model: E615 Reading info...OK Mode: Normal Model ID: LGE615 Firmware compiled date: Apr 19 2012 Firmware compiled time: 06:00:00 Firmware released date: Aug 13 2012 Firmware released time: 21:00:25 SW Version: LGE615AT-00-V10d-CIS-XXX-AUG-13-2012+0 IMEI: 353792-05-721831-0 Bluetooth address: 10:68:3F:C6:C1:56 Switching to Download mode...OK Searching security area...OK Reading security area...OK Backup saved to "E615_28-06-2013_09-49-13.SEC" Analyzing security... Writing security area...OK Switching to Normal mode...OK Found model LGE615 at port COM184 Finalizing...OK Rebooting phone...OK Security succesfully repaired. Rebooting phone... -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM184 Selected model: E615 Reading info...Failed! Port busy -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM184 Selected model: E615 Reading info...Failed! Port busy -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM184 Selected model: E615 Reading info...Failed! Port busy -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM184 Selected model: E615 Reading info...Failed! Port busy -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM184 Selected model: E615 Reading info...OK Mode: Normal Model ID: LGE615 Firmware compiled date: Apr 19 2012 Firmware compiled time: 06:00:00 Firmware released date: Aug 13 2012 Firmware released time: 21:00:25 SW Version: LGE615AT-00-V10d-CIS-XXX-AUG-13-2012+0 IMEI: 352397-05-013656-7 Bluetooth address: 10:68:3F:C6:C1:56 Switching to Download mode...OK Fixing IMEI... New IMEI B: 353792-05-721821-1 Searching security area...OK Reading security area...OK Backup saved to "E615_28-06-2013_09-50-48.SEC" Analyzing security...OK IMEI: 352397-05-013656-7 New IMEI B: 353792-05-721821-1 Writing security area...OK Switching to Normal mode...OK Found model LGE615 at port COM184 Finalizing...OK Rebooting phone...OK IMEI B successfully fixed! Rebooting phone... -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM184 Selected model: E615 Reading info...OK Mode: Normal Model ID: LGE615 Firmware compiled date: Apr 19 2012 Firmware compiled time: 06:00:00 Firmware released date: Aug 13 2012 Firmware released time: 21:00:25 SW Version: LGE615AT-00-V10d-CIS-XXX-AUG-13-2012+0 IMEI: 352397-05-013656-7 Bluetooth address: 10:68:3F:C6:C1:56 -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM184 Selected model: E615 Reading info...OK Mode: Normal Model ID: LGE615 Firmware compiled date: Apr 19 2012 Firmware compiled time: 06:00:00 Firmware released date: Aug 13 2012 Firmware released time: 21:00:25 SW Version: LGE615AT-00-V10d-CIS-XXX-AUG-13-2012+0 IMEI: 352397-05-013656-7 Bluetooth address: 10:68:3F:C6:C1:56 Switching to Download mode...OK

08-08-2013, 14:06	#7 (permalink)
luizcw Junior Member Join Date: Aug 2006 Posts: 10 Member: 332273 Status: Offline Thanks Meter: 0	e615f I'm having trouble with 4 phones lg e615f, did repair imei by octopus and repair completed after he gets caught in the machine appears to malfunction toutch freezing the phone .. already tried everything in the box to repair the defect and remains

05-20-2013, 06:25	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,835 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Hello. Which were IMEIs in your phone before You have tried to make Repair IMEIs? Also please post here first security backup ("E615F_18-05-2013_17-28-45.SEC") form the phone, we will research where is the problem and try to help You. All backups are here: "c:\Program Files\GsmServer\Octopus_LG\BACKUP\".

06-27-2013, 12:42	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,835 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	@ Alfarouk Hello. Please try to do the next: 1. Install the latest LG Software version: http://octopusbox.com/files/softs/in...s_LG_1.1.6.exe. 2. Make Repair Security. 3. Make Repair IMEI. 4. Post here the result.

06-28-2013, 08:13	#6 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,835 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Please contact us, we will look reomtely where can be the problem with your device.

08-12-2013, 08:35	#8 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,835 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Hello. Please explain the problem on more details, what do You mean exactly under "after he gets caught in the machine appears to malfunction toutch freezing the phone"?

08-12-2013, 15:06	#9 (permalink)
luizcw Junior Member Join Date: Aug 2006 Posts: 10 Member: 332273 Status: Offline Thanks Meter: 0	português inglês espanhol after performing repair imei it is locking the screen (does not toutch) update the phone did not fix the octopus was so good he could repair in Vygis repairing imei thanks for attention

08-12-2013, 15:19	#10 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,835 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Post here full software log with all of your actions.