Lg g2 d801 help please [Solved] - GSM-Forum

Pizzero · 10-23-2014, 01:13

i have a Lg G2 D801 after i repair the imei whit a valid imei and i trying to make a call pop up a message " Call ended"

How can i fix that on 4.4.2 kitkat

Octopus box · 10-23-2014, 06:33

What was the IMEI in the device before? Why You have tried to make Repair IMEI?

Post here full Software log with the Repair IMEI procedure.

Pizzero · 10-23-2014, 13:58

the imei before repair is 013703001762305

Octopus box · 10-23-2014, 13:59

Post here full Software log with the Repair IMEI procedure.

Pizzero · 10-23-2014, 15:26

Welcome to Octoplus/Octopus Box LG Software version 1.7.2
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM17
Selected model: D801
Reading info...OK
Mode: Normal
Model ID: D801
Firmware compiled date: Jan 12 2014
Firmware compiled time: 00:00:00
Firmware released date: Jun 2 2014
Firmware released time: 23:54:00
SW Version: M8974A-AAAANAZM-1.0.190084
SPC: 000000
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM17
Selected model: D801
Reading info...OK
Mode: Normal
Model ID: D801
Firmware compiled date: Jan 12 2014
Firmware compiled time: 00:00:00
Firmware released date: Jun 2 2014
Firmware released time: 23:54:00
SW Version: M8974A-AAAANAZM-1.0.190084
SPC: 000000
Fixing IMEI...
New IMEI: 356706-05-109361-7
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "D801_Bad_23-10-2014_08-03-39.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "D801_Bad_23-10-2014_08-17-40.SEC"
Writing security area...OK
Switching to Normal mode...
Found model D801 at port COM17
Send SPC...OK
Writing QCN...
Writing EFS...OK
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing Provisioning Items...OK
Writing QCN done!
IMEI successfully fixed!
To complete the operation, please make Factory Reset (Go to "Settings" ->
"General" -> "Backup & reset" -> "Factory data reset", press "Reset
phone" and "Erase everything" buttons).

Octopus box · 10-23-2014, 15:35

As You can see from your Software log, phone's IMEI was damaged at the beginning, before You have performed the Repair IMEI operation:

Quote:

Backup saved to "D801_Bad_23-10-2014_08-03-39.qcn"

This can be the problem. At first, try to write this QCN file (https://mega.co.nz/#!GxozgZJJ!wnjZKy...uuf885DWQR5zOc), check IMEI and network. If this will not help, try to make Reset Security and post here the result.

Pizzero · 10-23-2014, 17:09

i Reset the security and the write up the original QCN right after that i fix the imei and it works thanks . log below

Welcome to Octoplus/Octopus Box LG Software version 1.7.2
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM17
Selected model: D801
Reading info...Failed!
Port busy
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM17
Selected model: D801
Reading info...OK
Mode: Normal
Model ID: D801
Firmware compiled date: Jan 12 2014
Firmware compiled time: 00:00:00
Firmware released date: Jun 2 2014
Firmware released time: 23:54:00
SW Version: M8974A-AAAANAZM-1.0.190084
SPC: 000000
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM17
Selected model: D801
Reading info...OK
Mode: Normal
Model ID: D801
Firmware compiled date: Jan 12 2014
Firmware compiled time: 00:00:00
Firmware released date: Jun 2 2014
Firmware released time: 23:54:00
SW Version: M8974A-AAAANAZM-1.0.190084
SPC: 000000
Selecting input file...OK
Sorce file: "D801_013703001762305_22-10-2014_16-59-26.qcn"
Send SPC...OK
Writing QCN...
Writing EFS...OK
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing Provisioning Items...OK
Writing QCN done!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM17
Selected model: D801
Reading info...OK
Mode: Normal
Model ID: D801
Firmware compiled date: Jan 12 2014
Firmware compiled time: 00:00:00
Firmware released date: Jun 2 2014
Firmware released time: 23:54:00
SW Version: M8974A-AAAANAZM-1.0.190084
IMEI: 013703-00-176230-5
SPC: 000000
Fixing IMEI...
New IMEI: 356706-05-109361-7
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "D801_013703001762305_23-10-2014_10-47-41.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "D801_013703001762305_23-10-2014_10-59-24.SEC"
Writing security area...OK
Switching to Normal mode...
Found model D801 at port COM17
Send SPC...OK
Writing QCN...
Writing EFS...OK
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing Provisioning Items...OK
Writing QCN done!
IMEI successfully fixed!
To complete the operation, please make Factory Reset (Go to "Settings" ->
"General" -> "Backup & reset" -> "Factory data reset", press "Reset
phone" and "Erase everything" buttons).

10-23-2014, 01:13	#1 (permalink)
Pizzero Junior Member Join Date: Sep 2014 Posts: 35 Member: 2256174 Status: Offline Thanks Meter: 1	Lg g2 d801 help please [Solved] i have a Lg G2 D801 after i repair the imei whit a valid imei and i trying to make a call pop up a message " Call ended" How can i fix that on 4.4.2 kitkat Last edited by Octopus box; 10-23-2014 at 17:14.

10-23-2014, 06:33	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,847 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412	What was the IMEI in the device before? Why You have tried to make Repair IMEI? Post here full Software log with the Repair IMEI procedure.

10-23-2014, 13:58	#3 (permalink)
Pizzero Junior Member Join Date: Sep 2014 Posts: 35 Member: 2256174 Status: Offline Thanks Meter: 1	the imei before repair is 013703001762305

10-23-2014, 13:59	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,847 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412	Post here full Software log with the Repair IMEI procedure.

10-23-2014, 15:26	#5 (permalink)
Pizzero Junior Member Join Date: Sep 2014 Posts: 35 Member: 2256174 Status: Offline Thanks Meter: 1	Welcome to Octoplus/Octopus Box LG Software version 1.7.2 -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM17 Selected model: D801 Reading info...OK Mode: Normal Model ID: D801 Firmware compiled date: Jan 12 2014 Firmware compiled time: 00:00:00 Firmware released date: Jun 2 2014 Firmware released time: 23:54:00 SW Version: M8974A-AAAANAZM-1.0.190084 SPC: 000000 -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM17 Selected model: D801 Reading info...OK Mode: Normal Model ID: D801 Firmware compiled date: Jan 12 2014 Firmware compiled time: 00:00:00 Firmware released date: Jun 2 2014 Firmware released time: 23:54:00 SW Version: M8974A-AAAANAZM-1.0.190084 SPC: 000000 Fixing IMEI... New IMEI: 356706-05-109361-7 Reading QCN... Send SPC...OK Reading Mobile Property...OK Reading Feature Mask...OK Reading Roaming List 0...OK Reading NV_Numbered Items...OK Reading NV_Numbered SIM1 Items...OK Reading NV_Numbered SIM2 Items...OK Reading NV Items...OK Reading EFS...OK Reading Provisioning Items...OK Reading QCN done! Backup saved to "D801_Bad_23-10-2014_08-03-39.qcn" Switching to Download mode...OK Initializing flash...OK Reading partition...OK Reading security area...OK Backup saved to "D801_Bad_23-10-2014_08-17-40.SEC" Writing security area...OK Switching to Normal mode... Found model D801 at port COM17 Send SPC...OK Writing QCN... Writing EFS...OK Writing NV_Numbered Items...OK Writing NV_Numbered SIM1 Items...OK Writing NV_Numbered SIM2 Items...OK Writing Provisioning Items...OK Writing QCN done! IMEI successfully fixed! To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons).

10-23-2014, 17:09	#7 (permalink)
Pizzero Junior Member Join Date: Sep 2014 Posts: 35 Member: 2256174 Status: Offline Thanks Meter: 1	i Reset the security and the write up the original QCN right after that i fix the imei and it works thanks . log below Welcome to Octoplus/Octopus Box LG Software version 1.7.2 -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM17 Selected model: D801 Reading info...Failed! Port busy -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM17 Selected model: D801 Reading info...OK Mode: Normal Model ID: D801 Firmware compiled date: Jan 12 2014 Firmware compiled time: 00:00:00 Firmware released date: Jun 2 2014 Firmware released time: 23:54:00 SW Version: M8974A-AAAANAZM-1.0.190084 SPC: 000000 -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM17 Selected model: D801 Reading info...OK Mode: Normal Model ID: D801 Firmware compiled date: Jan 12 2014 Firmware compiled time: 00:00:00 Firmware released date: Jun 2 2014 Firmware released time: 23:54:00 SW Version: M8974A-AAAANAZM-1.0.190084 SPC: 000000 Selecting input file...OK Sorce file: "D801_013703001762305_22-10-2014_16-59-26.qcn" Send SPC...OK Writing QCN... Writing EFS...OK Writing NV_Numbered Items...OK Writing NV_Numbered SIM1 Items...OK Writing NV_Numbered SIM2 Items...OK Writing Provisioning Items...OK Writing QCN done! -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM17 Selected model: D801 Reading info...OK Mode: Normal Model ID: D801 Firmware compiled date: Jan 12 2014 Firmware compiled time: 00:00:00 Firmware released date: Jun 2 2014 Firmware released time: 23:54:00 SW Version: M8974A-AAAANAZM-1.0.190084 IMEI: 013703-00-176230-5 SPC: 000000 Fixing IMEI... New IMEI: 356706-05-109361-7 Reading QCN... Send SPC...OK Reading Mobile Property...OK Reading Feature Mask...OK Reading Roaming List 0...OK Reading NV_Numbered Items...OK Reading NV_Numbered SIM1 Items...OK Reading NV_Numbered SIM2 Items...OK Reading NV Items...OK Reading EFS...OK Reading Provisioning Items...OK Reading QCN done! Backup saved to "D801_013703001762305_23-10-2014_10-47-41.qcn" Switching to Download mode...OK Initializing flash...OK Reading partition...OK Reading security area...OK Backup saved to "D801_013703001762305_23-10-2014_10-59-24.SEC" Writing security area...OK Switching to Normal mode... Found model D801 at port COM17 Send SPC...OK Writing QCN... Writing EFS...OK Writing NV_Numbered Items...OK Writing NV_Numbered SIM1 Items...OK Writing NV_Numbered SIM2 Items...OK Writing Provisioning Items...OK Writing QCN done! IMEI successfully fixed! To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons).