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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 10-09-2013, 19:07   #1 (permalink)
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lg E400R cant unlock security error [Solved]


hello i have a big problem with this hansed that cant unlock first of all i have try many way posted already in this forum with out susses this phone is getting me crazy ok here is how i star it

*******r bring me phone for unlock and change language but my mistake that now( i know is was my mistake )was that i first flashed instead to direct unlock first then flash ...so i first flashe LGE400fAT-00-V10a-724-31-MAR-22-2012+2 and i tick botton write boot loader and phone hangin onl logo
restar blinking then i flashe back original flashed LGE400RAT-00-v11e-SSV-RGS-AUG-09-2012+0.oct then phone get back to life SO when i try to unlock again it said

Sending loader...
Warning! BCPE check not passed!

and phone star blinking again ...at this point i find up some strange cause another custumer bring me another phone similar form rogers canada so what i did was direct unlock first the phone goes blinking then u put in emegercy mode manually and i flashed with LGE400fAT-00-V10a-724-31-MAR-22-2012+2 that has spanish language and phone star successfully then i direct unlock and phone was ok but becase i flashed first i guess that i mess up any way i only can get back life this phone with rogers firmware
so i try to unlock via code and it said phone is not personalized it so i canot put unlock code and when i put a sim card said security error i every time i try reapair security and imei phone go blibking again does anyone have any idea and help me please

--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM36
Selected model: E400f
Reading info...OK
Mode: Normal
Model ID: E400R
Firmware compiled date: Apr 02 2012
Firmware compiled time: 06:00:00
Firmware released date: Aug 9 2012
Firmware released time: 14:12:00
SW Version: E0_CA-M7225A-V11e-AUG-09-2012-XX
IMEI: 013305-00-041623-8
Bluetooth address: F0:1C:13:1E:98:F7
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM36
Selected model: E400r
Reading info...OK
Mode: Normal
Model ID: E400R
Firmware compiled date: Apr 02 2012
Firmware compiled time: 06:00:00
Firmware released date: Aug 9 2012
Firmware released time: 14:12:00
SW Version: E0_CA-M7225A-V11e-AUG-09-2012-XX
IMEI: 013305-00-041623-8
Bluetooth address: F0:1C:13:1E:98:F7
Switching to Download mode...OK
To avoid damaging your phone, please, follow these simple precautions:
Use a clean PC (without any installed drivers and software for BlackBerry phones, modem Dashboard software, Phone PC suites software).
Please, make sure the phone's battery is fully charged.
You should not run any other programs or attach new devices to your computer during this operation!
Sending loader...
Warning! BCPE check not passed!
Searching security area...OK
Reading security area...OK
Backup saved to "E400R_09-10-2013_12-50-39.SEC"
Analyzing security...
Writing security area...OK
Switching to Normal mode...Failed!

Last edited by Octopus box; 10-14-2013 at 06:17.
 
Old 10-10-2013, 06:54   #2 (permalink)
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Hello.

Please do the next:

1. Put the phone into Emergency Mode manually and re-flash the phone with firmware for LG E400 ("LGE400AT-00-V10m-EUR-XXX-SEP-17-2012+0") with phone's boot loaders.
2. Put the phone into Emergency Mode manually and make Repair Security.
3. Put the phone into Emergency Mode manually and make Repair IMEI.
4. Put the phone into Emergency Mode manually and make Unlock.
5. Make Repair NVM.
6. Post here the result.

Note, if an error occurs during of doing of any of these operations mentioned above (1-4), You need to disconnect phone's battery (this is important!), put the phone into Emergency Mode manually again and then repeat the operation.

Also, to avoid damaging your phone, please, follow these simple precautions:
Use a clean PC (without any installed drivers and software for BlackBerry phones, modem Dashboard software, Phone PC suites software).

Please, make sure the phone's battery is fully charged. You should not run any other programs or attach new devices to your computer during this operation!

P.S. Please install and use the latest Software version (http://octopusbox.com/files/softs/in...s_LG_1.3.1.exe).
 
Old 10-10-2013, 16:58   #3 (permalink)
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thanks brothe i will post results soon
 
Old 10-12-2013, 18:23   #4 (permalink)
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still not success ok i did everything u said but not luck but i notice some thing when i finished flash the mobile star ok with imei ok but afther i repair security phone star blinking again then when i try to put in emergency mode it dosent go only go in (octopus mode) I guess is the same???..any way afher repair security it look like the phone imei change because when i did reapair imei in the log u can see that imei star...change any way imei is repair ok but phone still blinking then i pu in (octopus mode ) manually again and did unlock but phone dosent star properly again and finally put manually again and i try to repair NVM but it open an explorer and ask me for a file which i dont have ..and phone still blibink i think problem the phone is afther reapir security and unlock it dosent star properly ani other idea ???? thanks in advance i already paid the phone to the custumer so please help me to fis this phone here is the log .

--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM12
Selected model: E400
Reading info...OK
Mode: Emergency
Model ID: BS/E400f/7D
Opening "DZ_LGE400AT-00-V10m-EUR-XXX-SEP-17-2012+0.oct"...OK
Checking partition...OK
Write BootLoaders: Yes
Checking BCPL status...OK
BCPL status: 1
Unlocking BCPL...OK
BCPE status: 1
Checking BCPL status...OK
BCPL status: 0
Writing QCSBL_CFG...OK
Writing QCSBL...OK
Writing OEMSBL...OK
Writing AMSS...OK
Writing EMMCBOOT...OK
Writing Boot Image...OK
Writing Recovery Image...OK
Writing Persist...OK
Writing System...OK
Finalizing...OK
Writing firmware done!
To finish the operation please power on phone and wait 3 minutes
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM12
Selected model: E400
Reading info...OK
Mode: Normal
Model ID: E400
Firmware compiled date: Nov 17 2011
Firmware compiled time: 22:00:00
Firmware released date: Sep 17 2012
Firmware released time: 17:08:29
SW Version: E0_EU-M7225A-V10m-SEP-17-2012-XX
IMEI: 013305-00-041623-8
Bluetooth address: F0:1C:13:1E:98:F7
Wi-Fi MAC address: A8:16:B2:F1:4E:93
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM12
Selected model: E400
Reading info...OK
Mode: Emergency
Model ID: BS/E400/7D
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM12
Selected model: E400
Reading info...OK
Mode: Emergency
Model ID: BS/E400/7D
To avoid damaging your phone, please, follow these simple precautions:
Use a clean PC (without any installed drivers and software for
BlackBerry phones, modem Dashboard software, Phone PC suites
software).
Please, make sure the phone's battery is fully charged.
You should not run any other programs or attach new devices to your
computer during this operation!
Sending loader...
Warning! BCPE check not passed!
Searching security area...OK
Reading security area...OK
Backup saved to "E400_12-10-2013_13-09-35.SEC"
Analyzing security...
Writing security area...OK
Switching to Normal mode...OK
Found model E400 at port COM12
Finalizing...OK
Rebooting phone...OK
Security succesfully repaired.
Rebooting phone...
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM12
Selected model: E400
Reading info...OK
Mode: Emergency
Model ID: BS/E400/7D
Fixing IMEI...
New IMEI: 013305-00-041623-8
Searching security area...OK
Reading security area...OK
Backup saved to "E400_12-10-2013_13-13-16.SEC"
Analyzing security...OK
IMEI: 358103-04-048885-0
Bluetooth address: F0:1C:13:1E:98:F7
New IMEI: 013305-00-041623-8
Writing security area...OK
Switching to Normal mode...OK
Found model E400 at port COM12
Finalizing...OK
Rebooting phone...OK
IMEI successfully fixed!
Rebooting phone...
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM12
Selected model: E400
Reading info...OK
Mode: Emergency
Model ID: BS/E400/7D
Unlocking...
Searching security area...OK
Reading security area...OK
Backup saved to "E400_12-10-2013_13-16-28.SEC"
Analyzing security...OK
IMEI: 013305-00-041623-8
Bluetooth address: F0:1C:13:1E:98:F7
Writing security area...OK
Switching to Normal mode...OK
Found model E400 at port COM12
Finalizing...
Rebooting phone...OK
Phone successfully unlocked!
Rebooting phone...
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM12
Selected model: E400
Reading info...OK
Mode: Emergency
Model ID: BS/E400/7D
Selecting output file...Canceled!
 
Old 10-13-2013, 10:16   #5 (permalink)
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After You have successfully performed Unlock and Repair IMEI operations, please re-flash the phone again with phone's boot loaders. After the phone will be powered, please make Repair NVM from Normal Mode connection.
 
Old 10-13-2013, 19:59   #6 (permalink)
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WELL DONE thanks octopus team for ur help afther i flash again and then repair NVM phone was succesfull unlock is all done now thanks octopus team here is the log






Welcome to Octoplus/Octopus Box LG Software version 1.3.2
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM36
Selected model: E400
Reading info...OK
Mode: Normal
Model ID: E400
Firmware compiled date: Nov 17 2011
Firmware compiled time: 22:00:00
Firmware released date: Sep 17 2012
Firmware released time: 17:08:29
SW Version: E0_EU-M7225A-V10m-SEP-17-2012-XX
IMEI: 013305-00-041623-8
Bluetooth address: F0:1C:13:1E:98:F7
Wi-Fi MAC address: A8:16:B2:F1:4E:93
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM36
Selected model: E400
Reading info...OK
Mode: Normal
Model ID: E400
Firmware compiled date: Nov 17 2011
Firmware compiled time: 22:00:00
Firmware released date: Sep 17 2012
Firmware released time: 17:08:29
SW Version: E0_EU-M7225A-V10m-SEP-17-2012-XX
IMEI: 013305-00-041623-8
Bluetooth address: F0:1C:13:1E:98:F7
Wi-Fi MAC address: A8:16:B2:F1:4E:93
Checking data...OK
Repairing NVM...OK
NVM succesfully repaired.
Rebooting phone...
 
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