lg k420ds imei null besband unknow

[samreen111]

need help lg k420ds imei basbend unknow
need qcn
i tried flshing alredy
Welcome to Octoplus/Octopus Box LG Software version 2.7.3
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM16
Selected model: K420DS
Reading info...
Model ID: LG-K420ds
IMEI: 357715-07-xxxxxx
Android version: 5.1.1
Battery level: 63%
SW Version: K42010d
Mode: Emergency
Initializing flash...OK
SW version: LGK420dsAT-00-V10s-GLOBAL-COM-JAN-20-2017+0
Android version: 5.1.1
LAF Version: 1.2
Product ID: SM07S160310001408
IMEI: 359902-05-915889-3
Target operator: GLOBAL
Hardware: rev_12
Performed by 2.7.3 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM16
Selected model: K420DS
Reading info...
Model ID: LG-K420ds
IMEI: 357715-07-098001-8
Android version: 5.1.1
Battery level: 63%
SW Version: K42010d
Mode: Emergency
Initializing flash...OK
SW version: LGK420dsAT-00-V10s-GLOBAL-COM-JAN-20-2017+0
Android version: 5.1.1
LAF Version: 1.2
Product ID: SM07S160310001408
IMEI: 359902-05-915889-3
Target operator: GLOBAL
Hardware: rev_12
Opening "K420ds10d_00_0120.kdz"...OK
Firmware version: K42010s
Firmware model: LG-K420
--------------------------------------------------------------------------------
Writing phone firmware without real necessity is at your own risk.

Downgrade may lead to phone damage!

Please, make sure the phone's battery is fully charged.
Disconnect all other devices from the computer (including phones,
modems, etc.) and close all other running programs.
To avoid errors in the flashing process, use a clean PC (without any
installed drivers for other Qualcomm-based devices).
You should not run any other programs or attach new devices to your
computer during the flashing!
--------------------------------------------------------------------------------
Setting options...OK
Reading partitions...OK
Formating ENCRYPT...OK
Writing Firmware...OK
Finalizing...OK
Performed by 2.7.3 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM20
Selected model: K420DS
Reading info...
Model ID: LG-K420ds
IMEI: 359902-05-915889-3
Android version: 5.1.1
Battery level: 59%
SW Version: K42010d
Mode: Normal
Firmware compiled date: Jan 08 2017
Firmware compiled time: 22:00:00
Firmware released date: Jan 20 2017
Firmware released time: 18:29:09
SW Version: MPSS.DPM.2.0.c11-00049-M8936FAAAANUZM-
1.83697.1.84831.1
IMEI: 359902-05-xxxxxxx
IMEI B: 359901-05-xxxxx
SPC: 000000
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "K420DS_359902059xxxxx_23-09-2017_20-27-50.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Reading security area...OK
Backup saved to "K420DS_359902059xxxxx_23-09-2017_20-32-21.SEC"
Resetting secutiy area...OK
Switching to Normal mode...
Found model EAAAANWZ at port COM20
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing QCN done!
Performed by 2.7.3 Software version.

[Octopus box]

Hello.

According to the Software log, You have downgrade phone's firmware version from V10s to V10d. Downgrade may lead to phone damage! Please, try to reflash the phone with V10s or higher firmware version, after check baseband and IMEI status.

[samreen111]

wahre i get file v10s becouse support sit have v10d file only

[Octopus box]

Unfortunately, we don't have any other firmwares for this device, if we will manage to find it, we will upload to the Support Area.