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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 11-26-2014, 11:49   #1 (permalink)
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lg e960 baseband problem


Checking data...OK
Platform: LG Qualcomm
Selected port: COM324
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...OK
Mode: Emergency
Model ID: BS/J1A/1 (LG-E960)
SW version: LGE960AT-00-V10d-NXS-XX-FEB-16-2013-JDQ39-USER+0
Product ID: HD58S130420001225
IMEI: 356489-05-181676-2
Fixing IMEI...
New IMEI: 356489-05-181696-0
Initializing flash...OK


Reading partition...OK
Reading security area...OK
Backup saved to "E960_356489051816762_26-11-2014_02-47-18.SEC"
Analyzing security...Failed!
Invalid security area! Error code: NCASVZXCB
hear is sow imei but not sow phone howto solved
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Old 11-26-2014, 11:55   #2 (permalink)
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As You can see, Security area is damaged in your device:
Quote:
Analyzing security...Failed!
Invalid security area! Error code: NCASVZXCB
Try to do the next:
1. Write firmware "LGE960AT-00-V10e-NXS-JUL-29-2013-JWR66V-USER+0" from the Support Area.
2. Make Repair Security.
3. Make Repair IMEI.
4. Post here full Software log.
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Old 11-26-2014, 11:56   #3 (permalink)
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ok try it.....................
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Old 11-26-2014, 14:50   #4 (permalink)
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Checking data...OK
Platform: LG Qualcomm
Selected port: COM324
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...OK
Mode: Emergency
Model ID: BS/J1A/1 (LG-E960)
SW version: LGE960AT-00-V10d-NXS-XX-FEB-16-2013-JDQ39-USER+0
Product ID: HD58S130420001225
IMEI: 356489-05-181676-2
Opening "LGE960AT-00-V10e-NXS-JUL-29-2013-JWR66V-USER+0.oct"...OK
Initializing device...OK
Initializing flash...OK
Writing PrimaryGPT...OK
Reading partition...OK
Formating userdata...OK
Writing modem...OK
Writing sbl1...OK
Writing sbl2...OK
Writing sbl3...OK
Writing tz...OK
Writing boot...OK
Writing recovery...OK
Writing rpm...OK
Writing aboot...OK
Writing sbl2b...OK
Writing sbl3b...OK
Writing abootb...OK
Writing rpmb...OK
Writing tzb...OK
Writing persist...OK
Writing system...OK
Writing cache...OK
Writing BackupGPT...OK
Finalizing...OK
Writing firmware done!

i flash the version but hang logo ..
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Old 11-26-2014, 14:55   #5 (permalink)
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Make Factory data reset and try to write other firmwares.
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Old 11-27-2014, 07:39   #6 (permalink)
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Checking data...OK
Platform: LG Qualcomm
Selected port: COM324
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...OK
Mode: Emergency
Model ID: BS/J1A/1 (LG-E960)
SW version: LGE960AT-00-V10d-NXS-XX-FEB-16-2013-JDQ39-USER+0
Product ID: HD58S130420001225
IMEI: 356489-05-181676-2
Opening "LGE960AT-00-V10c-NXS-NOV-13-2012-JOP40C-USER+0.oct"...OK
Initializing device...OK
Initializing flash...OK
Writing PrimaryGPT...OK
Reading partition...OK
Formating userdata...OK
Writing modem...OK
Writing sbl1...OK
Writing sbl2...OK
Writing sbl3...OK
Writing tz...OK
Writing boot...OK
Writing recovery...OK
Writing rpm...OK
Writing aboot...OK
Writing sbl2b...OK
Writing sbl3b...OK
Writing abootb...OK
Writing rpmb...OK
Writing tzb...OK
Writing persist...OK
Writing system...OK
Writing cache...OK
Writing BackupGPT...OK
Finalizing...OK
Writing firmware done!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM47
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM324
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...OK
Mode: Emergency
Model ID: BS/J1A/1 (LG-E960)
SW version: LGE960AT-00-V10d-NXS-XX-FEB-16-2013-JDQ39-USER+0
Product ID: HD58S130420001225
IMEI: 356489-05-181676-2
This operation is not supported in emergency mode!
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM324
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...OK
Mode: Emergency
Model ID: BS/J1A/1 (LG-E960)
SW version: LGE960AT-00-V10d-NXS-XX-FEB-16-2013-JDQ39-USER+0
Product ID: HD58S130420001225
IMEI: 356489-05-181676-2
Clearing security area...
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "E960_356489051816762_26-11-2014_22-32-06.SEC"
Writing security area...OK
Rebooting phone...
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM47
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Port busyFailed!
Could not detect mode!
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM324
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...OK
Mode: Emergency
Model ID: BS/J1A/1 (LG-E960)
SW version: LGE960AT-00-V10d-NXS-XX-FEB-16-2013-JDQ39-USER+0
Product ID: HD58S130420001225
IMEI: 356489-05-181676-2
Factory reset...
Initializing flash...OK
Formating userdata...OK
Finalizing...OK
Factory reset done!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM324
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...OK
Mode: Emergency
Model ID: BS/J1A/1 (LG-E960)
SW version: LGE960AT-00-V10d-NXS-XX-FEB-16-2013-JDQ39-USER+0
Product ID: HD58S130420001225
IMEI: 356489-05-181676-2
Repairing security...
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "E960_356489051816762_26-11-2014_22-37-05.SEC"
Writing security area...OK
Rebooting phone...

same problem
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Old 11-27-2014, 08:23   #7 (permalink)
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Try to write/update firmware by using Software from the package "Nexus 5 Root Software.rar" from the folder "0:/LG/FOR UNLOCK AND REPAIR/" on the Support Area.

Also, this can be HW issue.
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