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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 06-07-2017, 06:03   #1 (permalink)
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LG G5 H860 "Your device is corrupt.it cannot be trustedand will not boot"


I downloaded firmware from Support and flashed it onto the phone but its now bricked and no way out because no download mode nothing to do. below is the log file
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM16
Selected model: H860
Reading info...
Model ID: LG-H860
IMEI: 358394072495752
Android version: 6.0.1
Battery level: 80%
SW Version: H86010c
Mode: Emergency
Initializing flash...OK
SW version: LGH860AT-00-V20g-AME-XX-APR-12-2017+0
Android version: 7.0
LAF Version: 1.1
Product ID: HD52S160425000074
IMEI: 358394-07-249575-2
Target operator: GLOBAL
Hardware: rev_11
Writing phone firmware without real necessity is at your own risk.

Downgrade may lead to phone damage!

Please, make sure the phone's battery is fully charged.
Disconnect all other devices from the computer (including phones, modems, etc.) and close all other running programs.
To avoid errors in the flashing process, use a clean PC (without any installed drivers for other Qualcomm-based devices).
You should not run any other programs or attach new devices to your computer during the flashing!
Opening "H860_V10g_00_OPEN_AME_DS_OP_0428.oct"...OK
Setting options...OK
Reading partitions...OK
Formating USERDATA...OK
Formating ENCRYPT...OK
Writing PrimaryGPT...
LAF Error: 80000121.
Trying second method...OK
Writing laf...OK
Writing factory...OK
Writing persist...OK
Writing system...OK
Writing cust...OK
Writing BackupGPT...OK
Writing PrimaryGPT...Failed!
Performed by 2.6.7 Software version.


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Old 06-07-2017, 07:33   #2 (permalink)
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Hello.

According to the Software log, You have tried to downgrade phone's firmware version from V20g to V10g. Downgrade may lead to phone damage!

Last edited by Octopus box; 06-12-2017 at 09:58.
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Old 06-07-2017, 07:38   #3 (permalink)
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It wont both pass LG logo attimes, even if it goes pass that it freezes up and thats all you have to remove the battery.


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Old 06-12-2017, 05:33   #4 (permalink)
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Still waiting for support because fone not connect, no downloading mode, only fast boot and boatloder is locked and wont unlock.


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Old 06-12-2017, 07:45   #5 (permalink)
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Quote:
Originally Posted by Mdutsu View Post
Still waiting for support because fone not connect, no downloading mode, only fast boot and boatloder is locked and wont unlock.


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As we have written above, according to the Software log, You have tried to downgrade phone's firmware version from V20g to V10g. Now it is necessary to update/repair phone's boot loaders to higher version.

Last edited by Octopus box; 06-12-2017 at 09:58.
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Old 06-12-2017, 07:48   #6 (permalink)
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Quote:
Originally Posted by Octopus box View Post
As we have written above, according to the Software log, You have tried to downgrade phone's firmware version from V20g to V10g. Now it is necessary to update/repair phone's boot loaders to higher version.


Checking data...OK
Platform: LG Qualcomm
Selected port: COM16
Selected model: H860
Reading info...
Model ID: LG-H860
IMEI: 358394072495752
**Android version: 6.0.1**
Battery level: 80%
SW Version: H86010c
Mode: Emergency
Initializing flash...OK
SW version: LGH860AT-00-V20g-AME-XX-APR-12-2017+0
**Android version: 7.0**
LAF Version: 1.1
Product ID: HD52S160425000074
IMEI: 358394-07-249575-2
Target operator: GLOBAL
Hardware: rev_11
Writing phone firmware without real necessity is at your own risk.

Downgrade may lead to phone damage!
Read where there is “**”


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Last edited by Octopus box; 06-12-2017 at 09:59.
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Old 06-12-2017, 08:17   #7 (permalink)
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The information read out from the different Modes - one from Normal Mode and the second one is from the Emergency Mode. Your phone's firmware version is V20g:
Quote:
Initializing flash...OK
SW version: LGH860AT-00-V20g-AME-XX-APR-12-2017+0
Android version: 7.0

Last edited by Octopus box; 06-12-2017 at 08:57.
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Old 06-12-2017, 08:33   #8 (permalink)
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Originally Posted by Octopus box View Post
The information read out from the different Modes, one from Normal Mode, second one is from the Emergency Mod. Your phone's firmware version is V20g.


Please don’t confuse yourself on here. Thats the information it read in Emergency mode the phone was on MM that is Android 6.0.1 and the firmware downloaded from support is Nougat Android 7.0. Please Octopus support we are all learned if you got no solution tell moi and i did look for Alternatives. Thanks


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Old 06-12-2017, 09:09   #9 (permalink)
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First of all, firmware what You have download from the Support Area isn't Android 7.x version, it's Android 6.0.1 (v10g). Your phone's firmware version is V20g (Android 7.x version) Due to Software log, You are downgraded phone's firmware version.

Quote:
The information read out from the different Modes - one from Normal Mode and the second one is from the Emergency Mode.
Check the log again carefully, the correct phone's firmware version is that which is higher. If You don't know this, You can ask at the forum, before perform Write Firmware operation.

The information read from the Emergency Mode:

Quote:
Mode: Emergency
Initializing flash...OK
SW version: LGH860AT-00-V20g-AME-XX-APR-12-2017+0
Android version: 7.0
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Old 06-12-2017, 09:25   #10 (permalink)
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Quote:
Originally Posted by Octopus box View Post
First of all, firmware what You have download from the Support Area isn't Android 7.x version, it's Android 6.0.1 (v10g). Your phone's firmware version is V20g (Android 7.x version) Due to Software log, You are downgraded phone's firmware version.



Check the log again carefully, the correct phone's firmware version is that which is higher. If You don't know this, You can ask at the forum, before perform Write Firmware operation.

The information read from the Emergency Mode:


Yeah you are right... thanks for putting me through. So naw whats the way out?


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Old 06-12-2017, 09:42   #11 (permalink)
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Unfortunately, we don't have solution to repair device with UFS chip.
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