LG-K371 unlock error android 7.0 [Solved] - GSM-Forum

reedson · 07-19-2017, 12:15

7/19/2017 10:43:12 AM > Platform: LG Qualcomm
7/19/2017 10:43:12 AM > Selected port: COM18
7/19/2017 10:43:12 AM > Selected model: K371
7/19/2017 10:43:12 AM > Reading info...
7/19/2017 10:43:13 AM > Model ID: LG-K371
7/19/2017 10:43:13 AM > IMEI: 354885-07-111038-7
7/19/2017 10:43:13 AM > Android version: 7.0
7/19/2017 10:43:13 AM > Battery level: 94%
7/19/2017 10:43:13 AM > SW Version: 7/19/2017 10:43:13 AM > K37120j
7/19/2017 10:43:13 AM > Mode: Normal
7/19/2017 10:43:13 AM > Firmware compiled date: Mar 09 2017
7/19/2017 10:43:13 AM > Firmware compiled time: 19:00:00
7/19/2017 10:43:14 AM > Firmware released date: Apr 19 2017
7/19/2017 10:43:14 AM > Firmware released time: 14:18:15
7/19/2017 10:43:14 AM > SW Version: 7/19/2017 10:43:14 AM > MPSS.JO.2.0.c1.2-00020-8909_GEN_PACK-1.90266.1.93441.1
7/19/2017 10:43:14 AM > IMEI: 354885-07-111038-7
7/19/2017 10:43:14 AM > SPC: 000000
7/19/2017 10:43:14 AM > Unlocking...
7/19/2017 10:43:16 AM > Reading QCN...
7/19/2017 10:43:16 AM > Send SPC...7/19/2017 10:43:17 AM > OK
7/19/2017 10:43:17 AM > Reading Mobile Property...7/19/2017 10:43:17 AM > OK
7/19/2017 10:43:17 AM > Reading Feature Mask...7/19/2017 10:43:17 AM > OK
7/19/2017 10:43:17 AM > Reading Roaming List 0...7/19/2017 10:43:17 AM > OK
7/19/2017 10:43:17 AM > Reading NV_Numbered Items...7/19/2017 10:45:44 AM > OK
7/19/2017 10:45:44 AM > Reading NV_Numbered SIM1 Items...7/19/2017 10:48:15 AM > OK
7/19/2017 10:48:15 AM > Reading NV_Numbered SIM2 Items...7/19/2017 10:50:23 AM > OK
7/19/2017 10:50:23 AM > Reading NV Items...7/19/2017 10:50:25 AM > OK
7/19/2017 10:50:25 AM > Reading EFS...7/19/2017 10:50:25 AM > OK
7/19/2017 10:50:25 AM > Reading Provisioning Items...7/19/2017 10:50:33 AM > OK
7/19/2017 10:50:33 AM > Reading QCN done!
7/19/2017 10:50:33 AM > Backup saved to "K371_354885071110387_19-07-2017_10-43-16.qcn"
7/19/2017 10:50:33 AM > Do you want to create security backup?
7/19/2017 10:50:38 AM > Switching to Download mode...7/19/2017 10:51:03 AM > OK
7/19/2017 10:51:03 AM > Initializing flash...7/19/2017 10:51:05 AM > OK
7/19/2017 10:51:05 AM > Reading partitions...7/19/2017 10:51:06 AM > OK
7/19/2017 10:51:06 AM > Reading security area...7/19/2017 10:51:07 AM > OK
7/19/2017 10:51:07 AM > Backup saved to "K371_354885071110387_19-07-2017_10-50-38.SEC"
7/19/2017 10:51:07 AM > Switching to Normal mode...
7/19/2017 10:51:38 AM > Found model LGK371AT: ÿh ` at port COM18
7/19/2017 10:51:40 AM > Writing security area...7/19/2017 10:51:40 AM > Failed!
7/19/2017 10:51:41 AM > Performed by 2.7.0 Software version.

need help

Octopus box · 07-19-2017, 12:45

Hello.

Currently we are working on solution for Android 7.x version, stay tuned for future updates.

reedson · 07-22-2017, 19:51

I will wait team for the update better not take time

Octopus box · 07-24-2017, 07:51

Please perform the next steps:

1.Reset Security operation.
2 Write "QCN K371_354885071110387_19-07-2017_10-43-16.qcn" file, after check whether network is available (active).

reedson · 07-26-2017, 15:55

Quote:

Originally Posted by Octopus box

Please perform the next steps:

1.Reset Security operation.
2 Write "QCN K371_354885071110387_19-07-2017_10-43-16.qcn" file, after check whether network is available (active).

The phone network is appearing but its network locked and this(network locked) appear on screen when sim card is inserted. Will the instructions you said solve this issue?

Octopus box · 07-27-2017, 07:36

Please, perform the following steps and post here result:

1. Reset Security operation.
2. Write "QCN K371_354885071110387_19-07-2017_10-43-16.qcn" file, after check whether network is available (active).

reedson · 07-29-2017, 08:43

Welcome to Octoplus/Octopus Box LG Software version 2.7.1
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM18
Selected model: K371
Reading info...
Model ID: LG-K371
IMEI: 354885-07-111038-7
Android version: 7.0
Battery level: 66%
SW Version: K37120j
Mode: Normal
Firmware compiled date: Mar 09 2017
Firmware compiled time: 19:00:00
Firmware released date: Apr 19 2017
Firmware released time: 14:18:15
SW Version: MPSS.JO.2.0.c1.2-00020-8909_GEN_PACK-
1.90266.1.93441.1
IMEI: 354885-07-111038-7
SPC: 000000
Unlocking...
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "K371_354885071110387_29-07-2017_09-14-06.qcn"
Do you want to create security backup?
Writing security area...Failed!
Performed by 2.7.1 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM18
Selected model: K371
Reading info...
Model ID: LG-K371
IMEI: 354885-07-111038-7
Android version: 7.0
Battery level: 69%
SW Version: K37120j
Mode: Normal
Firmware compiled date: Mar 09 2017
Firmware compiled time: 19:00:00
Firmware released date: Apr 19 2017
Firmware released time: 14:18:15
SW Version: MPSS.JO.2.0.c1.2-00020-8909_GEN_PACK-
1.90266.1.93441.1
IMEI: 354885-07-111038-7
SPC: 000000
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "K371_354885071110387_29-07-2017_09-21-18.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Reading security area...OK
Backup saved to "K371_354885071110387_29-07-2017_09-29-22.SEC"
Resetting secutiy area...OK
Switching to Normal mode...
Found model LGK371AT* ÿh `÷ at port COM18
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing QCN done!
Performed by 2.7.1 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM18
Selected model: K371
Reading info...
Model ID: LG-K371
IMEI: 354885-07-111038-7
Android version: 7.0
Battery level: 71%
SW Version: K37120j
Mode: Normal
Firmware compiled date: Mar 09 2017
Firmware compiled time: 19:00:00
Firmware released date: Apr 19 2017
Firmware released time: 14:18:15
SW Version: MPSS.JO.2.0.c1.2-00020-8909_GEN_PACK-
1.90266.1.93441.1
IMEI: 354885-07-111038-7
SPC: 000000
Selecting input file...OK
Source file: "K371_354885071110387_19-07-2017_10-33-37.qcn"
Do You want to write IMEI from QCN file
or to leave current IMEI?
Leave current IMEI!
Send SPC...OK
Writing QCN...
The ESN in QCN file and the phone do not match.
Do you still want to write this file?
Writing EFS...OK
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing Provisioning Items...OK
Writing QCN done!
Performed by 2.7.1 Software version.

Thank You Team For Your Full Support problem solved now Can Make Calls
I Will Always Choose You

07-24-2017, 07:51	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Please perform the next steps: 1.Reset Security operation. 2 Write "QCN K371_354885071110387_19-07-2017_10-43-16.qcn" file, after check whether network is available (active). Last edited by Octopus box; 07-24-2017 at 08:34.

07-27-2017, 07:36	#6 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Please, perform the following steps and post here result: 1. Reset Security operation. 2. Write "QCN K371_354885071110387_19-07-2017_10-43-16.qcn" file, after check whether network is available (active). Last edited by Octopus box; 07-27-2017 at 07:45.

07-19-2017, 12:45	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Hello. Currently we are working on solution for Android 7.x version, stay tuned for future updates.

07-22-2017, 19:51	#3 (permalink)
reedson No Life Poster Join Date: Mar 2016 Location: MWA Posts: 1,078 Member: 2541648 Status: Offline Thanks Meter: 166	I will wait team for the update better not take time

07-29-2017, 08:43	#7 (permalink)
reedson No Life Poster Join Date: Mar 2016 Location: MWA Posts: 1,078 Member: 2541648 Status: Offline Thanks Meter: 166	Welcome to Octoplus/Octopus Box LG Software version 2.7.1 -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM18 Selected model: K371 Reading info... Model ID: LG-K371 IMEI: 354885-07-111038-7 Android version: 7.0 Battery level: 66% SW Version: K37120j Mode: Normal Firmware compiled date: Mar 09 2017 Firmware compiled time: 19:00:00 Firmware released date: Apr 19 2017 Firmware released time: 14:18:15 SW Version: MPSS.JO.2.0.c1.2-00020-8909_GEN_PACK- 1.90266.1.93441.1 IMEI: 354885-07-111038-7 SPC: 000000 Unlocking... Reading QCN... Send SPC...OK Reading Mobile Property...OK Reading Feature Mask...OK Reading Roaming List 0...OK Reading NV_Numbered Items...OK Reading NV_Numbered SIM1 Items...OK Reading NV_Numbered SIM2 Items...OK Reading NV Items...OK Reading EFS...OK Reading Provisioning Items...OK Reading QCN done! Backup saved to "K371_354885071110387_29-07-2017_09-14-06.qcn" Do you want to create security backup? Writing security area...Failed! Performed by 2.7.1 Software version. -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM18 Selected model: K371 Reading info... Model ID: LG-K371 IMEI: 354885-07-111038-7 Android version: 7.0 Battery level: 69% SW Version: K37120j Mode: Normal Firmware compiled date: Mar 09 2017 Firmware compiled time: 19:00:00 Firmware released date: Apr 19 2017 Firmware released time: 14:18:15 SW Version: MPSS.JO.2.0.c1.2-00020-8909_GEN_PACK- 1.90266.1.93441.1 IMEI: 354885-07-111038-7 SPC: 000000 Reading QCN... Send SPC...OK Reading Mobile Property...OK Reading Feature Mask...OK Reading Roaming List 0...OK Reading NV_Numbered Items...OK Reading NV_Numbered SIM1 Items...OK Reading NV_Numbered SIM2 Items...OK Reading NV Items...OK Reading EFS...OK Reading Provisioning Items...OK Reading QCN done! Backup saved to "K371_354885071110387_29-07-2017_09-21-18.qcn" Switching to Download mode...OK Initializing flash...OK Reading partitions...OK Reading security area...OK Backup saved to "K371_354885071110387_29-07-2017_09-29-22.SEC" Resetting secutiy area...OK Switching to Normal mode... Found model LGK371AT* ÿh `÷ at port COM18 Send SPC...OK Writing QCN... Writing NV_Numbered Items...OK Writing NV_Numbered SIM1 Items...OK Writing NV_Numbered SIM2 Items...OK Writing QCN done! Performed by 2.7.1 Software version. -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM18 Selected model: K371 Reading info... Model ID: LG-K371 IMEI: 354885-07-111038-7 Android version: 7.0 Battery level: 71% SW Version: K37120j Mode: Normal Firmware compiled date: Mar 09 2017 Firmware compiled time: 19:00:00 Firmware released date: Apr 19 2017 Firmware released time: 14:18:15 SW Version: MPSS.JO.2.0.c1.2-00020-8909_GEN_PACK- 1.90266.1.93441.1 IMEI: 354885-07-111038-7 SPC: 000000 Selecting input file...OK Source file: "K371_354885071110387_19-07-2017_10-33-37.qcn" Do You want to write IMEI from QCN file or to leave current IMEI? Leave current IMEI! Send SPC...OK Writing QCN... The ESN in QCN file and the phone do not match. Do you still want to write this file? Writing EFS...OK Writing NV_Numbered Items...OK Writing NV_Numbered SIM1 Items...OK Writing NV_Numbered SIM2 Items...OK Writing Provisioning Items...OK Writing QCN done! Performed by 2.7.1 Software version. Thank You Team For Your Full Support problem solved now Can Make Calls I Will Always Choose You