LG GB255 RED SCREEN after power on - GSM-Forum

kaledkureshi · 06-27-2015, 20:35

Hi

I have an LG GB255g from Koodo Canada which is stuck on RED screen after power on, initially shows LG logo then always stays on red screen

Does it need to flash the fw?

I just connected and calculate the codes though, log is here

Welcome to Octoplus/Octopus Box LG Software version 1.9.9
--------------------------------------------------------------------------

Platform: LG Infineon
Selected port: COM82
Selected baudrate: 921600
Selected model: GB255G
Please reconnect battery, press and hold power button...
Phone found.
Release power button.
Sending loader...OK
Reading info. Please wait...
IMEI: 0119xx-xx-xxxxxx-x
Selecting output file...
Reading EEPROM into file "GB255G-011915002669675.EEP"...
Reading EEPROM done!
Reading codes. Please wait...
Backup saved to
"GB255G-01191xxxxxxxxxx_27-06-2015_15-20-44.eep"
--------------------------------------------------------------------------------
NCK : 5339 0914 5474 0894
NSCK : 0854 0583 6540 0507
SPCK : 5023 1516 2469 7460
CCK : 0541 1193 1525 6163
SIM : 6382 0170 4608 0101
MCC: 302 (Canada)
MNC: 22
To finish the operation, please perform the following steps:
1. Insert the original SIM card and type 2945#*71001#
2. Go to menu>Settings>Security>SIMLOCK and enter the code.

Octopus box · 06-29-2015, 12:15

Hello.

Please try to write EEPROM backup ("GB255G-01191xxxxxxxxxx_27-06-2015_15-20-44.eep") back into the phone, then check whether problem remains.
Post here results and Software log of "Write EEPROM" operation.

kaledkureshi · 06-30-2015, 08:18

I tried but never able to connect with RJ45 cable like before, everytime after press power button phone starts in normal mode and stays on RED screen

Sent from my iPhone using Tapatalk

Octopus box · 06-30-2015, 10:54

Please try to reflash the phone, using KU311 USB cable for connection.

kaledkureshi · 06-30-2015, 14:58

have tried but after connecting usb says "usb device connected is malfunctioned" and then after it finds the driver and phone starts as normal, first LG logo then red screen....

Octopus box · 06-30-2015, 16:16

Please fully charge phone's battery via external charger, then try to write EEPROM backup and firmare via KE500 cable again.
Try to perform these operations with different Baud rate.

kaledkureshi · 06-30-2015, 23:29

yes, after full charge battery Im able to connect via KE500

Now the big question is to download the fw for gb255, I have started at 17:10 and its now 18:27, still its waiting to download the file, its must be something wrong at the host server as I have high speed internet 30mbps

kaledkureshi · 07-01-2015, 00:00

ok, if I read the eeprom from another same model can I write on this red screen phone?

Octopus box · 07-01-2015, 10:19

Yes, You can write EEPROM from another, correctly working GB255 phone into your device.
You can also try to write phone's original backup (GB255G-011915002669675.EEP), like we suggested You previously.

kaledkureshi · 07-01-2015, 15:00

write EEPROM from another good phone, log is below but still after turn on red screen!!!

Welcome to Octoplus/Octopus Box LG Software version 1.9.9
--------------------------------------------------------------------------------
Platform: LG Infineon
Selected port: COM82
Selected baudrate: 921600
Selected model: GB255
Please reconnect battery, press and hold power button...
Phone found.
Release power button.
Sending loader...OK
Reading info. Please wait...
IMEI: 011915-00-266967-5
Opening "GB255-011915002xxxxxx_30jun2015.eep"...OK
Writing EEPROM...
Writing EEPROM done!
Reading info. Please wait...
IMEI: 011915-00-251332-9
Unlocking...
Reading security area...
Backup saved to
"GB255-011915002xxxxxx_01-07-2015_09-38-23.eep"
Writing security area...
Phone successfully unlocked!
Disconnected.

06-27-2015, 20:35	#1 (permalink)
kaledkureshi Freak Poster Join Date: Nov 2010 Location: Canada Posts: 427 Member: 1450247 Status: Offline Thanks Meter: 36	LG GB255 RED SCREEN after power on Hi I have an LG GB255g from Koodo Canada which is stuck on RED screen after power on, initially shows LG logo then always stays on red screen Does it need to flash the fw? I just connected and calculate the codes though, log is here Welcome to Octoplus/Octopus Box LG Software version 1.9.9 -------------------------------------------------------------------------- Platform: LG Infineon Selected port: COM82 Selected baudrate: 921600 Selected model: GB255G Please reconnect battery, press and hold power button... Phone found. Release power button. Sending loader...OK Reading info. Please wait... IMEI: 0119xx-xx-xxxxxx-x Selecting output file... Reading EEPROM into file "GB255G-011915002669675.EEP"... Reading EEPROM done! Reading codes. Please wait... Backup saved to "GB255G-01191xxxxxxxxxx_27-06-2015_15-20-44.eep" -------------------------------------------------------------------------------- NCK : 5339 0914 5474 0894 NSCK : 0854 0583 6540 0507 SPCK : 5023 1516 2469 7460 CCK : 0541 1193 1525 6163 SIM : 6382 0170 4608 0101 MCC: 302 (Canada) MNC: 22 To finish the operation, please perform the following steps: 1. Insert the original SIM card and type 2945#*71001# 2. Go to menu>Settings>Security>SIMLOCK and enter the code.

06-29-2015, 12:15	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,907 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,420	Hello. Please try to write EEPROM backup ("GB255G-01191xxxxxxxxxx_27-06-2015_15-20-44.eep") back into the phone, then check whether problem remains. Post here results and Software log of "Write EEPROM" operation.

06-30-2015, 08:18	#3 (permalink)
kaledkureshi Freak Poster Join Date: Nov 2010 Location: Canada Posts: 427 Member: 1450247 Status: Offline Thanks Meter: 36	I tried but never able to connect with RJ45 cable like before, everytime after press power button phone starts in normal mode and stays on RED screen Sent from my iPhone using Tapatalk

06-30-2015, 10:54	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,907 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,420	Please try to reflash the phone, using KU311 USB cable for connection.

06-30-2015, 14:58	#5 (permalink)
kaledkureshi Freak Poster Join Date: Nov 2010 Location: Canada Posts: 427 Member: 1450247 Status: Offline Thanks Meter: 36	have tried but after connecting usb says "usb device connected is malfunctioned" and then after it finds the driver and phone starts as normal, first LG logo then red screen....

06-30-2015, 16:16	#6 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,907 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,420	Please fully charge phone's battery via external charger, then try to write EEPROM backup and firmare via KE500 cable again. Try to perform these operations with different Baud rate.

06-30-2015, 23:29	#7 (permalink)
kaledkureshi Freak Poster Join Date: Nov 2010 Location: Canada Posts: 427 Member: 1450247 Status: Offline Thanks Meter: 36	yes, after full charge battery Im able to connect via KE500 Now the big question is to download the fw for gb255, I have started at 17:10 and its now 18:27, still its waiting to download the file, its must be something wrong at the host server as I have high speed internet 30mbps

07-01-2015, 00:00	#8 (permalink)
kaledkureshi Freak Poster Join Date: Nov 2010 Location: Canada Posts: 427 Member: 1450247 Status: Offline Thanks Meter: 36	ok, if I read the eeprom from another same model can I write on this red screen phone?

07-01-2015, 10:19	#9 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,907 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,420	Yes, You can write EEPROM from another, correctly working GB255 phone into your device. You can also try to write phone's original backup (GB255G-011915002669675.EEP), like we suggested You previously.

07-01-2015, 15:00	#10 (permalink)
kaledkureshi Freak Poster Join Date: Nov 2010 Location: Canada Posts: 427 Member: 1450247 Status: Offline Thanks Meter: 36	write EEPROM from another good phone, log is below but still after turn on red screen!!! Welcome to Octoplus/Octopus Box LG Software version 1.9.9 -------------------------------------------------------------------------------- Platform: LG Infineon Selected port: COM82 Selected baudrate: 921600 Selected model: GB255 Please reconnect battery, press and hold power button... Phone found. Release power button. Sending loader...OK Reading info. Please wait... IMEI: 011915-00-266967-5 Opening "GB255-011915002xxxxxx_30jun2015.eep"...OK Writing EEPROM... Writing EEPROM done! Reading info. Please wait... IMEI: 011915-00-251332-9 Unlocking... Reading security area... Backup saved to "GB255-011915002xxxxxx_01-07-2015_09-38-23.eep" Writing security area... Phone successfully unlocked! Disconnected.