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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 07-12-2019, 18:14   #1 (permalink)
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Smile Lg h790 stuck on logo after flash [Solved]


Hi Octopus team Lg H790 stuck on logo after frp or flashing with octopus
here is logs

7/11/2019 6:07:40 PM > Reading info...
7/11/2019 6:07:42 PM > IMEI: 353626-07-562917-5
7/11/2019 6:07:42 PM > Android version:
7/11/2019 6:07:42 PM > Battery level: 21%
7/11/2019 6:07:44 PM > Mode: Emergency
7/11/2019 6:07:44 PM > Initializing flash...7/11/2019 6:07:46 PM > OK
7/11/2019 6:07:47 PM > Platform: msm8992
7/11/2019 6:07:47 PM > SW version: 7/11/2019 6:07:47 PM > LGH790AT-00-V10f-NXS-XXX-OCT-03-2015-32G-MDA89E-US
7/11/2019 6:07:47 PM > Android version: 6.0
7/11/2019 6:07:47 PM > LAF Version: 1.2
7/11/2019 6:07:47 PM > Product ID: SM07S151006003651
7/11/2019 6:07:47 PM > IMEI: 353626-07-562917-5
7/11/2019 6:07:47 PM > Target operator: GOOGLE
7/11/2019 6:07:47 PM > Hardware:
7/11/2019 6:07:47 PM > After performing Reset FRP operation the phone may stuck on logo. To fix this problem You shall reflash the phone with the latest firmare.

Perform Reset FRP operation at your own risk. Continue?
7/11/2019 6:08:24 PM > Reading partitions...7/11/2019 6:08:25 PM > OK
7/11/2019 6:08:25 PM > Resetting FRP Lock...7/11/2019 6:08:29 PM > OK
7/11/2019 6:08:29 PM > Resetting FRP lock successfully completed!
7/11/2019 6:08:29 PM > If the phone hang on logo or is restarting afetr performing the operation, please re-flash it using the same or higher version of firmware
7/11/2019 6:08:29 PM > Performed by 2.9.5 Software version.
7/11/2019 6:08:29 PM > Elapsed Time: 12:00:53 AM
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Old 07-13-2019, 08:27   #2 (permalink)
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Hello.

Read Software log: If the phone hang on logo or is restarting afetr performing the operation, please re-flash it using the same or higher version of firmware
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Old 07-14-2019, 17:08   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Read Software log: If the phone hang on logo or is restarting afetr performing the operation, please re-flash it using the same or higher version of firmware
Thanks team its done with ota file first have to flash with official file after official file must write ota file wola

BR,
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