LG G5 unlock problem [Answered] - GSM-Forum

kosrat graphic · 03-12-2018, 18:00

hi all
i try to unlock lg g5 t-mobile
model:h830

but not successed

please any help ?

here is the log

Quote:

Welcome to Octoplus/Octopus Box LG Software version 2.8.0
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM6
Selected model: H830
Reading info...
Model ID: LG-H830
IMEI: 358829-07-023551-0
Android version: 7.0
Battery level: 52%
SW Version: H83020a
Mode: Normal
Firmware compiled date: Oct 19 2016
Firmware compiled time: 04:00:00
Firmware released date: Nov 7 2016
Firmware released time: 13:10:56
SW Version: MPSS.TH.2.0.c1.4-00042-M8996FAAAANAZM-1.74312.1
IMEI: 358829-07-023551-0
Bluetooth address: AC:0D:1B:9C:B0:F6
Wi-Fi MAC address: 5C:70:A3:22:44:4B
SPC: 000000
Checking root access...
Initializing ADB...OK
Waiting for phone...OK
Phone is already rooted.
--------------------------------------------------------------------------------
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username:
Authorizing...Failed!
Performed by 2.8.0 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM6
Selected model: H830
Reading info...
Model ID: LG-H830
IMEI: 358829-07-023551-0
Android version: 7.0
Battery level: 52%
SW Version: H83020a
Mode: Normal
Firmware compiled date: Oct 19 2016
Firmware compiled time: 04:00:00
Firmware released date: Nov 7 2016
Firmware released time: 13:10:56
SW Version: MPSS.TH.2.0.c1.4-00042-M8996FAAAANAZM-1.74312.1
IMEI: 358829-07-023551-0
Bluetooth address: AC:0D:1B:9C:B0:F6
Wi-Fi MAC address: 5C:70:A3:22:44:4B
SPC: 000000
Checking root access...
Initializing ADB...OK
Waiting for phone...OK
Phone is already rooted.
--------------------------------------------------------------------------------
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: kosrat
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 115 credits.
To perform "Unlock" operation you need to have 100 credits.
Sending exploit...OK
Executing exploit...OK
Sending data to server...OK
Calculating. Please Wait...
Step 2.c...Failed!
Unlock Failed
Please, reboot the phone and try again.
Rebooting phone...
Performed by 2.8.0 Software version.

Octopus box · 03-12-2018, 18:09

Hello.

Please read this: http://forum.gsmhosting.com/vbb/f799...ation-2352292/.

kosrat graphic · 03-12-2018, 18:12

Androied : 7.0
Security Patch LVL : November 1,2016
Software : H830a

kosrat graphic · 03-12-2018, 18:42

Quote:

Originally Posted by Octopus box

Hello.

Please read this: http://forum.gsmhosting.com/vbb/f799...ation-2352292/.

yes i checked sir but the device is originally from usa t-mobile o bought this it was new

Octopus box · 03-13-2018, 06:54

Try to re-flash the phone and repeat the operation again. Try to repeat the operation a few times. If the problem still remain, most likely, security of your device is changed and currently this device can't be unlocked by this factory method.

Neranderson · 08-25-2018, 21:56

Checking data...OK
Platform: LG Qualcomm
Selected port: COM52
Selected model: H830
Reading info...
Model ID: LG-H830
IMEI: 358829-xxxxxxxxxxxxxxxxxx
Android version: 7.0
Battery level: 61%
SW Version: H83020a
Mode: Normal
Firmware compiled date: Oct 19 2016
Firmware compiled time: 04:00:00
Firmware released date: Nov 7 2016
Firmware released time: 13:10:56
SW Version: MPSS.TH.2.0.c1.4-00042-M8996FAAAANAZM-1.74312.1
IMEI: 358829-xxxxxxxxxxxxxxx
Bluetooth address: 60:E3:AC:11:0A:9F
Wi-Fi MAC address: 5C:70:A3:7C:A4:AD
SPC: 000000
Checking root access...
Initializing ADB...OK
Waiting for phone...OK
Phone is already rooted.
--------------------------------------------------------------------------------
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: xxxxxxx
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Sending exploit...OK
Executing exploit...OK
Sending data to server...OK
Calculating. Please Wait...
Step 2.c...Failed!
Unlock Failed
Please, reboot the phone and try again.
Rebooting phone...
Performed by 2.8.8 Software version.

Octopus box · 08-26-2018, 08:34

Try to re-flash the devcie and repeat the "Unlock" operation. If the problem still remain, most likely, security of your device is changed and currently this device can't be unlocked by this factory method.

08-25-2018, 21:56	#6 (permalink)
Neranderson Freak Poster Join Date: Jan 2005 Location: santo domingo Age: 45 Posts: 232 Member: 103844 Status: Offline Thanks Meter: 21	is possible or not? Checking data...OK Platform: LG Qualcomm Selected port: COM52 Selected model: H830 Reading info... Model ID: LG-H830 IMEI: 358829-xxxxxxxxxxxxxxxxxx Android version: 7.0 Battery level: 61% SW Version: H83020a Mode: Normal Firmware compiled date: Oct 19 2016 Firmware compiled time: 04:00:00 Firmware released date: Nov 7 2016 Firmware released time: 13:10:56 SW Version: MPSS.TH.2.0.c1.4-00042-M8996FAAAANAZM-1.74312.1 IMEI: 358829-xxxxxxxxxxxxxxx Bluetooth address: 60:E3:AC:11:0A:9F Wi-Fi MAC address: 5C:70:A3:7C:A4:AD SPC: 000000 Checking root access... Initializing ADB...OK Waiting for phone...OK Phone is already rooted. -------------------------------------------------------------------------------- Connecting to server...OK Octopus smart card is present. Checking smart card...OK Username: xxxxxxx Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Your balance: 100 credits. To perform "Unlock" operation you need to have 100 credits. Sending exploit...OK Executing exploit...OK Sending data to server...OK Calculating. Please Wait... Step 2.c...Failed! Unlock Failed Please, reboot the phone and try again. Rebooting phone... Performed by 2.8.8 Software version.

03-12-2018, 18:09	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Hello. Please read this: http://forum.gsmhosting.com/vbb/f799...ation-2352292/.

03-12-2018, 18:12	#3 (permalink)
kosrat graphic Junior Member Join Date: Jan 2015 Location: iraq Posts: 28 Member: 2330016 Status: Offline Thanks Meter: 10	Androied : 7.0 Security Patch LVL : November 1,2016 Software : H830a

03-13-2018, 06:54	#5 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Try to re-flash the phone and repeat the operation again. Try to repeat the operation a few times. If the problem still remain, most likely, security of your device is changed and currently this device can't be unlocked by this factory method.

08-26-2018, 08:34	#7 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Try to re-flash the devcie and repeat the "Unlock" operation. If the problem still remain, most likely, security of your device is changed and currently this device can't be unlocked by this factory method.