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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 05-13-2015, 05:18   #1 (permalink)
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LG-E960 Pattern unlock


Hello! My phone is locked with pattern passcode. I need to unlock it, but in the instruction wrote I need go to menu and turn on USB debugging, but how I can do it with locked phone? Please, help.
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Old 05-13-2015, 06:43   #2 (permalink)
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put in fastboot mode connect pc install driver adb
type in commad line...fastboot oem unlock ..it will erase and do relock again ...
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Old 05-13-2015, 09:09   #3 (permalink)
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Hello.

Unfortunately, "Reset Screen Lock" operation requires "USB Debugging" option to be enabled.
If option is not enabled, You can remove Pattern Lock via Hard Reset:
1. Turn OFF the phone.
2. Press and hold "Vol-" + "Power" buttons.
3. In recovery menu press Volume down twice.
4. Press power. You will see a red exclamation mark.
5. Press power + Volume UP.
6. Use the Volume keys to scroll to Wipe Data/Factory Reset and press Power to select it.
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Old 05-14-2015, 00:30   #4 (permalink)
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I need to save photos from this phone. Can I reset screen lock without erase the data? Thank you.
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Old 05-14-2015, 08:57   #5 (permalink)
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Please check your PM, we have sent You test Software version. Put the phone into Emergency Mode manually and try to perform "Reset Screen Lock" operation. Post here results and full Software log of the operation.
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Old 05-18-2015, 08:21   #6 (permalink)
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How can I put into Emergency Mode? Thank you
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Old 05-18-2015, 13:36   #7 (permalink)
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To witch E960 phone into Emergency mode, disconnect cable, power OFF phone, press and hold "Vol-" + "Vol+" buttons and connect cable.
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Old 05-19-2015, 04:58   #8 (permalink)
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Platform: LG Qualcomm
Selected port: COM46
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...
Model ID:
Incompatible model ID!
Please, select correct model!Failed!
Could not detect mode!
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Old 05-19-2015, 10:57   #9 (permalink)
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Please check your PM, we've sent You test Software version. Try to perform "Reset Screen Lock" operation with test Software and post here results.
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Old 05-19-2015, 10:58   #10 (permalink)
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put in fastboot mode connect pc install driver adb
type in commad line...fastboot oem unlock ..it will erase and do relock again ...
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Old 05-21-2015, 06:36   #11 (permalink)
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I'd done it. Unfortunately my phone is turning off after Google logo now. I dont know why. Most probably system issue, because of it's working in recovery mode.

Platform: LG Qualcomm
Selected port: COM43
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...
Model ID:
IMEI:
Android version:
Battery level: 0%
Mode: Emergency
Model ID: BS/J1A/1 (LG-E960)
SW version: LGE960AT-00-V10c-NXS-XX-NOV-13-2012-JOP40C-USER+0
Product ID: SM02S130205000448
IMEI:
This process can take about 15 minutes. Please, wait...
Initializing flash...OK
Reading partition...OK
Resetting Screen Lock...
Resetting screen lock successfully completed!
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Old 05-21-2015, 09:42   #12 (permalink)
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Try to re-flash the phone. No other solution.
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Old 05-22-2015, 16:18   #13 (permalink)
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can u enter in fastboot mode...
connect to pc install driver cmd type fastboot oem unlock ...it sxhould erasing..after done do to relock bootloader ...hope u can..
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