LG E960 missing camera - GSM-Forum

Geckodog · 08-18-2015, 14:04

I've got an LG E960 here with the camera app missing. The camera app shows up on the lock screen for swiping to the left to open the app, but it comes up saying, "Unfortunately, Camera has stopped."

The camera app does show in the app list as Camera Version 2.4.018(1836172-30)

Any ideas how to get this camera back up and running?

Phone is running on Android version 5.1.1

Thx,
Cb

Octopus box · 08-18-2015, 14:23

Hello.

Try to make Factory Reset. Try to reflash the phone.

Geckodog · 08-18-2015, 14:46

I should have mentioned that a factory reset didn't fix anything.

I did download the firmware from Octoplus support area. LGE960AT-00-V10|e-NXS-DEC-17-2013-KOT49H-USER+0.oct
I am pretty sure that I tried writing the firmware but had an issue with it. Can't remember what happened with it, that was last week and have done many phones since. Gonna try the firmware again today, but need to charge phone first. I will report back when phone is charged.

Geckodog · 08-18-2015, 18:12

OK I managed to write the firmware. The camera app still isn't showing but when I try to open it from the lock screen I am getting a slightly different error. Now it just says "Camera Error Can't connect to the camera"

Octopus box · 08-19-2015, 11:24

If after writing of a firmware and making a Factory Reset problem still remains, then, most likely your device has HW problem.

Bodek · 07-21-2017, 22:42

I have the same H900. HW problem.

08-18-2015, 14:04	#1 (permalink)
Geckodog Freak Poster Join Date: Mar 2015 Posts: 113 Member: 2364437 Status: Offline Thanks Meter: 4	LG E960 missing camera I've got an LG E960 here with the camera app missing. The camera app shows up on the lock screen for swiping to the left to open the app, but it comes up saying, "Unfortunately, Camera has stopped." The camera app does show in the app list as Camera Version 2.4.018(1836172-30) Any ideas how to get this camera back up and running? Phone is running on Android version 5.1.1 Thx, Cb

08-18-2015, 14:23	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,813 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Hello. Try to make Factory Reset. Try to reflash the phone.

08-18-2015, 14:46	#3 (permalink)
Geckodog Freak Poster Join Date: Mar 2015 Posts: 113 Member: 2364437 Status: Offline Thanks Meter: 4	I should have mentioned that a factory reset didn't fix anything. I did download the firmware from Octoplus support area. LGE960AT-00-V10\|e-NXS-DEC-17-2013-KOT49H-USER+0.oct I am pretty sure that I tried writing the firmware but had an issue with it. Can't remember what happened with it, that was last week and have done many phones since. Gonna try the firmware again today, but need to charge phone first. I will report back when phone is charged.

08-18-2015, 18:12	#4 (permalink)
Geckodog Freak Poster Join Date: Mar 2015 Posts: 113 Member: 2364437 Status: Offline Thanks Meter: 4	OK I managed to write the firmware. The camera app still isn't showing but when I try to open it from the lock screen I am getting a slightly different error. Now it just says "Camera Error Can't connect to the camera"

08-19-2015, 11:24	#5 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,813 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	If after writing of a firmware and making a Factory Reset problem still remains, then, most likely your device has HW problem.

07-21-2017, 22:42	#6 (permalink)
Bodek Major Poster Join Date: Feb 2002 Location: POLAND Posts: 40 Member: 9571 Status: Offline Thanks Meter: 7	I have the same H900. HW problem.