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08-16-2019, 04:25 | #1 (permalink) |
No Life Poster Join Date: Jun 2011 Location: manila
Posts: 1,168
Member: 1595088 Status: Offline Thanks Meter: 184 | LG-H631 error to unlock [Answered] Platform: LG Qualcomm Selected port: COM20 Selected model: H631 Reading info... Model ID: LG-H631 IMEI: 358387-06-092404-9 Android version: 5.0.2 Battery level: 23% Mode: Normal Firmware compiled date: Mar 10 2015 Firmware compiled time: 06:00:00 Firmware released date: Apr 17 2015 Firmware released time: 12:53:31 SW Version: MPSxxxxx SPC: 000000 Checking root access...Failed! Error code: ADB0000002 Performed by 2.9.5 Software versio need help thanks |
08-16-2019, 08:01 | #2 (permalink) | |
Product Supporter Join Date: Jan 2019 Location: USA, New York
Posts: 10,159
Member: 2891705 Status: Offline Thanks Meter: 2,141 | Hello. Please download and install latest test software version 2.9.5.06 from the Support Area (LG/TEST SOFTWARE/), then repeat Unlock operation again, post here log. Quote:
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08-17-2019, 06:42 | #3 (permalink) |
No Life Poster Join Date: Jun 2011 Location: manila
Posts: 1,168
Member: 1595088 Status: Offline Thanks Meter: 184 | Phone is already rooted. -------------------------------------------------------------------------------- Connecting to server...OK Octopus smart card is present. Checking smart card...OK Username: 33 Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Your balance: 100 credits. To perform "Unlock" operation you need to have 100 credits. Sending data to server... Sending exploit...OK Executing exploit...OK Calculating. Please Wait... Step 1.a0...Failed! Step 4.a0...Failed! Trying second method... -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM20 Selected model: H631 Reading info... Model ID: LG-H631 IMEI: 358387-06-092404-9 Android version: 5.0.2 Battery level: 26% Mode: Normal Firmware compiled date: Mar 10 2015 Firmware compiled time: 06:00:00 Firmware released date: Apr 17 2015 Firmware released time: 12:53:31 SW Version: MPSS.DPM.2.0.c11-00014-M8936FAAAANUZM-1 IMEI: 358387-06-092404-9 SPC: 000000 Checking root access...Failed! Error code: ADB0000002 Performed by 2.9.5.06 Software version. same error |
08-17-2019, 11:47 | #4 (permalink) |
Product Supporter Join Date: Jan 2019 Location: USA, New York
Posts: 10,159
Member: 2891705 Status: Offline Thanks Meter: 2,141 | Hello. Please try to re-flash the phone with higher version from our Support Area (support/lg/H631/H63120c_00_0725), then root your phone and repeat Unlock operation again, post here results. |
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