GSM-Forum - LG-H631 error to unlock [Answered]

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- - LG-H631 error to unlock [Answered] (https://forum.gsmhosting.com/vbb/f799/lg-h631-error-unlock-answered-2669288/)

LG-H631 error to unlock [Answered]

Checking data...OK
Platform: LG Qualcomm
Selected port: COM20
Selected model: H631
Reading info...
Model ID: LG-H631
IMEI: 358387-06-092404-9
Android version: 5.0.2
Battery level: 23%
Mode: Normal
Firmware compiled date: Mar 10 2015
Firmware compiled time: 06:00:00
Firmware released date: Apr 17 2015
Firmware released time: 12:53:31
SW Version: MPSxxxxx
SPC: 000000
Checking root access...Failed!
Error code: ADB0000002
Performed by 2.9.5 Software versio

need help thanks

Hello.

Please download and install latest test software version 2.9.5.06 from the Support Area (LG/TEST SOFTWARE/), then repeat Unlock operation again, post here log.

Quote:

To enter Support Area, press "Go to support" button on "Support & options" tab of the Software.

Phone is already rooted.
--------------------------------------------------------------------------------
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: 33
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Sending data to server...
Sending exploit...OK
Executing exploit...OK
Calculating. Please Wait...
Step 1.a0...Failed!
Step 4.a0...Failed!
Trying second method...
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM20
Selected model: H631
Reading info...
Model ID: LG-H631
IMEI: 358387-06-092404-9
Android version: 5.0.2
Battery level: 26%
Mode: Normal
Firmware compiled date: Mar 10 2015
Firmware compiled time: 06:00:00
Firmware released date: Apr 17 2015
Firmware released time: 12:53:31
SW Version: MPSS.DPM.2.0.c11-00014-M8936FAAAANUZM-1
IMEI: 358387-06-092404-9
SPC: 000000
Checking root access...Failed!
Error code: ADB0000002
Performed by 2.9.5.06 Software version.

same error

Hello.

Please try to re-flash the phone with higher version from our Support Area (support/lg/H631/H63120c_00_0725), then root your phone and repeat Unlock operation again, post here results.