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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 07-30-2016, 12:26   #1 (permalink)
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lg h343 cricket after unlock only 2g data working


i have unlocked an lg risio h343 cricket phone sucesfully with octopus but after one day the customer returned and told me that the data is only 2g no 3g or lte voice works fine.is any fix for this i have two pcs with the same problem.



thanks for your help!!!
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Old 07-30-2016, 13:12   #2 (permalink)
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Hello.

Please, try to set up APN manually, if problem still remain, try to write QCN file, then check network again.
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Old 08-02-2016, 10:30   #3 (permalink)
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thanks support team this two days i was sick and i didnt respond soon.but i couldnt find qcn file can you share it please..thanks!!
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Old 08-02-2016, 11:35   #4 (permalink)
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Quote:
Originally Posted by bismed View Post
thanks support team this two days i was sick and i didnt respond soon.but i couldnt find qcn file can you share it please..thanks!!
Hello.

Unfortunately, QCN file for this phone model isn't available at the Support Area
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Old 08-02-2016, 11:39   #5 (permalink)
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This model 3g 4g works only on usa cellular frequency ...
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