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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 05-06-2012, 21:07   #1 (permalink)
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lg gw 620 freez at start up

hi

i had forgotten my phone user code many wrong code.i have decided to flash phone to erase user code after use GW620AT-00-V20d-EUA-XX-JAN-03-2011+0-DZ phone does not power it show only black screen with many message:[Blue Error Handler] Arm11 is crashed!!
[Press Volume up key]Reboot&savelog
[Press Volume down

-------------------------------
Linux Kernel Panic
Process init (pid: 1)
-------------------------------
Etc...i have used another firmware GW620AT-00-V20e-206-XX-JAN-20-2011+0-DZ,same problem .Now i don't know what to do.please help me sorry for my bad english my native language is french
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Old 05-07-2012, 05:27   #2 (permalink)
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Hello.
What was the firmware version in your phone before (V10 or V20) exactly? Also please post here full software log with all of your actions.
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Old 05-07-2012, 16:54   #3 (permalink)
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firmware version was v10
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Old 05-07-2012, 16:57   #4 (permalink)
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Try to re-flash with V10 firmware.
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Old 05-07-2012, 18:07   #5 (permalink)
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after tried v10 firmware i have this log:Welcome to Octopus Box LG Software version 2.1.0
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM22
Selected model: GW620
Phone model: GW620
Mode: Emergency
Opening "GW620AT-01-V10f-208-20-MAR-12-2010+0-DZ.oct"...OK
Writing Firmware...
Checking partition...OK
Writing QCSBL...OK
Writing AMSS...Failed!
flash is ok with v20 file but phone does not power
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Old 05-08-2012, 05:43   #6 (permalink)
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Please try to re-flash the phone using original LG flasher. Octopus Box software doesn't write phone's boot for this phone model, this can be the problem.
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Old 05-08-2012, 12:12   #7 (permalink)
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please could you upload lg original flasher for me here?
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Old 07-12-2012, 12:08   #8 (permalink)
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Please ask in LG section of this forum.
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