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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 10-03-2015, 03:39   #1 (permalink)
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Smile LG GR500 unlocking failed need help [Solved]


Welcome to Octoplus/Octopus Box LG Software version 1.9.8
--------------------------------------------------------------------------------
Platform: LG SEMC
Selected port: COM181
Selected baudrate: 921600
Selected model: GR500
Use Testpoint/Jumper: No
--------------------------------------------------------------------------------
For correct working the battery must be fully charged!
Please, reconnect battery, press and hold camera button and connect USB
cable.
If phone not connected, connect (solder) jumper according to picture
("Show testpoint" button).
Starting...
Phone found!
Chip ID: 0xD9000401FFFFFFFF
Chipset: DB3200
BootROM mode detected
Sending ACC preloader...OK
Sending APP preloader...OK
CID: 54
IMEI: 011793-00-622595-4
Color: Red
Sending ACC production loader...
Answer timed out
Error of sending header
Disconnected.
--------------------------------------------------------------------------------
Platform: LG SEMC
Selected port: COM181
Selected baudrate: 921600
Selected model: GR500
Use Testpoint/Jumper: No
--------------------------------------------------------------------------------
For correct working the battery must be fully charged!
Please, reconnect battery, press and hold camera button and connect USB
cable.
If phone not connected, connect (solder) jumper according to picture
("Show testpoint" button).
Starting...
Phone found!
Chip ID: 0xD9000401FFFFFFFF
Chipset: DB3200
Answer timed out
Sending ACC preloader...
Answer timed out
No ACK
Disconnected.
--------------------------------------------------------------------------------
Platform: LG SEMC
Selected port: COM181
Selected baudrate: 921600
Selected model: GR500
Use Testpoint/Jumper: No
--------------------------------------------------------------------------------
For correct working the battery must be fully charged!
Please, reconnect battery, press and hold camera button and connect USB
cable.
If phone not connected, connect (solder) jumper according to picture
("Show testpoint" button).
Starting...
Phone found!
Chip ID: 0xD9000401FFFFFFFF
Chipset: DB3200
BootROM mode detected
Sending ACC preloader...OK
Sending APP preloader...OK
CID: 54
IMEI: 011793-00-622595-4
Answer timed out
No ACK
Error of reading OTP!
Sending ACC production loader...
Answer timed out
No ACK
Error of sending header
Disconnected.

Last edited by Octopus box; 10-05-2015 at 12:17.
 
Old 10-03-2015, 11:53   #2 (permalink)
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Hello.

Please install latest Software version and repeat "Unlock" operation.
Post here result and full Software log of the operation.
 
Old 10-04-2015, 04:43   #3 (permalink)
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LG GR500 unlock Done

press volume up and inset usb cable then unlock ok

Platform: LG SEMC
Selected port: COM181
Selected baudrate: 921600
Selected model: GR500
Use Testpoint/Jumper: No
--------------------------------------------------------------------------------
For correct working the battery must be fully charged!
Please, reconnect battery, press and hold camera button and connect USB
cable.
If phone not connected, connect (solder) jumper according to picture
("Show testpoint" button).
Starting...
Phone found!
Chip ID: 0xD9000401FFFFFFFF
Chipset: DB3200
BootROM mode detected
Sending ACC preloader...OK
Sending APP preloader...OK
CID: 54
IMEI: 011793-00-622595-4
Color: Red
Sending ACC production loader...OK
Sending APP production loader...OK
Unlocking...OK
Phone successfully unlocked!
Disconnected.
 
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