Lg f6 d500 no service after imei repair [Solved] - GSM-Forum

ElBerryKM13 · 01-14-2014, 21:57

Tried to repair nvm too and still no service. When you pull down the screen it says "Service disable" instead of Tmobile.

Tried to use a different imei and all imeis no service.

--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM40
Selected model: D500
Reading info...OK
Mode: Normal
Model ID: D500Z00
Firmware compiled date: Nov 5 2013
Firmware compiled time: 09:37:06
Firmware released date: Nov 5 2013
Firmware released time: 09:37:06
SW Version: D500Z00
IMEI: 013658-00-******-4
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM40
Selected model: D500
Reading info...OK
Mode: Normal
Model ID: D500Z00
Firmware compiled date: Nov 5 2013
Firmware compiled time: 09:37:06
Firmware released date: Nov 5 2013
Firmware released time: 09:37:06
SW Version: D500Z00
IMEI: 013658-00-******-4
Fixing IMEI...
New IMEI: 013658-00-******-3
Initializing ADB...OK
Waiting for phone...OK
Checking root access...
Device is already rooted.
Reading NVM...OK
Backup saved to "D500_01365800******4_14-01-2014_13-39-03.NVM"
Reading partition...OK
Reading security area...OK
Backup saved to "D500_01365800******4_14-01-2014_13-45-47.SEC"
Analyzing security...OK
Rebooting phone...
Found model D500Z00 at port COM40
Checking data...OK
Repairing NVM...OK
NVM succesfully repaired.
IMEI successfully fixed!
Please, reboot the phone manually.

Octopus box · 01-14-2014, 22:02

Hello.
Please try to write back into your phone first NVM backup (""D500_01365800******4_14-01-2014_13-39-03.NVM""). Also please upload somewhere this NVM backup and first Security backup ("D500_01365800******4_14-01-2014_13-45-47.SEC") and post here links, we will research where can be the problem with your device.

ElBerryKM13 · 01-14-2014, 23:22

here both files uploaded:
new imei no service.rar

Octopus box · 01-15-2014, 09:39

Please try to write back into your phone first NVM backup (""D500_01365800******4_14-01-2014_13-39-03.NVM""), insert SIM card, wait 3-5 minutes and check, whether network is active. Also try to search and select network manually.

WackyJoe · 01-16-2014, 06:41

Quote:

Originally Posted by ElBerryKM13

Tried to repair nvm too and still no service. When you pull down the screen it says "Service disable" instead of Tmobile.

Tried to use a different imei and all imeis no service.

--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM40
Selected model: D500
Reading info...OK
Mode: Normal
Model ID: D500Z00
Firmware compiled date: Nov 5 2013
Firmware compiled time: 09:37:06
Firmware released date: Nov 5 2013
Firmware released time: 09:37:06
SW Version: D500Z00
IMEI: 013658-00-******-4
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM40
Selected model: D500
Reading info...OK
Mode: Normal
Model ID: D500Z00
Firmware compiled date: Nov 5 2013
Firmware compiled time: 09:37:06
Firmware released date: Nov 5 2013
Firmware released time: 09:37:06
SW Version: D500Z00
IMEI: 013658-00-******-4
Fixing IMEI...
New IMEI: 013658-00-******-3
Initializing ADB...OK
Waiting for phone...OK
Checking root access...
Device is already rooted.
Reading NVM...OK
Backup saved to "D500_01365800******4_14-01-2014_13-39-03.NVM"
Reading partition...OK
Reading security area...OK
Backup saved to "D500_01365800******4_14-01-2014_13-45-47.SEC"
Analyzing security...OK
Rebooting phone...
Found model D500Z00 at port COM40
Checking data...OK
Repairing NVM...OK
NVM succesfully repaired.
IMEI successfully fixed!
Please, reboot the phone manually.

Did you find solution for this?

I have the same exact problem...

ElBerryKM13 · 01-16-2014, 06:47

Quote:

Originally Posted by Octopus box

Please try to write back into your phone first NVM backup (""D500_01365800******4_14-01-2014_13-39-03.NVM""), insert SIM card, wait 3-5 minutes and check, whether network is active. Also try to search and select network manually.

Same problem no network

WackyJoe · 01-16-2014, 06:55

Quote:

Originally Posted by Octopus box

Please try to write back into your phone first NVM backup (""D500_01365800******4_14-01-2014_13-39-03.NVM""), insert SIM card, wait 3-5 minutes and check, whether network is active. Also try to search and select network manually.

This does not work...

Octopus box · 01-16-2014, 08:03

We research the poroblem.

Octopus box · 01-16-2014, 09:50

@ ElBerryKM13 and @ WackyJoe

Please perform "Repair IMEI" once again and then make Factory data reset. Write the result here whether the network is active.

WackyJoe · 01-16-2014, 15:18

Quote:

Originally Posted by Octopus box

@ ElBerryKM13 and @ WackyJoe

Please perform "Repair IMEI" once again and then make Factory data reset. Write the result here whether the network is active.

I repaired one more time and did the factory data reset.
Same thing.

Also, when I do *#*#4636#*#* and go into Phone Information, it shows that the RADIO is OFF.

GSM Service: Radio off

I try to press TURN ON RADIO, but it does nothing.

When I try to Manually Search Networks, it says "Searching" for less than a second, then says: "Error while searching for networks."

If I select automatic, it says: "Automatic registration..." but never picks up signal and says it could not find network because inside the *#*#4636#*#* the radio is off.

ElBerryKM13 · 01-16-2014, 16:50

Quote:

Originally Posted by WackyJoe

I repaired one more time and did the factory data reset.
Same thing.

Also, when I do *#*#4636#*#* and go into Phone Information, it shows that the RADIO is OFF.

GSM Service: Radio off

I try to press TURN ON RADIO, but it does nothing.

When I try to Manually Search Networks, it says "Searching" for less than a second, then says: "Error while searching for networks."

If I select automatic, it says: "Automatic registration..." but never picks up signal and says it could not find network because inside the *#*#4636#*#* the radio is off.

yeah hard reset after doing imei repair still no service.

It says radio off on the info menu. Also turning it on does nothing. When you pull down the screen it still says "Service disabled" and normally when the imei is bad it says "No service"

WackyJoe · 01-16-2014, 16:56

Quote:

Originally Posted by ElBerryKM13

yeah hard reset after doing imei repair still no service.

It says radio off on the info menu. Also turning it on does nothing. When you pull down the screen it still says "Service disabled" and normally when the imei is bad it says "No service"

Yes, I also confirm that it says: "Service disabled" where the Carrier name should be...

I hope these guys can solve this, I thought this to be a fast and easy job...bleh

Octopus box · 01-16-2014, 17:46

We research the problem. As soon as we will have the result, we will write You.

WackyJoe · 01-19-2014, 17:20

I did NOT want to try it, but what else was I to do, wait for someone else?

If it was 100% proven, then I would not have been reluctant...

So I tried to do the MS659 (F3) and the EXACT SAME problems as we are seeing in the D500.

1) No network
2) Inside *#*#45636#*#* > Phone Information > You cannot turn on radio
3) MANUAL Search cannot be clicked, it can be but it "Searching" for split second and goes away...select AUTOMATICALLY fails to find anything, if radio is OFF, it will never find anything.
4) Use only 2g networks does not work
5) Data enabled is CHECKED, but GREYED out and cannot select...data roaming can be checked, though it will not help of course.
6) NETWORK MODE cannot be changed in this model...I think it could in the D500, but it was very difficult, you had to click many times.
7) Typing in APN for either models force you to choose MCC and MNC, when it should not...unless these particular models you must?

Please look into these 2 models, thank you.

(Logs sent via SKYPE...I cannot post files/pics in this forum, strange)

Octopus box · 01-21-2014, 12:39

We have researched backups from your device and have no found any problems with network - it is active. Try to re-flash your device with the firmware from the Support Area and check whether network is available (active), maybe, there is branded firmware in your device...

01-14-2014, 21:57	#1 (permalink)
ElBerryKM13 Freak Poster Join Date: Oct 2010 Posts: 409 Member: 1414809 Status: Offline Thanks Meter: 155	Lg f6 d500 no service after imei repair [Solved] Tried to repair nvm too and still no service. When you pull down the screen it says "Service disable" instead of Tmobile. Tried to use a different imei and all imeis no service. -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM40 Selected model: D500 Reading info...OK Mode: Normal Model ID: D500Z00 Firmware compiled date: Nov 5 2013 Firmware compiled time: 09:37:06 Firmware released date: Nov 5 2013 Firmware released time: 09:37:06 SW Version: D500Z00 IMEI: 013658-00-****-4 -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM40 Selected model: D500 Reading info...OK Mode: Normal Model ID: D500Z00 Firmware compiled date: Nov 5 2013 Firmware compiled time: 09:37:06 Firmware released date: Nov 5 2013 Firmware released time: 09:37:06 SW Version: D500Z00 IMEI: 013658-00-**-4 Fixing IMEI... New IMEI: 013658-00-**-3 Initializing ADB...OK Waiting for phone...OK Checking root access... Device is already rooted. Reading NVM...OK Backup saved to "D500_01365800**4_14-01-2014_13-39-03.NVM" Reading partition...OK Reading security area...OK Backup saved to "D500_01365800***4_14-01-2014_13-45-47.SEC" Analyzing security...OK Rebooting phone... Found model D500Z00 at port COM40 Checking data...OK Repairing NVM...OK NVM succesfully repaired. IMEI successfully fixed! Please, reboot the phone manually. Last edited by Octopus box; 01-23-2014 at 09:34.*

01-19-2014, 17:20	#14 (permalink)
WackyJoe Insane Poster Join Date: Mar 2013 Location: U.S.A. Posts: 93 Member: 1893099 Status: Offline Thanks Meter: 10	LG-MS659 F3....also the same problem as the F6 D500. I did NOT want to try it, but what else was I to do, wait for someone else? If it was 100% proven, then I would not have been reluctant... So I tried to do the MS659 (F3) and the EXACT SAME problems as we are seeing in the D500. 1) No network 2) Inside ##45636## > Phone Information > You cannot turn on radio 3) MANUAL Search cannot be clicked, it can be but it "Searching" for split second and goes away...select AUTOMATICALLY fails to find anything, if radio is OFF, it will never find anything. 4) Use only 2g networks does not work 5) Data enabled is CHECKED, but GREYED out and cannot select...data roaming can be checked, though it will not help of course. 6) NETWORK MODE cannot be changed in this model...I think it could in the D500, but it was very difficult, you had to click many times. 7) Typing in APN for either models force you to choose MCC and MNC, when it should not...unless these particular models you must? Please look into these 2 models, thank you. (Logs sent via SKYPE...I cannot post files/pics in this forum, strange) Last edited by WackyJoe; 01-19-2014 at 17:28.

01-14-2014, 22:02	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Hello. Please try to write back into your phone first NVM backup (""D500_01365800****4_14-01-2014_13-39-03.NVM""). Also please upload somewhere this NVM backup and first Security backup ("D500_01365800****4_14-01-2014_13-45-47.SEC") and post here links, we will research where can be the problem with your device.

01-14-2014, 23:22	#3 (permalink)
ElBerryKM13 Freak Poster Join Date: Oct 2010 Posts: 409 Member: 1414809 Status: Offline Thanks Meter: 155	here both files uploaded: new imei no service.rar

01-15-2014, 09:39	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Please try to write back into your phone first NVM backup (""D500_01365800******4_14-01-2014_13-39-03.NVM""), insert SIM card, wait 3-5 minutes and check, whether network is active. Also try to search and select network manually.

01-16-2014, 08:03	#8 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	We research the poroblem.

01-16-2014, 09:50	#9 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	@ ElBerryKM13 and @ WackyJoe Please perform "Repair IMEI" once again and then make Factory data reset. Write the result here whether the network is active.

01-16-2014, 17:46	#13 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	We research the problem. As soon as we will have the result, we will write You.

01-21-2014, 12:39	#15 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	We have researched backups from your device and have no found any problems with network - it is active. Try to re-flash your device with the firmware from the Support Area and check whether network is available (active), maybe, there is branded firmware in your device...