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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 05-05-2017, 00:11   #1 (permalink)
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Smile LG G6 LS993 IMEI Failed [Solved]


Here's the Log


5/3/2017 8:28:47 PM > Platform: LG Qualcomm
5/3/2017 8:28:47 PM > Selected port: COM679
5/3/2017 8:28:47 PM > Selected model: LS993
5/3/2017 8:28:47 PM > Reading info...
5/3/2017 8:28:52 PM > Mode: Emergency
5/3/2017 8:28:52 PM > Initializing flash...5/3/2017 8:28:56 PM > OK
5/3/2017 8:28:57 PM > SW version: 5/3/2017 8:28:57 PM > LS993ZV4_02
5/3/2017 8:28:57 PM > Android version: 7.0
5/3/2017 8:28:57 PM > LAF Version: 1.1
5/3/2017 8:28:57 PM > Product ID: PT02S170328002725
5/3/2017 8:28:57 PM > IMEI: 355140-08-117698-9
5/3/2017 8:28:57 PM > Target operator: SPR
5/3/2017 8:28:57 PM > Hardware: rev_10
5/3/2017 8:28:57 PM > Performed by 2.6.4 Software version.
5/3/2017 8:33:36 PM > --------------------------------------------------------------------------------
5/3/2017 8:33:36 PM > Checking data...5/3/2017 8:33:37 PM > OK
5/3/2017 8:33:37 PM > Platform: LG Qualcomm
5/3/2017 8:33:37 PM > Selected port: COM679
5/3/2017 8:33:37 PM > Selected model: LS993
5/3/2017 8:33:37 PM > Reading info...
5/3/2017 8:33:39 PM > IMEI: 350305-26-000000-4
5/3/2017 8:33:39 PM > Android version: 7.0
5/3/2017 8:33:39 PM > Battery level: 32%
5/3/2017 8:33:39 PM > SW Version: 5/3/2017 8:33:39 PM > LS993ZV3
5/3/2017 8:33:40 PM > Mode: Emergency
5/3/2017 8:33:40 PM > Initializing flash...5/3/2017 8:33:44 PM > OK
5/3/2017 8:33:45 PM > SW version: 5/3/2017 8:33:45 PM > LS993ZV4_02
5/3/2017 8:33:45 PM > Android version: 7.0
5/3/2017 8:33:45 PM > LAF Version: 1.1
5/3/2017 8:33:45 PM > Product ID: PT02S170328002725
5/3/2017 8:33:45 PM > IMEI: 355140-08-117698-9
5/3/2017 8:33:45 PM > Target operator: SPR
5/3/2017 8:33:45 PM > Hardware: rev_10
5/3/2017 8:33:45 PM > Fixing IMEI...
5/3/2017 8:33:45 PM > New IMEI: 355140-08-283458-6
5/3/2017 8:33:57 PM > Internal error! Error code: Z1AL3CAS2Q
5/3/2017 8:33:57 PM > Performed by 2.6.4 Software version.
5/3/2017 8:34:23 PM > --------------------------------------------------------------------------------
5/3/2017 8:34:23 PM > Checking data...5/3/2017 8:34:24 PM > OK
5/3/2017 8:34:24 PM > Platform: LG Qualcomm
5/3/2017 8:34:24 PM > Selected port: COM679
5/3/2017 8:34:24 PM > Selected model: LS993
5/3/2017 8:34:24 PM > Reading info...
5/3/2017 8:34:26 PM > IMEI: 350305-26-000000-4
5/3/2017 8:34:26 PM > Android version: 7.0
5/3/2017 8:34:26 PM > Battery level: 32%
5/3/2017 8:34:26 PM > SW Version: 5/3/2017 8:34:26 PM > LS993ZV3
5/3/2017 8:34:28 PM > Mode: Emergency
5/3/2017 8:34:28 PM > Initializing flash...5/3/2017 8:34:31 PM > OK
5/3/2017 8:34:33 PM > SW version: 5/3/2017 8:34:33 PM > LS993ZV4_02
5/3/2017 8:34:33 PM > Android version: 7.0
5/3/2017 8:34:33 PM > LAF Version: 1.1
5/3/2017 8:34:33 PM > Product ID: PT02S170328002725
5/3/2017 8:34:33 PM > IMEI: 355140-08-117698-9
5/3/2017 8:34:33 PM > Target operator: SPR
5/3/2017 8:34:33 PM > Hardware: rev_10
5/3/2017 8:34:33 PM > Fixing IMEI...
5/3/2017 8:34:33 PM > New IMEI: 355140-08-283458-6
5/3/2017 8:34:45 PM > Internal error! Error code: Z1AL3CAS2Q
5/3/2017 8:34:45 PM > Performed by 2.6.4 Software version.
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Old 05-05-2017, 04:48   #2 (permalink)
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Select LS992 and repair imei put in normal mode guys... try it...good luck
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Old 05-05-2017, 04:51   #3 (permalink)
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Yeah I fixer it, I needed to have it on Normal mode and let software read SPC, I had it on download Mode and that's why it gave error

Sent from my SM-G955U using Tapatalk
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Old 05-05-2017, 04:52   #4 (permalink)
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I did one the other day and posted log. My firmware was ZV5 and I was using octopus test software 2.6.3.1 and selected ls992 and it worked.
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