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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 02-22-2015, 19:53   #1 (permalink)
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LG g2 d802 after unlock emergency call


LG g2 d802 after unlock emergency call


only please help me i am new user octoplus tool plz help me
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Old 02-22-2015, 20:48   #2 (permalink)
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write qcn 100% your problem solved
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Old 02-23-2015, 07:08   #3 (permalink)
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@ adnanrawalpindi

At first, please, post here full Software log with that Unlock procedure. All Software logs are saved here: "c:\Program Files\Octoplus\Octoplus_LG\LOG\".
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Old 02-23-2015, 12:57   #4 (permalink)
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brooo lose everything after unlock use new window do not have any backup plz help me
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Old 02-23-2015, 13:01   #5 (permalink)
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Try to write QCN file from the Support Area from the folder "LG/QCN/D802/", then insert SIM card, wait 5-7 minutes and try to find and select network manually.
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Old 02-26-2015, 16:43   #6 (permalink)
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where is qcn file download
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Old 02-26-2015, 16:46   #7 (permalink)
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I have written above: try to write QCN file from the Support Area from the folder "LG/QCN/D802/".
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Old 03-04-2015, 22:25   #8 (permalink)
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broo i tell you lose every thing dont have any back on c
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Old 03-05-2015, 06:56   #9 (permalink)
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No need any backup. Do You understand, what I have written above?:
Quote:
write QCN file from the Support Area from the folder "LG/QCN/D802/".
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Old 03-05-2015, 14:22   #10 (permalink)
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write QCN will make imei changed .... if there is no other solution.
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Old 03-05-2015, 14:34   #11 (permalink)
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Quote:
write QCN will make imei changed
Software will ask, write IMEI from QCN or to leave original.

Last edited by Octopus box; 09-11-2015 at 09:29.
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Old 09-10-2015, 18:47   #12 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Try to write QCN file from the Support Area from the folder "LG/QCN/D802/", then insert SIM card, wait 5-7 minutes and try to find and select network manually.
well i have don the same procedure with the same model . but no network i tried to find manully it show all oprater when i select the oprader it say that sim card not allow the connect like that some thing have tried diffrent sim cards but same problem
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Old 09-11-2015, 10:02   #13 (permalink)
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Please do the next:
1. Make "Reset Security".
2. Check phone's IMEI and whether it obtains 3G Network.
3. Perform "Repair IMEI" operation.
4. Check whether phone obtains 3G Network.

Post here results and full Software logs of performed operations.
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Old 09-11-2015, 11:08   #14 (permalink)
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after reset security imei is ok but same problem here is log
Welcome to Octoplus/Octopus Box LG Software version 2.0.4
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM81
Selected model: D802
Reading info...
Model ID: LG-D802
IMEI: 358635-05-267199-8
Android version: 4.4.2
Battery level: 68%
Mode: Normal
Firmware compiled date: Jan 12 2014
Firmware compiled time: 00:00:00
Firmware released date: May 22 2014
Firmware released time: 10:51:38
SW Version: M8974A-AAAANAZM-1.0.190084
IMEI: 358635-05-267199-8
SPC: 000000
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM81
Selected model: D802
Reading info...
Model ID: LG-D802
IMEI: 358635-05-267199-8
Android version: 4.4.2
Battery level: 68%
Mode: Normal
Firmware compiled date: Jan 12 2014
Firmware compiled time: 00:00:00
Firmware released date: May 22 2014
Firmware released time: 10:51:38
SW Version: M8974A-AAAANAZM-1.0.190084
IMEI: 358635-05-267199-8
SPC: 000000
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "D802_358635052671998_11-09-2015_11-46-31.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "D802_358635052671998_11-09-2015_11-55-47.SEC"
Writing security area...OK
Switching to Normal mode...
Found model AAAAANAZ* ÿh°¶ at port COM81
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing QCN done!
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Old 09-11-2015, 11:21   #15 (permalink)
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Try to make Repair NVM, then check Network.
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