LG G2 D800 unlock problem [Solved] - GSM-Forum

hyratech · 12-16-2014, 17:17

hello,

I had 2 LG D800, both wont' unlock with the tool.

first one completes, but not signal after.. had to restore the backup

another one failed at Writing NV_Numbered Items...Failed!

I'm trying to post the log, but the forum not allowing me. says i need 10 post

Octopus box · 12-16-2014, 17:29

Hello.

Please do the next:
1. Write security backups that were created during "Unlock" operations back into the phones.
2. Enable "Skip Read/Write QCN during the Unlock operation" option.
3. Repeat "Unlock" operation.

Post here, or send us in PM full Software log of performed operations.

hyratech · 12-16-2014, 17:32

Hey,

I got it working! this is what i did.

1. Clicked on Unlock.. FAILED
2. Restore Security Backup
3. Unlock with. "Skip Read/Write QCN during the unlock operation"

still no service/serching;

4. Write QCN file. write IMEI from the file.

5. Reboot.. and it's working now!

THANK YOU!

hyratech · 12-16-2014, 17:33

Correction:

after i reboot, it went to serching again.

hyratech · 12-16-2014, 17:35

Welcome to Octoplus/Octopus Box LG Software version 1.7.8
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM232
Selected model: D800
Reading info...OK
Mode: Normal
Model ID: D800
Firmware compiled date: Jan 03 2014
Firmware compiled time: 14:00:00
Firmware released date: Feb 2 2014
Firmware released time: 12:03:22
SW Version: M8974A-AAAANAZM-1.0.190082
IMEI: 013695-00-280157-1
SPC: 000000
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM4
Selected model: D800
Reading info...Failed!
Port busy
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM4
Selected model: D800
Reading info...Failed!
Port busy
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM4
Selected model: D800
Reading info...Failed!
Port busy
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM4
Selected model: D800
Reading info...Failed!
Port busy
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM4
Selected model: D800
Reading info...Failed!
Port busy
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM232
Selected model: D800
Reading info...OK
Mode: Normal
Model ID: D800
Firmware compiled date: Jan 03 2014
Firmware compiled time: 14:00:00
Firmware released date: Feb 2 2014
Firmware released time: 12:03:22
SW Version: M8974A-AAAANAZM-1.0.190082
IMEI: 013695-00-280157-1
SPC: 000000
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM232
Selected model: D800
Reading info...OK
Mode: Normal
Model ID: D800
Firmware compiled date: Jan 03 2014
Firmware compiled time: 14:00:00
Firmware released date: Feb 2 2014
Firmware released time: 12:03:22
SW Version: M8974A-AAAANAZM-1.0.190082
IMEI: 013695-00-280157-1
SPC: 000000
Unlocking...
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "D800_013695002801571_16-12-2014_10-55-45.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "D800_013695002801571_16-12-2014_11-06-41.SEC"
Writing security area...OK
Switching to Normal mode...
Found model D800 at port COM232
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...Failed!
Error code: ZXLCALSZXD
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM232
Selected model: D800
Reading info...OK
Mode: Normal
Model ID: D800
Firmware compiled date: Jan 03 2014
Firmware compiled time: 14:00:00
Firmware released date: Feb 2 2014
Firmware released time: 12:03:22
SW Version: M8974A-AAAANAZM-1.0.190082
SPC: 000000
Opening "D800_013695002801571_16-12-2014_11-06-41.SEC"...
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "D800_Bad_16-12-2014_11-08-55.SEC"
Writing security area...OK
Switching to Normal mode...
Found model D800 at port COM232
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM232
Selected model: D800
Reading info...OK
Mode: Normal
Model ID: D800
Firmware compiled date: Jan 03 2014
Firmware compiled time: 14:00:00
Firmware released date: Feb 2 2014
Firmware released time: 12:03:22
SW Version: M8974A-AAAANAZM-1.0.190082
IMEI: 013695-00-280157-1
SPC: 000000
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM232
Selected model: D800
Reading info...OK
Mode: Normal
Model ID: D800
Firmware compiled date: Jan 03 2014
Firmware compiled time: 14:00:00
Firmware released date: Feb 2 2014
Firmware released time: 12:03:22
SW Version: M8974A-AAAANAZM-1.0.190082
IMEI: 013695-00-280157-1
SPC: 000000
Unlocking...
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM232
Selected model: D800
Reading info...OK
Mode: Normal
Model ID: D800
Firmware compiled date: Jan 03 2014
Firmware compiled time: 14:00:00
Firmware released date: Feb 2 2014
Firmware released time: 12:03:22
SW Version: M8974A-AAAANAZM-1.0.190082
IMEI: 013695-00-280157-1
SPC: 000000
Selecting input file...Canceled!
Do You want to write IMEI from QCN file
or to leave current IMEI?
Canceled!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM232
Selected model: D800
Reading info...OK
Mode: Normal
Model ID: D800
Firmware compiled date: Jan 03 2014
Firmware compiled time: 14:00:00
Firmware released date: Feb 2 2014
Firmware released time: 12:03:22
SW Version: M8974A-AAAANAZM-1.0.190082
IMEI: 013695-00-280157-1
SPC: 000000
Unlocking...
Skip Read/Write QCN
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "D800_013695002801571_16-12-2014_11-23-50.SEC"
Writing security area...OK
Switching to Normal mode...
Found model D800 at port COM232
Phone successfully unlocked!
To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons).
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM232
Selected model: D800
Reading info...OK
Mode: Normal
Model ID: D800
Firmware compiled date: Jan 03 2014
Firmware compiled time: 14:00:00
Firmware released date: Feb 2 2014
Firmware released time: 12:03:22
SW Version: M8974A-AAAANAZM-1.0.190082
IMEI: 013695-00-280157-1
SPC: 000000
Selecting input file...OK
Source file: "D800_013695002801571_16-12-2014_10-55-45.qcn"
Do You want to write IMEI from QCN file
or to leave current IMEI?
Write IMEI from QCN file!
Send SPC...OK
Writing QCN...
Writing EFS...OK
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing Provisioning Items...OK
Writing QCN done!

Octopus box · 12-16-2014, 17:50

Please repeat steps 1-3 again and then perform Factory Reset. Check network and post results.

hyratech · 12-16-2014, 18:01

Did it again.. it still failed at the QCN writing.
had to do it in a separate step..

factory reset phone, and it seems to be working now.

12-16-2014, 17:17	#1 (permalink)
hyratech Freak Poster Join Date: Aug 2009 Location: NYC Posts: 353 Member: 1105429 Status: Offline Thanks Meter: 118	LG G2 D800 unlock problem [Solved] hello, I had 2 LG D800, both wont' unlock with the tool. first one completes, but not signal after.. had to restore the backup another one failed at Writing NV_Numbered Items...Failed! I'm trying to post the log, but the forum not allowing me. says i need 10 post Last edited by Octopus box; 12-17-2014 at 07:33.

12-16-2014, 17:29	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,813 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Hello. Please do the next: 1. Write security backups that were created during "Unlock" operations back into the phones. 2. Enable "Skip Read/Write QCN during the Unlock operation" option. 3. Repeat "Unlock" operation. Post here, or send us in PM full Software log of performed operations.

12-16-2014, 17:32	#3 (permalink)
hyratech Freak Poster Join Date: Aug 2009 Location: NYC Posts: 353 Member: 1105429 Status: Offline Thanks Meter: 118	Hey, I got it working! this is what i did. 1. Clicked on Unlock.. FAILED 2. Restore Security Backup 3. Unlock with. "Skip Read/Write QCN during the unlock operation" still no service/serching; 4. Write QCN file. write IMEI from the file. 5. Reboot.. and it's working now! THANK YOU!

12-16-2014, 17:33	#4 (permalink)
hyratech Freak Poster Join Date: Aug 2009 Location: NYC Posts: 353 Member: 1105429 Status: Offline Thanks Meter: 118	Correction: after i reboot, it went to serching again.

12-16-2014, 17:35	#5 (permalink)
hyratech Freak Poster Join Date: Aug 2009 Location: NYC Posts: 353 Member: 1105429 Status: Offline Thanks Meter: 118	Welcome to Octoplus/Octopus Box LG Software version 1.7.8 -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM232 Selected model: D800 Reading info...OK Mode: Normal Model ID: D800 Firmware compiled date: Jan 03 2014 Firmware compiled time: 14:00:00 Firmware released date: Feb 2 2014 Firmware released time: 12:03:22 SW Version: M8974A-AAAANAZM-1.0.190082 IMEI: 013695-00-280157-1 SPC: 000000 -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM4 Selected model: D800 Reading info...Failed! Port busy -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM4 Selected model: D800 Reading info...Failed! Port busy -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM4 Selected model: D800 Reading info...Failed! Port busy -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM4 Selected model: D800 Reading info...Failed! Port busy -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM4 Selected model: D800 Reading info...Failed! Port busy -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM232 Selected model: D800 Reading info...OK Mode: Normal Model ID: D800 Firmware compiled date: Jan 03 2014 Firmware compiled time: 14:00:00 Firmware released date: Feb 2 2014 Firmware released time: 12:03:22 SW Version: M8974A-AAAANAZM-1.0.190082 IMEI: 013695-00-280157-1 SPC: 000000 -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM232 Selected model: D800 Reading info...OK Mode: Normal Model ID: D800 Firmware compiled date: Jan 03 2014 Firmware compiled time: 14:00:00 Firmware released date: Feb 2 2014 Firmware released time: 12:03:22 SW Version: M8974A-AAAANAZM-1.0.190082 IMEI: 013695-00-280157-1 SPC: 000000 Unlocking... Reading QCN... Send SPC...OK Reading Mobile Property...OK Reading Feature Mask...OK Reading Roaming List 0...OK Reading NV_Numbered Items...OK Reading NV_Numbered SIM1 Items...OK Reading NV_Numbered SIM2 Items...OK Reading NV Items...OK Reading EFS...OK Reading Provisioning Items...OK Reading QCN done! Backup saved to "D800_013695002801571_16-12-2014_10-55-45.qcn" Switching to Download mode...OK Initializing flash...OK Reading partition...OK Reading security area...OK Backup saved to "D800_013695002801571_16-12-2014_11-06-41.SEC" Writing security area...OK Switching to Normal mode... Found model D800 at port COM232 Send SPC...OK Writing QCN... Writing NV_Numbered Items...Failed! Error code: ZXLCALSZXD -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM232 Selected model: D800 Reading info...OK Mode: Normal Model ID: D800 Firmware compiled date: Jan 03 2014 Firmware compiled time: 14:00:00 Firmware released date: Feb 2 2014 Firmware released time: 12:03:22 SW Version: M8974A-AAAANAZM-1.0.190082 SPC: 000000 Opening "D800_013695002801571_16-12-2014_11-06-41.SEC"... Switching to Download mode...OK Initializing flash...OK Reading partition...OK Reading security area...OK Backup saved to "D800_Bad_16-12-2014_11-08-55.SEC" Writing security area...OK Switching to Normal mode... Found model D800 at port COM232 -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM232 Selected model: D800 Reading info...OK Mode: Normal Model ID: D800 Firmware compiled date: Jan 03 2014 Firmware compiled time: 14:00:00 Firmware released date: Feb 2 2014 Firmware released time: 12:03:22 SW Version: M8974A-AAAANAZM-1.0.190082 IMEI: 013695-00-280157-1 SPC: 000000 -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM232 Selected model: D800 Reading info...OK Mode: Normal Model ID: D800 Firmware compiled date: Jan 03 2014 Firmware compiled time: 14:00:00 Firmware released date: Feb 2 2014 Firmware released time: 12:03:22 SW Version: M8974A-AAAANAZM-1.0.190082 IMEI: 013695-00-280157-1 SPC: 000000 Unlocking... Reading QCN... Send SPC...OK Reading Mobile Property...OK Reading Feature Mask...OK Reading Roaming List 0...OK Reading NV_Numbered Items...OK Reading NV_Numbered SIM1 Items...OK Reading NV_Numbered SIM2 Items...OK Reading NV Items... -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM232 Selected model: D800 Reading info...OK Mode: Normal Model ID: D800 Firmware compiled date: Jan 03 2014 Firmware compiled time: 14:00:00 Firmware released date: Feb 2 2014 Firmware released time: 12:03:22 SW Version: M8974A-AAAANAZM-1.0.190082 IMEI: 013695-00-280157-1 SPC: 000000 Selecting input file...Canceled! Do You want to write IMEI from QCN file or to leave current IMEI? Canceled! -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM232 Selected model: D800 Reading info...OK Mode: Normal Model ID: D800 Firmware compiled date: Jan 03 2014 Firmware compiled time: 14:00:00 Firmware released date: Feb 2 2014 Firmware released time: 12:03:22 SW Version: M8974A-AAAANAZM-1.0.190082 IMEI: 013695-00-280157-1 SPC: 000000 Unlocking... Skip Read/Write QCN Switching to Download mode...OK Initializing flash...OK Reading partition...OK Reading security area...OK Backup saved to "D800_013695002801571_16-12-2014_11-23-50.SEC" Writing security area...OK Switching to Normal mode... Found model D800 at port COM232 Phone successfully unlocked! To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons). -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM232 Selected model: D800 Reading info...OK Mode: Normal Model ID: D800 Firmware compiled date: Jan 03 2014 Firmware compiled time: 14:00:00 Firmware released date: Feb 2 2014 Firmware released time: 12:03:22 SW Version: M8974A-AAAANAZM-1.0.190082 IMEI: 013695-00-280157-1 SPC: 000000 Selecting input file...OK Source file: "D800_013695002801571_16-12-2014_10-55-45.qcn" Do You want to write IMEI from QCN file or to leave current IMEI? Write IMEI from QCN file! Send SPC...OK Writing QCN... Writing EFS...OK Writing NV_Numbered Items...OK Writing NV_Numbered SIM1 Items...OK Writing NV_Numbered SIM2 Items...OK Writing Provisioning Items...OK Writing QCN done!

12-16-2014, 17:50	#6 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,813 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Please repeat steps 1-3 again and then perform Factory Reset. Check network and post results.

12-16-2014, 18:01	#7 (permalink)
hyratech Freak Poster Join Date: Aug 2009 Location: NYC Posts: 353 Member: 1105429 Status: Offline Thanks Meter: 118	Did it again.. it still failed at the QCN writing. had to do it in a separate step.. factory reset phone, and it seems to be working now.