LG H634 unlock not successful - GSM-Forum

kenjatech · 11-17-2017, 19:46

This phone displays that it is permanently locked when 2945#*634# is entered into the dialpad. I flashed it with with the firmware from support but still no change. Any assistance would be appreciated.

Octopus box · 11-18-2017, 08:43

kenjatech · 11-18-2017, 13:00

"Firmware Write"

11/16/2017 2:52:37 PM > --------------------------------------------------------------------------------
11/16/2017 2:52:37 PM > Checking data...11/16/2017 2:52:39 PM > OK
11/16/2017 2:52:39 PM > Platform: LG Qualcomm
11/16/2017 2:52:39 PM > Selected port: COM712
11/16/2017 2:52:39 PM > Selected model: H634
11/16/2017 2:52:39 PM > Reading info...
11/16/2017 2:52:41 PM > Model ID: LG-H634
11/16/2017 2:52:41 PM > IMEI: 359565-06-442127-3
11/16/2017 2:52:41 PM > Android version: 5.1.1
11/16/2017 2:52:41 PM > Battery level: 20%
11/16/2017 2:52:41 PM > SW Version: 11/16/2017 2:52:41 PM > H63410h
11/16/2017 2:52:43 PM > Mode: Emergency
11/16/2017 2:52:43 PM > Initializing flash...11/16/2017 2:52:46 PM > OK
11/16/2017 2:52:47 PM > SW version: 11/16/2017 2:52:47 PM > LGH634AT-00-V10h-CRK-US-MAR-17-2017-ARB00+0
11/16/2017 2:52:47 PM > Android version: 5.1.1
11/16/2017 2:52:47 PM > LAF Version: 1.1
11/16/2017 2:52:47 PM > Product ID: CT68S151018004207
11/16/2017 2:52:47 PM > IMEI: 359565-06-442127-3
11/16/2017 2:52:47 PM > Target operator: CRK
11/16/2017 2:52:47 PM > Hardware: rev_10
11/16/2017 2:52:47 PM > --------------------------------------------------------------------------------
11/16/2017 2:52:47 PM > Writing phone firmware without real necessity is at your own risk.

Downgrade may lead to phone damage!

Please, make sure the phone's battery is fully charged.
Disconnect all other devices from the computer (including phones, modems, etc.) and close all other running programs.
To avoid errors in the flashing process, use a clean PC (without any installed drivers for other Qualcomm-based devices).
You should not run any other programs or attach new devices to your computer during the flashing!
11/16/2017 2:52:47 PM > --------------------------------------------------------------------------------
11/16/2017 2:52:53 PM > Opening "LGH634AT-01-V10g-310-150-JAN-06-2016-ARB00+0.oct"...11/16/2017 2:52:53 PM > OK
11/16/2017 2:52:53 PM > Setting options...11/16/2017 2:52:55 PM > OK
11/16/2017 2:52:55 PM > Reading partitions...11/16/2017 2:52:56 PM > OK
11/16/2017 2:52:56 PM > Formating USERDATA...11/16/2017 2:53:00 PM > OK
11/16/2017 2:53:00 PM > Formating ENCRYPT...11/16/2017 2:53:04 PM > OK
11/16/2017 2:53:04 PM > Writing PrimaryGPT...11/16/2017 2:53:04 PM > OK
11/16/2017 2:53:04 PM > Writing sbl1...11/16/2017 2:53:05 PM > OK
11/16/2017 2:53:05 PM > Writing tz...11/16/2017 2:53:05 PM > OK
11/16/2017 2:53:05 PM > Writing hyp...11/16/2017 2:53:05 PM > OK
11/16/2017 2:53:05 PM > Writing rpm...11/16/2017 2:53:06 PM > OK
11/16/2017 2:53:06 PM > Writing aboot...11/16/2017 2:53:06 PM > OK
11/16/2017 2:53:06 PM > Writing sbl1bak...11/16/2017 2:53:06 PM > OK
11/16/2017 2:53:06 PM > Writing tzbak...11/16/2017 2:53:07 PM > OK
11/16/2017 2:53:07 PM > Writing hypbak...11/16/2017 2:53:07 PM > OK
11/16/2017 2:53:07 PM > Writing rpmbak...11/16/2017 2:53:07 PM > OK
11/16/2017 2:53:07 PM > Writing abootbak...11/16/2017 2:53:07 PM > OK
11/16/2017 2:53:07 PM > Writing persist...11/16/2017 2:53:09 PM > OK
11/16/2017 2:53:09 PM > Writing laf...11/16/2017 2:53:13 PM > OK
11/16/2017 2:53:13 PM > Writing boot...11/16/2017 2:53:17 PM > OK
11/16/2017 2:53:17 PM > Writing recovery...11/16/2017 2:53:20 PM > OK
11/16/2017 2:53:20 PM > Writing sec...11/16/2017 2:53:20 PM > OK
11/16/2017 2:53:20 PM > Writing factory...11/16/2017 2:53:24 PM > OK
11/16/2017 2:53:24 PM > Writing modem...11/16/2017 2:53:38 PM > OK
11/16/2017 2:53:38 PM > Writing system...11/16/2017 3:00:15 PM > OK
11/16/2017 3:00:15 PM > Writing cache...11/16/2017 3:00:19 PM > OK
11/16/2017 3:00:19 PM > Writing userdata...11/16/2017 3:00:38 PM > OK
11/16/2017 3:00:38 PM > Writing BackupGPT...11/16/2017 3:00:38 PM > OK
11/16/2017 3:00:38 PM > Reading partitions...11/16/2017 3:00:39 PM > OK
11/16/2017 3:00:39 PM > Formating RCT...11/16/2017 3:00:43 PM > OK
11/16/2017 3:00:43 PM > Formating MPT...11/16/2017 3:00:47 PM > OK
11/16/2017 3:00:47 PM > Finalizing...11/16/2017 3:00:49 PM > OK
11/16/2017 3:00:49 PM > Writing firmware done!
11/16/2017 3:00:49 PM > Performed by 2.7.5 Software version.

"Unlock"

11/17/2017 1:30:43 PM > Checking data...11/17/2017 1:30:44 PM > OK
11/17/2017 1:30:44 PM > Platform: LG Qualcomm
11/17/2017 1:30:44 PM > Selected port: COM130
11/17/2017 1:30:44 PM > Selected model: H634
11/17/2017 1:30:44 PM > Reading info...
11/17/2017 1:30:46 PM > Model ID: LG-H634
11/17/2017 1:30:46 PM > IMEI: 359565-06-442127-3
11/17/2017 1:30:46 PM > Android version: 5.1.1
11/17/2017 1:30:46 PM > Battery level: 6%
11/17/2017 1:30:46 PM > SW Version: 11/17/2017 1:30:46 PM > H63410g
11/17/2017 1:30:55 PM > Trying to enable Diagnostics ports...
11/17/2017 1:30:55 PM > Found model EAAAANVZ: ÿd at port COM130
11/17/2017 1:30:55 PM > Unlocking...
11/17/2017 1:30:58 PM > Reading QCN...
11/17/2017 1:30:58 PM > Send SPC...11/17/2017 1:30:58 PM > OK
11/17/2017 1:30:58 PM > Reading Mobile Property...11/17/2017 1:30:58 PM > OK
11/17/2017 1:30:58 PM > Reading Feature Mask...11/17/2017 1:30:58 PM > OK
11/17/2017 1:30:58 PM > Reading Roaming List 0...11/17/2017 1:30:58 PM > OK
11/17/2017 1:30:58 PM > Reading NV_Numbered Items...11/17/2017 1:33:05 PM > OK
11/17/2017 1:33:05 PM > Reading NV_Numbered SIM1 Items...11/17/2017 1:35:39 PM > OK
11/17/2017 1:35:39 PM > Reading NV_Numbered SIM2 Items...11/17/2017 1:38:13 PM > OK
11/17/2017 1:38:13 PM > Reading NV Items...11/17/2017 1:38:16 PM > OK
11/17/2017 1:38:16 PM > Reading EFS...11/17/2017 1:38:16 PM > OK
11/17/2017 1:38:16 PM > Reading Provisioning Items...11/17/2017 1:38:25 PM > OK
11/17/2017 1:38:25 PM > Reading QCN done!
11/17/2017 1:38:25 PM > Backup saved to "H634_359565064421273_17-11-2017_13-30-57.qcn"
11/17/2017 1:38:25 PM > Do you want to create security backup?
11/17/2017 1:38:28 PM > Switching to Download mode...11/17/2017 1:38:54 PM > OK
11/17/2017 1:38:54 PM > Initializing flash...11/17/2017 1:38:57 PM > OK
11/17/2017 1:38:57 PM > Reading partitions...11/17/2017 1:38:57 PM > OK
11/17/2017 1:38:57 PM > Reading security area...11/17/2017 1:38:59 PM > OK
11/17/2017 1:38:59 PM > Backup saved to "H634_359565064421273_17-11-2017_13-38-28.SEC"
11/17/2017 1:38:59 PM > Switching to Normal mode...
11/17/2017 1:39:31 PM > Found model EAAAANVZ: ÿd at port COM130
11/17/2017 1:39:33 PM > Writing security area...11/17/2017 1:39:34 PM > OK
11/17/2017 1:39:34 PM > Rebooting phone...
11/17/2017 1:40:04 PM > Found model EAAAANVZ: ÿd at port COM130
11/17/2017 1:40:05 PM > Phone successfully unlocked!
11/17/2017 1:40:05 PM > Rebooting phone...
11/17/2017 1:40:05 PM > Performed by 2.7.5 Software version.

kenjatech · 11-18-2017, 13:01

What I need to know is there a way to somehow reset the unlock counter on this phone.

Octopus box · 11-18-2017, 14:28

Insert SIM card and check network, even in phone's menu is written "permanently locked".

kenjatech · 11-18-2017, 15:26

In "available networks", manual search gives, "error while searching for networks". Automatic search displays "Automatic registration" for a while, and then nothing.

Octopus box · 11-20-2017, 13:54

Did You try to make a call? What is the network status on your phone?

kenjatech · 11-20-2017, 15:14

no satus. I explained that in the above post

kenjatech · 11-20-2017, 16:40

Could it be a modem problem, I've read on the forum of others with this problem that also haven't found a solution.

Octopus box · 11-21-2017, 08:41

Please, dial *#06# and post here result?! If after Write Firmware and Unlock operations problem are still remain, then You can try to perform Reset Security operation.

kenjatech · 11-23-2017, 18:32

not working, after resetting security and unlocking, the phone is displaying, 'This phone is permanently and can not be unlocked', for all categories on the "SIM Unlock Process" after dialing 2945#*634#

Octopus box · 11-24-2017, 09:00

You can try to reflash the phone with another firmware, if problem will still remain, this can be HW issue.

11-17-2017, 19:46	#1 (permalink)
kenjatech No Life Poster Join Date: May 2010 Location: Haiti Posts: 967 Member: 1299439 Status: Offline Thanks Meter: 77	LG H634 unlock not successful This phone displays that it is permanently locked when 2945#*634# is entered into the dialpad. I flashed it with with the firmware from support but still no change. Any assistance would be appreciated.

11-18-2017, 08:43	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,813 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Hello. Post here full Software log with "Write Firmware" and "Unlock" operations, we will check. Also, please read and always follow these rules: http://forum.gsmhosting.com/vbb/f62/...rules-1591101/, http://forum.gsmhosting.com/vbb/f799...leted-2165821/. http://forum.gsmhosting.com/vbb/f799.../#post12789854, http://forum.gsmhosting.com/vbb/f799.../#post12688089, http://forum.gsmhosting.com/vbb/f799...l#post12620912, http://forum.gsmhosting.com/vbb/f799...l#post12494968, http://forum.gsmhosting.com/vbb/f799.../#post12620710, http://forum.gsmhosting.com/vbb/f799.../#post12490558.

11-18-2017, 13:01	#4 (permalink)
kenjatech No Life Poster Join Date: May 2010 Location: Haiti Posts: 967 Member: 1299439 Status: Offline Thanks Meter: 77	What I need to know is there a way to somehow reset the unlock counter on this phone.

11-18-2017, 14:28	#5 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,813 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Insert SIM card and check network, even in phone's menu is written "permanently locked".

11-18-2017, 15:26	#6 (permalink)
kenjatech No Life Poster Join Date: May 2010 Location: Haiti Posts: 967 Member: 1299439 Status: Offline Thanks Meter: 77	In "available networks", manual search gives, "error while searching for networks". Automatic search displays "Automatic registration" for a while, and then nothing.

11-20-2017, 13:54	#7 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,813 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Did You try to make a call? What is the network status on your phone?

11-20-2017, 15:14	#8 (permalink)
kenjatech No Life Poster Join Date: May 2010 Location: Haiti Posts: 967 Member: 1299439 Status: Offline Thanks Meter: 77	no satus. I explained that in the above post

11-20-2017, 16:40	#9 (permalink)
kenjatech No Life Poster Join Date: May 2010 Location: Haiti Posts: 967 Member: 1299439 Status: Offline Thanks Meter: 77	Could it be a modem problem, I've read on the forum of others with this problem that also haven't found a solution.

11-21-2017, 08:41	#10 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,813 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Please, dial *#06# and post here result?! If after Write Firmware and Unlock operations problem are still remain, then You can try to perform Reset Security operation.

11-23-2017, 18:32	#11 (permalink)
kenjatech No Life Poster Join Date: May 2010 Location: Haiti Posts: 967 Member: 1299439 Status: Offline Thanks Meter: 77	not working, after resetting security and unlocking, the phone is displaying, 'This phone is permanently and can not be unlocked', for all categories on the "SIM Unlock Process" after dialing 2945#*634#

11-24-2017, 09:00	#12 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,813 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	You can try to reflash the phone with another firmware, if problem will still remain, this can be HW issue.