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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 11-21-2016, 15:53   #1 (permalink)
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LG H850 unlock problem


After unlock OK..i put sim inside..and show me NETWORK BLOCKED and not work! Maybe Security area corupted? Imei is OK! Please advice..sould i try reset security and after that repeat unlock?




Welcome to Octoplus/Octopus Box LG Software version 2.4.8
--------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM46
Selected model: H850
Reading info...
Model ID: LG-H850
IMEI: 357657-07-456487-9
Android version: 6.0.1
Battery level: 93%
SW Version: H85010i
Mode: Normal
Firmware compiled date: Jun 22 2016
Firmware compiled time: 19:00:00
Firmware released date: Sep 26 2016
Firmware released time: 16:56:53
SW Version: MPSS.TH.2.0.c1.4-00032-M8996FAAAANAZM-
1.59525.1.61245.1
IMEI: 357657-07-456487-9
SPC: 000000
Unlocking...
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "H850_357657074564879_21-11-2016_15-36-44.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Reading security area...OK
Backup saved to "H850_357657074564879_21-11-2016_15-49-47.SEC"
Writing security area...OK
Switching to Normal mode...
Found model LGH850AT: ÿh Gü at port COM46
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing QCN done!
Phone successfully unlocked!
Rebooting phone...
Performed by 2.4.8 Software version.
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Old 11-21-2016, 15:57   #2 (permalink)
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Hello.

Please, write first security backup and QCN, after install the latest Software version and repeat Unlock operation again.
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Old 11-21-2016, 16:46   #3 (permalink)
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Try it 2 times..FAILED!

Welcome to Octoplus/Octopus Box LG Software version 2.5.0
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM46
Selected model: H850
Reading info...
Model ID: LG-H850
IMEI: 357657-07-456487-9
Android version: 6.0.1
Battery level: 97%
SW Version: H85010i
Mode: Normal
Firmware compiled date: Jun 22 2016
Firmware compiled time: 19:00:00
Firmware released date: Sep 26 2016
Firmware released time: 16:56:53
SW Version: MPSS.TH.2.0.c1.4-00032-M8996FAAAANAZM-
1.59525.1.61245.1
IMEI: 357657-07-456487-9
SPC: 000000
Opening "H850_357657074564879_21-11-2016_15-49-47.SEC"...
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Reading security area...OK
Backup saved to "H850_357657074564879_21-11-2016_17-40-30.SEC"
Writing security area...Failed!
Performed by 2.5.0 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM46
Selected model: H850
Reading info...
Model ID: LG-H850
IMEI: 357657-07-456487-9
Android version: 6.0.1
Battery level: 97%
SW Version: H85010i
Mode: Emergency
Initializing flash...OK
SW version: LGH850AT-01-V10i-234-30-SEP-26-2016+0
Android version: 6.0.1
LAF Version: 1.1
Product ID: BS06S160502000266
IMEI: 357657-07-456487-9
Target operator: GLOBAL
Hardware: rev_11
Opening "H850_357657074564879_21-11-2016_15-49-47.SEC"...
Reading partitions...OK
Reading security area...OK
Backup saved to "H850_357657074564879_21-11-2016_17-44-58.SEC"
Writing security area...Failed!
Performed by 2.5.0 Software version.
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Old 11-22-2016, 08:47   #4 (permalink)
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We will prepare test Software version for You, when it will be ready, we will inform You.
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Old 11-22-2016, 12:39   #5 (permalink)
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Please, download and install test Software version form the Support Area (LG/TEST SOFTWARE/) then repeat operation which You need again, post here full Software log.
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Old 11-22-2016, 20:47   #6 (permalink)
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Ok..i will test tomorow! Thx for your support!
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Old 11-23-2016, 08:47   #7 (permalink)
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Quote:
Originally Posted by djdansmart View Post
Ok..i will test tomorow! Thx for your support!



Welcome to Octoplus/Octopus Box LG Software version 2.5.0.3
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM46
Selected model: H850
Reading info...
Model ID: LG-H850
IMEI: 357657-07-456487-9
Android version: 6.0.1
Battery level: 99%
SW Version: H85010i
Mode: Normal
Firmware compiled date: Jun 22 2016
Firmware compiled time: 19:00:00
Firmware released date: Sep 26 2016
Firmware released time: 16:56:53
SW Version: MPSS.TH.2.0.c1.4-00032-M8996FAAAANAZM-
1.59525.1.61245.1
IMEI: 357657-07-456487-9
SPC: 000000
Performed by 2.5.0.3 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM46
Selected model: H850
Reading info...
Model ID: LG-H850
IMEI: 357657-07-456487-9
Android version: 6.0.1
Battery level: 99%
SW Version: H85010i
Mode: Normal
Firmware compiled date: Jun 22 2016
Firmware compiled time: 19:00:00
Firmware released date: Sep 26 2016
Firmware released time: 16:56:53
SW Version: MPSS.TH.2.0.c1.4-00032-M8996FAAAANAZM-
1.59525.1.61245.1
IMEI: 357657-07-456487-9
SPC: 000000
Opening "H850_357657074564879_21-11-2016_15-49-47.SEC"...
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Reading security area...OK
Backup saved to "H850_357657074564879_23-11-2016_09-44-55.SEC"
Writing security area...
LAF Error: 80000121.
Write Backup pperation is currently not supported for your phone's
firmware.Failed!
Performed by 2.5.0.3 Software version.
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Old 11-23-2016, 08:54   #8 (permalink)
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Unfortunately, the firmware on your phone has new security which currently isn't supported.
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Old 11-23-2016, 09:18   #9 (permalink)
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Ok..as i think! In this case even unlock can`t be done! Thx for your time!
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Old 11-23-2016, 09:24   #10 (permalink)
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Quote:
Originally Posted by djdansmart View Post
Ok..as i think! In this case even unlock can`t be done! Thx for your time!
Please, try to repeat Unlock operation with skip Read /Write QCN option.
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