LG G360 Read Full Firmware error [Answered] - GSM-Forum

LoveLess · 03-21-2018, 11:59

hey suporters...

is this device is supported writing firmware..?

Code:

Welcome to Octoplus/Octopus Box LG Software version 2.8.0
--------------------------------------------------------------------------------
Platform: LG MTK
Selected port: COM120
Selected baudrate: 921600
Selected model: G360
Selected USB connection type
Please, disconnect battery and connect cable...OK
Phone found.
Setting power state...OK
Sending loader...OK
Synchronizing with loader...OK
Detecting NOR flash chip...OK
Reading info...Failed!
Performed by 2.8.0 Software version.
--------------------------------------------------------------------------

Octopus box · 03-21-2018, 12:16

Hello.

Quote:

is this device is supported writing firmware..?

Write Firmware is not supported for this device at the moment.

Quote:

LG G360 Read Full Firmware Error.

Quote:

Reading info...Failed!

What is the state of your device exactly?

LoveLess · 03-21-2018, 12:26

Quote:

Originally Posted by Octopus box

Hello.

Write Firmware is not supported for this device at the moment.

What is the state of your device exactly?

it is working there is no pb.. only need to change language..

LoveLess · 03-21-2018, 12:29

Quote:

Originally Posted by LoveLess

it is working there is no pb.. only need to change language..

firmware converter is exist but only *.bin file supported.. i have kdz files.

Octopus box · 03-21-2018, 14:58

Post here link to "*.kdz" firmware, which You want to write and we will try to convert it for You to "*.bin"

LoveLess · 03-21-2018, 15:17

Quote:

Originally Posted by Octopus box

Post here link to "*.kdz" firmware, which You want to write and we will try to convert it for You to "*.bin"

but as u see the pb is reading device info.. not reading device info totally..

V10M_00_1124.kdz

https://lg-firmwares.com/download-file/?fileId=12627

Octopus box · 03-22-2018, 09:58

Hello.

We have prepared test Software 2.8.0.2 version for You, You can download it from the Support Area. Install this test Software version and perform "Read Info" operation, then send the results to us in PM.

cinik79 · 04-19-2018, 12:56

Imei repair error too.
Welcome to Octoplus/Octopus Box LG Software version 2.8.3
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM18
Selected baudrate: 921600
Selected model: G360
Selected USB connection type
Please, disconnect battery and connect cable...OK
Phone found.
Setting power state...OK
Sending loader...OK
Synchronizing with loader...OK
Detecting NOR flash chip...OK
Reading info...Failed!
Performed by 2.8.3 Software version.

Version 2.8.3.1 error too.

Octopus box · 04-19-2018, 13:51

We have prepared new test Software version for You. Please install this test Software version, perform (try to perform) the "Repair IMEI" operation again, close the Software, upload somewhere latest created "*.log" file from the folder "C:\Program Files (x86)\Octoplus\Octoplus_LG\LOG" and post here link, we will research it and write You the result, where can be the problem.

cinik79 · 04-19-2018, 16:02

https://drive.google.com/open?id=1Wm...J_UMVi4t626AjA

Welcome to Octoplus/Octopus Box LG Software version 2.8.3.2
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port:
Selected baudrate: 921600
Selected model: G360
Selected USB connection type
Please, disconnect battery and connect cable...OK
Phone found.
Setting power state...OK
Sending loader...OK
Synchronizing with loader...OK
Detecting NOR flash chip...OK
NOR RESp: 69
Reading info...Failed!
Performed by 2.8.3.2 Software version.

Octopus box · 04-23-2018, 05:51

We have checked your Software log and have seen, that your phone's eMMC doesn't response to Software commands. We have checked and tested on our G360 - all work without the problem. So we have ordered another one G360 to research and test and wait for delivery. As soon as we will get and test it, we will contact You.

cinik79 · 04-24-2018, 11:04

My phone fully worked. If need, I can give you team viewer.

Octopus box · 04-24-2018, 12:22

Please contact us right not to Skype, we will check remotely. Our contacts You can find in our profile.

md_amin · 10-18-2018, 08:38

LG-G360 Full Info

Welcome to Octoplus/Octopus Box LG Software version 2.8.4
--------------------------------------------------------------------------------
Platform: LG MTK
Selected port: COM83
Selected baudrate: 921600
Selected model: G360
Selected USB connection type
Please, disconnect battery and connect cable...OK
Phone found.
Setting power state...OK
Sending loader...OK
Synchronizing with loader...OK
Detecting NOR flash chip...OK
NOR RESp: 5A
Reading info...OK
Checking security...
Checking security passed!
--------------------------------------------------------------------------------
IMEI A: 356096-08-119731-9
IMEI B: 356096-08-119732-7
Bluetooth address: B8:1D:AA:62:75:8D
NOR flash chip: Unknown
NOR size: 32 Mb
--------------------------------------------------------------------------------
Performed by 2.8.4 Software version.

Select firmware file hiden
Phone Password Reset How to Solved....................please help me

Red File
https://ufile.io/c1ou9

Octopus box · 10-18-2018, 13:03

Try to re-flash the phone.

03-21-2018, 14:58	#5 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,847 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Post here link to ".kdz" firmware, which You want to write and we will try to convert it for You to ".bin"

03-22-2018, 09:58	#7 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,847 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Hello. We have prepared test Software 2.8.0.2 version for You, You can download it from the Support Area. Install this test Software version and perform "Read Info" operation, then send the results to us in PM.

04-19-2018, 12:56	#8 (permalink)
cinik79 Freak Poster Join Date: Jul 2010 Location: Ukraine, Kharkiv Posts: 100 Member: 1350761 Status: Offline Thanks Meter: 24	Imei repair error too. Welcome to Octoplus/Octopus Box LG Software version 2.8.3 -------------------------------------------------------------------------------- Checking data...OK Platform: LG MTK Selected port: COM18 Selected baudrate: 921600 Selected model: G360 Selected USB connection type Please, disconnect battery and connect cable...OK Phone found. Setting power state...OK Sending loader...OK Synchronizing with loader...OK Detecting NOR flash chip...OK Reading info...Failed! Performed by 2.8.3 Software version. Version 2.8.3.1 error too.

04-19-2018, 13:51	#9 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,847 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	We have prepared new test Software version for You. Please install this test Software version, perform (try to perform) the "Repair IMEI" operation again, close the Software, upload somewhere latest created "*.log" file from the folder "C:\Program Files (x86)\Octoplus\Octoplus_LG\LOG" and post here link, we will research it and write You the result, where can be the problem.

04-19-2018, 16:02	#10 (permalink)
cinik79 Freak Poster Join Date: Jul 2010 Location: Ukraine, Kharkiv Posts: 100 Member: 1350761 Status: Offline Thanks Meter: 24	https://drive.google.com/open?id=1Wm...J_UMVi4t626AjA Welcome to Octoplus/Octopus Box LG Software version 2.8.3.2 -------------------------------------------------------------------------------- Checking data...OK Platform: LG MTK Selected port: Selected baudrate: 921600 Selected model: G360 Selected USB connection type Please, disconnect battery and connect cable...OK Phone found. Setting power state...OK Sending loader...OK Synchronizing with loader...OK Detecting NOR flash chip...OK NOR RESp: 69 Reading info...Failed! Performed by 2.8.3.2 Software version.

04-23-2018, 05:51	#11 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,847 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	We have checked your Software log and have seen, that your phone's eMMC doesn't response to Software commands. We have checked and tested on our G360 - all work without the problem. So we have ordered another one G360 to research and test and wait for delivery. As soon as we will get and test it, we will contact You.

04-24-2018, 11:04	#12 (permalink)
cinik79 Freak Poster Join Date: Jul 2010 Location: Ukraine, Kharkiv Posts: 100 Member: 1350761 Status: Offline Thanks Meter: 24	My phone fully worked. If need, I can give you team viewer.

04-24-2018, 12:22	#13 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,847 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Please contact us right not to Skype, we will check remotely. Our contacts You can find in our profile.

10-18-2018, 08:38	#14 (permalink)
md_amin No Life Poster Join Date: Jan 2010 Location: Bangladesh Age: 34 Posts: 686 Member: 1217931 Status: Offline Sonork: 100.1604251 Thanks Meter: 267	LG-G360 Full Info Welcome to Octoplus/Octopus Box LG Software version 2.8.4 -------------------------------------------------------------------------------- Platform: LG MTK Selected port: COM83 Selected baudrate: 921600 Selected model: G360 Selected USB connection type Please, disconnect battery and connect cable...OK Phone found. Setting power state...OK Sending loader...OK Synchronizing with loader...OK Detecting NOR flash chip...OK NOR RESp: 5A Reading info...OK Checking security... Checking security passed! -------------------------------------------------------------------------------- IMEI A: 356096-08-119731-9 IMEI B: 356096-08-119732-7 Bluetooth address: B8:1D:AA:62:75:8D NOR flash chip: Unknown NOR size: 32 Mb -------------------------------------------------------------------------------- Performed by 2.8.4 Software version. Select firmware file hiden Phone Password Reset How to Solved....................please help me Red File https://ufile.io/c1ou9

10-18-2018, 13:03	#15 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,847 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Try to re-flash the phone.