LG G3 D851 T-mobile - Searching..

[naveed ali]

LG G3 D851 T-mobile - This Phone Is Permanently Locked And Cannot Be Unlock, on 2945#*851#

i change all Network Mode but show : Searching..

and also i write QCN, Nvm, Imei, but same.

-------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM29
Selected model: D851
Reading info...
Model ID: LG-D851
IMEI: 014088-00-056897-1
Android version: 6.0
Battery level: 23%
Mode: Normal
Firmware compiled date: Feb 01 2016
Firmware compiled time: 22:00:00
Firmware released date: Apr 4 2016
Firmware released time: 17:22:31
SW Version: MPSS.DI.2.0.1.c1.13-00114-M8974AAAAANPZM-1.43646.2
IMEI: 014088-00-056897-1
SPC: 000000
Performed by 2.3.9 software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM29
Selected model: D851
Reading info...
Model ID: LG-D851
IMEI: 014088-00-056897-1
Android version: 6.0
Battery level: 23%
Mode: Normal
Firmware compiled date: Feb 01 2016
Firmware compiled time: 22:00:00
Firmware released date: Apr 4 2016
Firmware released time: 17:22:31
SW Version: MPSS.DI.2.0.1.c1.13-00114-M8974AAAAANPZM-1.43646.2
IMEI: 014088-00-056897-1
SPC: 000000
Unlocking...
Skip Read/Write QCN
Do you want to create security backup?
Writing security area...OK
Rebooting phone...
Found model D851 at port COM29
Phone successfully unlocked!
To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons).
Performed by 2.3.9 software version.

[naveed ali]

Please octopus team confirm that problem or hardware ?

[Octopus box]

Hello.

We're checking what could be causing the problem and will inform You about possible solution.

[hiroprotagonist]

@Octoplus Support Was there any solution? Have same issue. Written NVM, repaired sec and imei, still searching

[Octopus box]

Please, post here full Software log with all performed operations for this device, we will check it.

[hiroprotagonist]

Find attached the log of all operations. Used qcn, repaired imei, wrote NVM and Sec Backup, all same result.


Log file "C:\Program Files (x86)\Octoplus\Octoplus_LG\LOG\29-11-2016_11-08-00.log" created.
11/29/2016 11:08:06 AM > Welcome to Octoplus/Octopus Box LG Software version 2.5.1
11/29/2016 11:08:51 AM > --------------------------------------------------------------------------------
11/29/2016 11:08:51 AM > Platform: LG Qualcomm
11/29/2016 11:08:51 AM > Selected port: COM87
11/29/2016 11:08:51 AM > Selected model: D851
11/29/2016 11:08:51 AM > Reading info...
11/29/2016 11:08:53 AM > Model ID: LG-D851
11/29/2016 11:08:53 AM > IMEI: 000000-00-000000-0
11/29/2016 11:08:53 AM > Android version: 5.0.1
11/29/2016 11:08:53 AM > Battery level: 91%
11/29/2016 11:08:53 AM > SW Version: 11/29/2016 11:08:53 AM > D85120g
11/29/2016 11:09:02 AM > Mode: Normal
11/29/2016 11:09:02 AM > Performed by 2.5.1 Software version.
11/29/2016 11:09:11 AM > --------------------------------------------------------------------------------
11/29/2016 11:09:11 AM > Checking data...11/29/2016 11:09:12 AM > OK
11/29/2016 11:09:12 AM > Platform: LG Qualcomm
11/29/2016 11:09:12 AM > Selected port: COM87
11/29/2016 11:09:12 AM > Selected model: D851
11/29/2016 11:09:12 AM > Reading info...
11/29/2016 11:09:13 AM > Model ID: LG-D851
11/29/2016 11:09:13 AM > IMEI: 000000-00-000000-0
11/29/2016 11:09:13 AM > Android version: 5.0.1
11/29/2016 11:09:13 AM > Battery level: 91%
11/29/2016 11:09:13 AM > SW Version: 11/29/2016 11:09:13 AM > D85120g
11/29/2016 11:09:22 AM > Trying to enable Diagnostics ports...
11/29/2016 11:09:22 AM > Found model D85120g at port COM87
11/29/2016 11:09:22 AM > Fixing IMEI...
11/29/2016 11:09:22 AM > New IMEI A: 014088-00-115118-1
11/29/2016 11:09:22 AM > Finalizing...11/29/2016 11:09:23 AM > OK
11/29/2016 11:09:23 AM > IMEI successfully fixed!
11/29/2016 11:09:23 AM > Rebooting phone...
11/29/2016 11:09:23 AM > Performed by 2.5.1 Software version.
11/29/2016 11:17:30 AM > --------------------------------------------------------------------------------
11/29/2016 11:17:30 AM > Checking data...11/29/2016 11:17:30 AM > OK
11/29/2016 11:17:30 AM > Platform: LG Qualcomm
11/29/2016 11:17:30 AM > Selected port: COM87
11/29/2016 11:17:30 AM > Selected model: D851
11/29/2016 11:17:30 AM > Reading info...
11/29/2016 11:17:32 AM > Model ID: LG-D851
11/29/2016 11:17:32 AM > IMEI: 014088-00-115118-1
11/29/2016 11:17:32 AM > Android version: 5.0.1
11/29/2016 11:17:32 AM > Battery level: 91%
11/29/2016 11:17:32 AM > SW Version: 11/29/2016 11:17:32 AM > D85120g
11/29/2016 11:17:32 AM > Mode: Normal
11/29/2016 11:17:32 AM > Firmware compiled date: Jan 05 2015
11/29/2016 11:17:32 AM > Firmware compiled time: 01:00:00
11/29/2016 11:17:32 AM > Firmware released date: Aug 15 2015
11/29/2016 11:17:32 AM > Firmware released time: 15:37:17
11/29/2016 11:17:32 AM > SW Version: 11/29/2016 11:17:32 AM > MPSS.DI.2.0.1.c1.13-00053-M8974AAAAANPZM-1
11/29/2016 11:17:32 AM > IMEI: 014088-00-115118-1
11/29/2016 11:17:32 AM > SPC: 000000
11/29/2016 11:17:32 AM > Selecting output file...11/29/2016 11:17:35 AM > OK
11/29/2016 11:17:35 AM > Destination file: "D851_014088001151181_29-11-2016_11-17-32.NVM"
11/29/2016 11:17:35 AM > Reading NVM...11/29/2016 11:18:55 AM > OK
11/29/2016 11:18:55 AM > Performed by 2.5.1 Software version.
11/29/2016 11:19:18 AM > --------------------------------------------------------------------------------
11/29/2016 11:19:18 AM > Checking data...11/29/2016 11:19:19 AM > OK
11/29/2016 11:19:19 AM > Platform: LG Qualcomm
11/29/2016 11:19:19 AM > Selected port: COM87
11/29/2016 11:19:19 AM > Selected model: D851
11/29/2016 11:19:19 AM > Reading info...
11/29/2016 11:19:20 AM > Model ID: LG-D851
11/29/2016 11:19:20 AM > IMEI: 014088-00-115118-1
11/29/2016 11:19:20 AM > Android version: 5.0.1
11/29/2016 11:19:20 AM > Battery level: 91%
11/29/2016 11:19:20 AM > SW Version: 11/29/2016 11:19:20 AM > D85120g
11/29/2016 11:19:21 AM > Mode: Normal
11/29/2016 11:19:21 AM > Firmware compiled date: Jan 05 2015
11/29/2016 11:19:21 AM > Firmware compiled time: 01:00:00
11/29/2016 11:19:21 AM > Firmware released date: Aug 15 2015
11/29/2016 11:19:21 AM > Firmware released time: 15:37:17
11/29/2016 11:19:21 AM > SW Version: 11/29/2016 11:19:21 AM > MPSS.DI.2.0.1.c1.13-00053-M8974AAAAANPZM-1
11/29/2016 11:19:21 AM > IMEI: 014088-00-115118-1
11/29/2016 11:19:21 AM > SPC: 000000
11/29/2016 11:19:21 AM > Selecting output file...11/29/2016 11:19:23 AM > OK
11/29/2016 11:19:23 AM > Destination file: "D851_014088001151181_29-11-2016_11-19-21.SEC"
11/29/2016 11:19:23 AM > Switching to Download mode...11/29/2016 11:19:52 AM > OK
11/29/2016 11:19:52 AM > Initializing flash...11/29/2016 11:19:54 AM > OK
11/29/2016 11:19:54 AM > Reading partitions...11/29/2016 11:19:56 AM > OK
11/29/2016 11:19:56 AM > Reading security area...11/29/2016 11:19:56 AM > OK
11/29/2016 11:19:56 AM > Backup saved to "D851_014088001151181_29-11-2016_11-19-21.sec"
11/29/2016 11:19:56 AM > Rebooting phone...
11/29/2016 11:19:57 AM > Performed by 2.5.1 Software version.
11/29/2016 11:28:00 AM > --------------------------------------------------------------------------------
11/29/2016 11:28:00 AM > Checking data...11/29/2016 11:28:01 AM > OK
11/29/2016 11:28:01 AM > Platform: LG Qualcomm
11/29/2016 11:28:01 AM > Selected port: COM87
11/29/2016 11:28:01 AM > Selected model: D851
11/29/2016 11:28:01 AM > Reading info...
11/29/2016 11:28:02 AM > Model ID: LG-D851
11/29/2016 11:28:02 AM > IMEI: 014088-00-115118-1
11/29/2016 11:28:02 AM > Android version: 5.0.1
11/29/2016 11:28:02 AM > Battery level: 92%
11/29/2016 11:28:02 AM > SW Version: 11/29/2016 11:28:02 AM > D85120g
11/29/2016 11:28:03 AM > Mode: Normal
11/29/2016 11:28:03 AM > Firmware compiled date: Jan 05 2015
11/29/2016 11:28:03 AM > Firmware compiled time: 01:00:00
11/29/2016 11:28:03 AM > Firmware released date: Aug 15 2015
11/29/2016 11:28:03 AM > Firmware released time: 15:37:17
11/29/2016 11:28:03 AM > SW Version: 11/29/2016 11:28:03 AM > MPSS.DI.2.0.1.c1.13-00053-M8974AAAAANPZM-1
11/29/2016 11:28:03 AM > IMEI: 014088-00-115118-1
11/29/2016 11:28:03 AM > SPC: 000000
11/29/2016 11:28:03 AM > Selecting input file...11/29/2016 11:28:21 AM > OK
11/29/2016 11:28:21 AM > Source file: "LG-D851.qcn"
11/29/2016 11:28:21 AM > Do You want to write IMEI from QCN file
or to leave current IMEI?
11/29/2016 11:28:24 AM > Leave current IMEI!
11/29/2016 11:28:24 AM > Send SPC...11/29/2016 11:28:24 AM > OK
11/29/2016 11:28:24 AM > Writing QCN...
11/29/2016 11:28:24 AM > Writing EFS...11/29/2016 11:28:27 AM > OK
11/29/2016 11:28:27 AM > Writing NV_Numbered Items...11/29/2016 11:28:30 AM > OK
11/29/2016 11:28:30 AM > Writing NV_Numbered SIM1 Items...11/29/2016 11:28:30 AM > OK
11/29/2016 11:28:30 AM > Writing Provisioning Items...11/29/2016 11:28:33 AM > OK
11/29/2016 11:28:33 AM > Writing QCN done!
11/29/2016 11:28:33 AM > Performed by 2.5.1 Software version.
11/29/2016 11:33:22 AM > --------------------------------------------------------------------------------
11/29/2016 11:33:22 AM > Checking data...11/29/2016 11:33:22 AM > OK
11/29/2016 11:33:22 AM > Platform: LG Qualcomm
11/29/2016 11:33:22 AM > Selected port: COM87
11/29/2016 11:33:22 AM > Selected model: D851
11/29/2016 11:33:22 AM > Reading info...
11/29/2016 11:33:24 AM > Model ID: LG-D851
11/29/2016 11:33:24 AM > IMEI: 014088-00-115118-1
11/29/2016 11:33:24 AM > Android version: 5.0.1
11/29/2016 11:33:24 AM > Battery level: 93%
11/29/2016 11:33:24 AM > SW Version: 11/29/2016 11:33:24 AM > D85120g
11/29/2016 11:33:24 AM > Mode: Normal
11/29/2016 11:33:24 AM > Firmware compiled date: Jan 05 2015
11/29/2016 11:33:24 AM > Firmware compiled time: 01:00:00
11/29/2016 11:33:24 AM > Firmware released date: Aug 15 2015
11/29/2016 11:33:24 AM > Firmware released time: 15:37:17
11/29/2016 11:33:24 AM > SW Version: 11/29/2016 11:33:24 AM > MPSS.DI.2.0.1.c1.13-00053-M8974AAAAANPZM-1
11/29/2016 11:33:24 AM > IMEI: 014088-00-115118-1
11/29/2016 11:33:24 AM > SPC: 000000
11/29/2016 11:33:24 AM > Checking data...11/29/2016 11:33:24 AM > OK
11/29/2016 11:33:24 AM > Writing NVM...11/29/2016 11:33:27 AM > OK
11/29/2016 11:33:27 AM > NVM succesfully repaired.
11/29/2016 11:33:27 AM > Performed by 2.5.1 Software version.
11/29/2016 11:46:26 AM > --------------------------------------------------------------------------------
11/29/2016 11:46:27 AM > Checking data...11/29/2016 11:46:27 AM > OK
11/29/2016 11:46:27 AM > Platform: LG Qualcomm
11/29/2016 11:46:27 AM > Selected port: COM87
11/29/2016 11:46:27 AM > Selected model: D851
11/29/2016 11:46:27 AM > Reading info...
11/29/2016 11:46:29 AM > Model ID: LG-D851
11/29/2016 11:46:29 AM > IMEI: 354153-06-261540-5
11/29/2016 11:46:29 AM > Android version: 5.0.1
11/29/2016 11:46:29 AM > Battery level: 95%
11/29/2016 11:46:29 AM > SW Version: 11/29/2016 11:46:29 AM > D85120g
11/29/2016 11:46:29 AM > Mode: Normal
11/29/2016 11:46:29 AM > Firmware compiled date: Jan 05 2015
11/29/2016 11:46:29 AM > Firmware compiled time: 01:00:00
11/29/2016 11:46:29 AM > Firmware released date: Aug 15 2015
11/29/2016 11:46:29 AM > Firmware released time: 15:37:17
11/29/2016 11:46:29 AM > SW Version: 11/29/2016 11:46:29 AM > MPSS.DI.2.0.1.c1.13-00053-M8974AAAAANPZM-1
11/29/2016 11:46:29 AM > IMEI: 354153-06-261540-5
11/29/2016 11:46:29 AM > SPC: 000000
11/29/2016 11:46:29 AM > Selecting input file...11/29/2016 11:46:32 AM > OK
11/29/2016 11:46:32 AM > Source file: "D851_014089000793205_19-03-2016_18-21-34.qcn"
11/29/2016 11:46:32 AM > Do You want to write IMEI from QCN file
or to leave current IMEI?
11/29/2016 11:46:36 AM > Write IMEI from QCN file!
11/29/2016 11:46:36 AM > Send SPC...11/29/2016 11:46:37 AM > OK
11/29/2016 11:46:37 AM > Writing QCN...
11/29/2016 11:46:37 AM > Writing EFS...11/29/2016 11:46:40 AM > OK
11/29/2016 11:46:40 AM > Writing NV_Numbered Items...11/29/2016 11:46:45 AM > OK
11/29/2016 11:46:45 AM > Writing NV_Numbered SIM1 Items...11/29/2016 11:46:45 AM > OK
11/29/2016 11:46:45 AM > Writing NV_Numbered SIM2 Items...11/29/2016 11:46:45 AM > OK
11/29/2016 11:46:45 AM > Writing Provisioning Items...11/29/2016 11:46:49 AM > OK
11/29/2016 11:46:49 AM > Writing QCN done!
11/29/2016 11:46:49 AM > Performed by 2.5.1 Software version.
11/29/2016 11:47:11 AM > --------------------------------------------------------------------------------
11/29/2016 11:47:11 AM > Checking data...11/29/2016 11:47:12 AM > OK
11/29/2016 11:47:12 AM > Platform: LG Qualcomm
11/29/2016 11:47:12 AM > Selected port: COM87
11/29/2016 11:47:12 AM > Selected model: D851
11/29/2016 11:47:12 AM > Reading info...
11/29/2016 11:47:14 AM > Model ID: LG-D851
11/29/2016 11:47:14 AM > IMEI: 014089-00-079320-5
11/29/2016 11:47:14 AM > Android version: 5.0.1
11/29/2016 11:47:14 AM > Battery level: 95%
11/29/2016 11:47:14 AM > SW Version: 11/29/2016 11:47:14 AM > D85120g
11/29/2016 11:47:14 AM > Mode: Normal
11/29/2016 11:47:14 AM > Firmware compiled date: Jan 05 2015
11/29/2016 11:47:14 AM > Firmware compiled time: 01:00:00
11/29/2016 11:47:14 AM > Firmware released date: Aug 15 2015
11/29/2016 11:47:14 AM > Firmware released time: 15:37:17
11/29/2016 11:47:14 AM > SW Version: 11/29/2016 11:47:14 AM > MPSS.DI.2.0.1.c1.13-00053-M8974AAAAANPZM-1
11/29/2016 11:47:14 AM > IMEI: 014089-00-079320-5
11/29/2016 11:47:14 AM > SPC: 000000
11/29/2016 11:47:17 AM > Opening ""...11/29/2016 11:47:17 AM > Failed!
11/29/2016 11:47:17 AM > File does not exists!
11/29/2016 11:47:17 AM > Performed by 2.5.1 Software version.
11/29/2016 11:47:21 AM > --------------------------------------------------------------------------------
11/29/2016 11:47:21 AM > Checking data...11/29/2016 11:47:22 AM > OK
11/29/2016 11:47:22 AM > Platform: LG Qualcomm
11/29/2016 11:47:22 AM > Selected port: COM87
11/29/2016 11:47:22 AM > Selected model: D851
11/29/2016 11:47:22 AM > Reading info...
11/29/2016 11:47:23 AM > Model ID: LG-D851
11/29/2016 11:47:23 AM > IMEI: 014089-00-079320-5
11/29/2016 11:47:23 AM > Android version: 5.0.1
11/29/2016 11:47:23 AM > Battery level: 95%
11/29/2016 11:47:23 AM > SW Version: 11/29/2016 11:47:23 AM > D85120g
11/29/2016 11:47:23 AM > Mode: Normal
11/29/2016 11:47:23 AM > Firmware compiled date: Jan 05 2015
11/29/2016 11:47:23 AM > Firmware compiled time: 01:00:00
11/29/2016 11:47:23 AM > Firmware released date: Aug 15 2015
11/29/2016 11:47:23 AM > Firmware released time: 15:37:17
11/29/2016 11:47:23 AM > SW Version: 11/29/2016 11:47:23 AM > MPSS.DI.2.0.1.c1.13-00053-M8974AAAAANPZM-1
11/29/2016 11:47:23 AM > IMEI: 014089-00-079320-5
11/29/2016 11:47:23 AM > SPC: 000000
11/29/2016 11:47:24 AM > Selecting output file...11/29/2016 11:47:47 AM > OK
11/29/2016 11:47:47 AM > Destination file: "D851_014089000793205_29-11-2016_11-47-24.SEC"
11/29/2016 11:47:47 AM > Switching to Download mode...11/29/2016 11:48:16 AM > OK
11/29/2016 11:48:16 AM > Initializing flash...11/29/2016 11:48:18 AM > OK
11/29/2016 11:48:18 AM > Reading partitions...11/29/2016 11:48:20 AM > OK
11/29/2016 11:48:20 AM > Reading security area...11/29/2016 11:48:21 AM > OK
11/29/2016 11:48:21 AM > Backup saved to "D851_014089000793205_29-11-2016_11-47-24.sec"
11/29/2016 11:48:21 AM > Rebooting phone...
11/29/2016 11:48:22 AM > Performed by 2.5.1 Software version.
11/29/2016 11:48:37 AM > --------------------------------------------------------------------------------
11/29/2016 11:48:37 AM > Checking data...11/29/2016 11:48:38 AM > OK
11/29/2016 11:48:38 AM > Platform: LG Qualcomm
11/29/2016 11:48:38 AM > Selected port: COM87
11/29/2016 11:48:38 AM > Selected model: D851
11/29/2016 11:48:38 AM > Reading info...
11/29/2016 11:48:52 AM > Could not detect mode!
11/29/2016 11:48:52 AM > Performed by 2.5.1 Software version.
11/29/2016 11:49:15 AM > --------------------------------------------------------------------------------
11/29/2016 11:49:15 AM > Checking data...11/29/2016 11:49:15 AM > OK
11/29/2016 11:49:15 AM > Platform: LG Qualcomm
11/29/2016 11:49:15 AM > Selected port: COM87
11/29/2016 11:49:15 AM > Selected model: D851
11/29/2016 11:49:15 AM > Reading info...
11/29/2016 11:49:29 AM > Could not detect mode!
11/29/2016 11:49:29 AM > Performed by 2.5.1 Software version.
11/29/2016 11:49:34 AM > --------------------------------------------------------------------------------
11/29/2016 11:49:34 AM > Checking data...11/29/2016 11:49:35 AM > OK
11/29/2016 11:49:35 AM > Platform: LG Qualcomm
11/29/2016 11:49:35 AM > Selected port: COM87
11/29/2016 11:49:35 AM > Selected model: D851
11/29/2016 11:49:35 AM > Reading info...
11/29/2016 11:49:36 AM > Model ID: LG-D851
11/29/2016 11:49:36 AM > IMEI: 354153-06-261540-5
11/29/2016 11:49:36 AM > Android version: 5.0.1
11/29/2016 11:49:36 AM > Battery level: 95%
11/29/2016 11:49:36 AM > SW Version: 11/29/2016 11:49:36 AM > D85120g
11/29/2016 11:49:36 AM > Mode: Normal
11/29/2016 11:49:36 AM > Firmware compiled date: Jan 05 2015
11/29/2016 11:49:36 AM > Firmware compiled time: 01:00:00
11/29/2016 11:49:36 AM > Firmware released date: Aug 15 2015
11/29/2016 11:49:36 AM > Firmware released time: 15:37:17
11/29/2016 11:49:36 AM > SW Version: 11/29/2016 11:49:36 AM > MPSS.DI.2.0.1.c1.13-00053-M8974AAAAANPZM-1
11/29/2016 11:49:36 AM > IMEI: 354153-06-261540-5
11/29/2016 11:49:36 AM > SPC: 000000
11/29/2016 11:49:46 AM > Opening "D851_014089000793205_19-03-2016_18-18-50 ok.sec"...
11/29/2016 11:49:48 AM > Switching to Download mode...11/29/2016 11:50:17 AM > OK
11/29/2016 11:50:17 AM > Initializing flash...11/29/2016 11:50:18 AM > OK
11/29/2016 11:50:18 AM > Reading partitions...11/29/2016 11:50:20 AM > OK
11/29/2016 11:50:20 AM > Reading security area...11/29/2016 11:50:21 AM > OK
11/29/2016 11:50:21 AM > Backup saved to "D851_354153062615405_29-11-2016_11-49-48.SEC"
11/29/2016 11:50:21 AM > Writing security area...11/29/2016 11:50:22 AM > OK
11/29/2016 11:50:22 AM > Rebooting phone...
11/29/2016 11:50:23 AM > Performed by 2.5.1 Software version.
11/29/2016 11:51:31 AM > --------------------------------------------------------------------------------
11/29/2016 11:51:31 AM > Checking data...11/29/2016 11:51:32 AM > OK
11/29/2016 11:51:32 AM > Platform: LG Qualcomm
11/29/2016 11:51:32 AM > Selected port: COM87
11/29/2016 11:51:32 AM > Selected model: D851
11/29/2016 11:51:32 AM > Reading info...
11/29/2016 11:51:33 AM > Model ID: LG-D851
11/29/2016 11:51:33 AM > IMEI: 000000-00-000000-0
11/29/2016 11:51:33 AM > Android version: 5.0.1
11/29/2016 11:51:33 AM > Battery level: 95%
11/29/2016 11:51:33 AM > SW Version: 11/29/2016 11:51:33 AM > D85120g
11/29/2016 11:51:33 AM > Mode: Normal
11/29/2016 11:51:33 AM > Firmware compiled date: Jan 05 2015
11/29/2016 11:51:33 AM > Firmware compiled time: 01:00:00
11/29/2016 11:51:33 AM > Firmware released date: Aug 15 2015
11/29/2016 11:51:33 AM > Firmware released time: 15:37:17
11/29/2016 11:51:33 AM > SW Version: 11/29/2016 11:51:33 AM > MPSS.DI.2.0.1.c1.13-00053-M8974AAAAANPZM-1
11/29/2016 11:51:33 AM > SPC: 000000
11/29/2016 11:51:34 AM > Fixing IMEI...
11/29/2016 11:51:34 AM > New IMEI A: 014088-00-115118-1
11/29/2016 11:51:34 AM > Finalizing...11/29/2016 11:51:34 AM > OK
11/29/2016 11:51:34 AM > IMEI successfully fixed!
11/29/2016 11:51:34 AM > Rebooting phone...
11/29/2016 11:51:34 AM > Performed by 2.5.1 Software version.
11/29/2016 11:53:28 AM > --------------------------------------------------------------------------------
11/29/2016 11:53:28 AM > Checking data...11/29/2016 11:53:29 AM > OK
11/29/2016 11:53:29 AM > Platform: LG Qualcomm
11/29/2016 11:53:29 AM > Selected port: COM87
11/29/2016 11:53:29 AM > Selected model: D851
11/29/2016 11:53:29 AM > Reading info...
11/29/2016 11:53:31 AM > Model ID: LG-D851
11/29/2016 11:53:31 AM > IMEI: 014088-00-115118-1
11/29/2016 11:53:31 AM > Android version: 5.0.1
11/29/2016 11:53:31 AM > Battery level: 95%
11/29/2016 11:53:31 AM > SW Version: 11/29/2016 11:53:31 AM > D85120g
11/29/2016 11:53:31 AM > Mode: Normal
11/29/2016 11:53:31 AM > Firmware compiled date: Jan 05 2015
11/29/2016 11:53:31 AM > Firmware compiled time: 01:00:00
11/29/2016 11:53:31 AM > Firmware released date: Aug 15 2015
11/29/2016 11:53:31 AM > Firmware released time: 15:37:17
11/29/2016 11:53:31 AM > SW Version: 11/29/2016 11:53:31 AM > MPSS.DI.2.0.1.c1.13-00053-M8974AAAAANPZM-1
11/29/2016 11:53:31 AM > IMEI: 014088-00-115118-1
11/29/2016 11:53:31 AM > SPC: 000000
11/29/2016 11:53:31 AM > Unlocking...
11/29/2016 11:53:33 AM > Reading QCN...
11/29/2016 11:53:33 AM > Send SPC...11/29/2016 11:53:33 AM > OK
11/29/2016 11:53:33 AM > Reading Mobile Property...11/29/2016 11:53:33 AM > OK
11/29/2016 11:53:33 AM > Reading Feature Mask...11/29/2016 11:53:33 AM > OK
11/29/2016 11:53:33 AM > Reading Roaming List 0...11/29/2016 11:53:33 AM > OK
11/29/2016 11:53:33 AM > Reading NV_Numbered Items...11/29/2016 11:55:13 AM > OK
11/29/2016 11:55:13 AM > Reading NV_Numbered SIM1 Items...11/29/2016 11:57:01 AM > OK
11/29/2016 11:57:01 AM > Reading NV_Numbered SIM2 Items...11/29/2016 11:58:47 AM > OK
11/29/2016 11:58:47 AM > Reading NV Items...11/29/2016 11:58:49 AM > OK
11/29/2016 11:58:49 AM > Reading EFS...11/29/2016 11:58:49 AM > OK
11/29/2016 11:58:49 AM > Reading Provisioning Items...11/29/2016 11:59:00 AM > OK
11/29/2016 11:59:00 AM > Reading QCN done!
11/29/2016 11:59:00 AM > Backup saved to "D851_014088001151181_29-11-2016_11-53-33.qcn"
11/29/2016 11:59:00 AM > Do you want to create security backup?
11/29/2016 11:59:04 AM > Switching to Download mode...11/29/2016 11:59:33 AM > OK
11/29/2016 11:59:33 AM > Initializing flash...11/29/2016 11:59:35 AM > OK
11/29/2016 11:59:35 AM > Reading partitions...11/29/2016 11:59:37 AM > OK
11/29/2016 11:59:37 AM > Reading security area...11/29/2016 11:59:38 AM > OK
11/29/2016 11:59:38 AM > Backup saved to "D851_014088001151181_29-11-2016_11-59-04.SEC"
11/29/2016 11:59:38 AM > Switching to Normal mode...
11/29/2016 12:00:48 PM > Found model D85120g at port COM87
11/29/2016 12:00:50 PM > Writing security area...11/29/2016 12:00:51 PM > OK
11/29/2016 12:00:51 PM > Rebooting phone...
11/29/2016 12:02:03 PM > Found model D85120g at port COM87
11/29/2016 12:02:04 PM > Phone successfully unlocked!
11/29/2016 12:02:04 PM > To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons).
11/29/2016 12:02:04 PM > Performed by 2.5.1 Software version.
11/29/2016 12:07:11 PM > --------------------------------------------------------------------------------
11/29/2016 12:07:11 PM > Checking data...11/29/2016 12:07:11 PM > OK
11/29/2016 12:07:11 PM > Platform: LG Qualcomm
11/29/2016 12:07:11 PM > Selected port: COM87
11/29/2016 12:07:11 PM > Selected model: D851
11/29/2016 12:07:11 PM > Reading info...
11/29/2016 12:07:13 PM > Model ID: LG-D851
11/29/2016 12:07:13 PM > IMEI: 014088-00-115118-1
11/29/2016 12:07:13 PM > Android version: 5.0.1
11/29/2016 12:07:13 PM > Battery level: 95%
11/29/2016 12:07:13 PM > SW Version: 11/29/2016 12:07:13 PM > D85120g
11/29/2016 12:07:13 PM > Mode: Normal
11/29/2016 12:07:13 PM > Firmware compiled date: Jan 05 2015
11/29/2016 12:07:13 PM > Firmware compiled time: 01:00:00
11/29/2016 12:07:13 PM > Firmware released date: Aug 15 2015
11/29/2016 12:07:13 PM > Firmware released time: 15:37:17
11/29/2016 12:07:13 PM > SW Version: 11/29/2016 12:07:13 PM > MPSS.DI.2.0.1.c1.13-00053-M8974AAAAANPZM-1
11/29/2016 12:07:13 PM > IMEI: 014088-00-115118-1
11/29/2016 12:07:13 PM > SPC: 000000
11/29/2016 12:07:13 PM > Fixing IMEI...
11/29/2016 12:07:13 PM > New IMEI: 014088-00-115118-1
11/29/2016 12:07:15 PM > Skip Read/Write QCN
11/29/2016 12:07:15 PM > Do you want to create security backup?
11/29/2016 12:07:17 PM > Writing security area...11/29/2016 12:07:17 PM > OK
11/29/2016 12:07:17 PM > Rebooting phone...
11/29/2016 12:08:27 PM > Found model D85120g at port COM87
11/29/2016 12:08:28 PM > IMEI successfully fixed!
11/29/2016 12:08:28 PM > To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons).
11/29/2016 12:08:28 PM > Performed by 2.5.1 Software version.
11/29/2016 12:08:43 PM > --------------------------------------------------------------------------------
11/29/2016 12:08:43 PM > Checking data...11/29/2016 12:08:44 PM > OK
11/29/2016 12:08:44 PM > Platform: LG Qualcomm
11/29/2016 12:08:44 PM > Selected port: COM87
11/29/2016 12:08:44 PM > Selected model: D851
11/29/2016 12:08:44 PM > Reading info...
11/29/2016 12:08:46 PM > Model ID: LG-D851
11/29/2016 12:08:46 PM > IMEI: 014088-00-115118-1
11/29/2016 12:08:46 PM > Android version: 5.0.1
11/29/2016 12:08:46 PM > Battery level: 95%
11/29/2016 12:08:46 PM > SW Version: 11/29/2016 12:08:46 PM > D85120g
11/29/2016 12:08:46 PM > Mode: Normal
11/29/2016 12:08:46 PM > Firmware compiled date: Jan 05 2015
11/29/2016 12:08:46 PM > Firmware compiled time: 01:00:00
11/29/2016 12:08:46 PM > Firmware released date: Aug 15 2015
11/29/2016 12:08:46 PM > Firmware released time: 15:37:17
11/29/2016 12:08:46 PM > SW Version: 11/29/2016 12:08:46 PM > MPSS.DI.2.0.1.c1.13-00053-M8974AAAAANPZM-1
11/29/2016 12:08:46 PM > IMEI: 014088-00-115118-1
11/29/2016 12:08:46 PM > SPC: 000000
11/29/2016 12:08:48 PM > Performed by 2.5.1 Software version.
11/29/2016 12:08:50 PM > --------------------------------------------------------------------------------
11/29/2016 12:08:50 PM > Checking data...11/29/2016 12:08:51 PM > OK
11/29/2016 12:08:51 PM > Platform: LG Qualcomm
11/29/2016 12:08:51 PM > Selected port: COM87
11/29/2016 12:08:51 PM > Selected model: D851
11/29/2016 12:08:51 PM > Reading info...
11/29/2016 12:08:53 PM > Model ID: LG-D851
11/29/2016 12:08:53 PM > IMEI: 014088-00-115118-1
11/29/2016 12:08:53 PM > Android version: 5.0.1
11/29/2016 12:08:53 PM > Battery level: 95%
11/29/2016 12:08:53 PM > SW Version: 11/29/2016 12:08:53 PM > D85120g
11/29/2016 12:08:53 PM > Mode: Normal
11/29/2016 12:08:53 PM > Firmware compiled date: Jan 05 2015
11/29/2016 12:08:53 PM > Firmware compiled time: 01:00:00
11/29/2016 12:08:53 PM > Firmware released date: Aug 15 2015
11/29/2016 12:08:53 PM > Firmware released time: 15:37:17
11/29/2016 12:08:53 PM > SW Version: 11/29/2016 12:08:53 PM > MPSS.DI.2.0.1.c1.13-00053-M8974AAAAANPZM-1
11/29/2016 12:08:53 PM > IMEI: 014088-00-115118-1
11/29/2016 12:08:53 PM > SPC: 000000
11/29/2016 12:08:53 PM > Selecting input file...11/29/2016 12:08:55 PM > OK
11/29/2016 12:08:55 PM > Source file: "D851_014089000793205_19-03-2016_18-21-34.qcn"
11/29/2016 12:08:55 PM > Do You want to write IMEI from QCN file
or to leave current IMEI?
11/29/2016 12:08:57 PM > Write IMEI from QCN file!
11/29/2016 12:08:57 PM > Send SPC...11/29/2016 12:08:58 PM > OK
11/29/2016 12:08:58 PM > Writing QCN...
11/29/2016 12:08:58 PM > Writing EFS...11/29/2016 12:08:59 PM > OK
11/29/2016 12:08:59 PM > Writing NV_Numbered Items...11/29/2016 12:09:00 PM > OK
11/29/2016 12:09:00 PM > Writing NV_Numbered SIM1 Items...11/29/2016 12:09:00 PM > OK
11/29/2016 12:09:00 PM > Writing NV_Numbered SIM2 Items...11/29/2016 12:09:00 PM > OK
11/29/2016 12:09:00 PM > Writing Provisioning Items...11/29/2016 12:09:01 PM > OK
11/29/2016 12:09:01 PM > Writing QCN done!
11/29/2016 12:09:01 PM > Performed by 2.5.1 Software version.

[hiroprotagonist]

Also



Log file "C:\Program Files (x86)\Octoplus\Octoplus_LG\LOG\29-11-2016_12-15-45.log" created.
11/29/2016 12:15:50 PM > Welcome to Octoplus/Octopus Box LG Software version 2.5.1
11/29/2016 12:16:17 PM > Connecting to server support.octoplusbox.com:82...11/29/2016 12:16:24 PM > OK
11/29/2016 12:16:24 PM > Authorizing...11/29/2016 12:16:30 PM > OK
11/29/2016 12:18:54 PM > --------------------------------------------------------------------------------
11/29/2016 12:18:54 PM > Checking data...11/29/2016 12:18:55 PM > OK
11/29/2016 12:18:55 PM > Platform: LG Qualcomm
11/29/2016 12:18:55 PM > Selected port: COM87
11/29/2016 12:18:55 PM > Selected model: D851
11/29/2016 12:18:55 PM > Reading info...
11/29/2016 12:18:56 PM > Model ID: LG-D851
11/29/2016 12:18:56 PM > IMEI: 014088-00-115118-1
11/29/2016 12:18:56 PM > Android version: 5.0.1
11/29/2016 12:18:56 PM > Battery level: 95%
11/29/2016 12:18:56 PM > SW Version: 11/29/2016 12:18:56 PM > D85120g
11/29/2016 12:18:56 PM > Mode: Normal
11/29/2016 12:18:56 PM > Firmware compiled date: Jan 05 2015
11/29/2016 12:18:56 PM > Firmware compiled time: 01:00:00
11/29/2016 12:18:56 PM > Firmware released date: Aug 15 2015
11/29/2016 12:18:56 PM > Firmware released time: 15:37:17
11/29/2016 12:18:56 PM > SW Version: 11/29/2016 12:18:56 PM > MPSS.DI.2.0.1.c1.13-00053-M8974AAAAANPZM-1
11/29/2016 12:18:56 PM > IMEI: 014088-00-115118-1
11/29/2016 12:18:57 PM > SPC: 000000
11/29/2016 12:18:57 PM > Selecting input file...11/29/2016 12:18:59 PM > OK
11/29/2016 12:18:59 PM > Source file: "D851.qcn"
11/29/2016 12:18:59 PM > Do You want to write IMEI from QCN file
or to leave current IMEI?
11/29/2016 12:19:00 PM > Write IMEI from QCN file!
11/29/2016 12:19:00 PM > Send SPC...11/29/2016 12:19:01 PM > OK
11/29/2016 12:19:01 PM > Writing QCN...
11/29/2016 12:19:01 PM > Writing EFS...11/29/2016 12:19:04 PM > OK
11/29/2016 12:19:04 PM > Writing NV_Numbered Items...11/29/2016 12:19:09 PM > OK
11/29/2016 12:19:09 PM > Writing NV_Numbered SIM1 Items...11/29/2016 12:19:09 PM > OK
11/29/2016 12:19:09 PM > Writing Provisioning Items...11/29/2016 12:19:12 PM > OK
11/29/2016 12:19:12 PM > Writing QCN done!
11/29/2016 12:19:12 PM > Performed by 2.5.1 Software version.
11/29/2016 12:19:54 PM > --------------------------------------------------------------------------------
11/29/2016 12:19:54 PM > Checking data...11/29/2016 12:19:55 PM > OK
11/29/2016 12:19:55 PM > Platform: LG Qualcomm
11/29/2016 12:19:55 PM > Selected port: COM87
11/29/2016 12:19:55 PM > Selected model: D851
11/29/2016 12:19:55 PM > Reading info...
11/29/2016 12:19:56 PM > Model ID: LG-D851
11/29/2016 12:19:56 PM > IMEI: 014088-00-036365-4
11/29/2016 12:19:56 PM > Android version: 5.0.1
11/29/2016 12:19:56 PM > Battery level: 95%
11/29/2016 12:19:56 PM > SW Version: 11/29/2016 12:19:56 PM > D85120g
11/29/2016 12:19:56 PM > Mode: Normal
11/29/2016 12:19:56 PM > Firmware compiled date: Jan 05 2015
11/29/2016 12:19:56 PM > Firmware compiled time: 01:00:00
11/29/2016 12:19:56 PM > Firmware released date: Aug 15 2015
11/29/2016 12:19:56 PM > Firmware released time: 15:37:17
11/29/2016 12:19:56 PM > SW Version: 11/29/2016 12:19:56 PM > MPSS.DI.2.0.1.c1.13-00053-M8974AAAAANPZM-1
11/29/2016 12:19:56 PM > IMEI: 014088-00-036365-4
11/29/2016 12:19:56 PM > SPC: 000000
11/29/2016 12:22:07 PM > Checking data...11/29/2016 12:22:07 PM > OK
11/29/2016 12:22:07 PM > Writing NVM...11/29/2016 12:22:07 PM > Failed!
11/29/2016 12:22:07 PM > Error code: ZXLCALSZXD
11/29/2016 12:22:07 PM > Performed by 2.5.1 Software version.
11/29/2016 12:22:14 PM > --------------------------------------------------------------------------------
11/29/2016 12:22:14 PM > Checking data...11/29/2016 12:22:15 PM > OK
11/29/2016 12:22:15 PM > Platform: LG Qualcomm
11/29/2016 12:22:15 PM > Selected port: COM87
11/29/2016 12:22:15 PM > Selected model: D851
11/29/2016 12:22:15 PM > Reading info...
11/29/2016 12:22:17 PM > Model ID: LG-D851
11/29/2016 12:22:17 PM > IMEI: 014088-00-036365-4
11/29/2016 12:22:17 PM > Android version: 5.0.1
11/29/2016 12:22:17 PM > Battery level: 95%
11/29/2016 12:22:17 PM > SW Version: 11/29/2016 12:22:17 PM > D85120g
11/29/2016 12:22:17 PM > Mode: Normal
11/29/2016 12:22:17 PM > Firmware compiled date: Jan 05 2015
11/29/2016 12:22:17 PM > Firmware compiled time: 01:00:00
11/29/2016 12:22:17 PM > Firmware released date: Aug 15 2015
11/29/2016 12:22:17 PM > Firmware released time: 15:37:17
11/29/2016 12:22:17 PM > SW Version: 11/29/2016 12:22:17 PM > MPSS.DI.2.0.1.c1.13-00053-M8974AAAAANPZM-1
11/29/2016 12:22:17 PM > IMEI: 014088-00-036365-4
11/29/2016 12:22:17 PM > SPC: 000000
11/29/2016 12:22:18 PM > Checking data...11/29/2016 12:22:18 PM > OK
11/29/2016 12:22:18 PM > Writing NVM...11/29/2016 12:22:19 PM > OK
11/29/2016 12:22:19 PM > NVM succesfully repaired.
11/29/2016 12:22:19 PM > Performed by 2.5.1 Software version.

[Octopus box]

What was the problem with the phone at the beginnig? As we see from your Softwre log, IMEI was zero:

IMEI: 000000-00-000000-0

Please, write the first security backup "D851_014088001151181_29-11-2016_11-19-21.sec" into the phone, then insert SIM card and check for the network. Write here the result.

[hiroprotagonist]

Yes, imei was zero. Repaired it and still no network. Wrote QCN, NVM and sec backup still no network. Now written original sec back and still searching

Checking data...OK
Platform: LG Qualcomm
Selected port: COM87
Selected model: D851
Reading info...
Model ID: LG-D851
IMEI: 014088-00-056897-1
Android version: 5.0.1
Battery level: 98%
SW Version: D85120g
Mode: Normal
Firmware compiled date: Jan 05 2015
Firmware compiled time: 01:00:00
Firmware released date: Aug 15 2015
Firmware released time: 15:37:17
SW Version: MPSS.DI.2.0.1.c1.13-00053-M8974AAAAANPZM-1
IMEI: 014088-00-056897-1
SPC: 000000
Opening "D851_014088001151181_29-11-2016_11-19-21.sec"...
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Reading security area...OK
Backup saved to "D851_014088000568971_29-11-2016_13-19-22.SEC"
Writing security area...OK
Rebooting phone...
Performed by 2.5.1 Software version.

[Octopus box]

Did You have network on your phone, before performing any operations?

[hiroprotagonist]

Originally Posted by Octopus box

Did You have network on your phone, before performing any operations?

No network, 0 imei. After repair imei still no network

[Octopus box]

Please, try to reflash the phone with another firmware, after repeat Repair IMEI operation again. Currently no other solution.

[Adeel Galaxy]

Please check your Network Mode Globel or LTE To Change On GSM/UMTS Your Problem Will be Solved