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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 03-09-2020, 15:40   #1 (permalink)
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LG K450 Cricket unlock problem [Answered]


Checking data...OK
Platform: LG Qualcomm
Selected port: COM28
Selected model: K450
Reading info...
Model ID: LG-K450
IMEI: 359560-07-178561-2
Android version: 6.0.1
Battery level: 4%
Mode: Emergency
Initializing flash...OK
Platform: msm8909
SW version: LGK450AT-01-V12d-310-150-APR-02-2018-ARB00+0
Android version: 6.0.1
LAF Version: 1.1
Product ID: CT69S170106005982
IMEI: 359560-07-178561-2
Target operator: CRK
Hardware: rev_10
Unlocking...
Skip Read/Write QCN
Do you want to create security backup?
Reading partitions...OK
Detecting writing method...OK
Reading security area...OK
Backup saved to "K450_359560071785612_09-03-2020_16-37-
20.SEC"
Switching to Normal mode...
Trying to enable Diagnostics ports...Failed!
Trying to enable Diagnostics ports...
Initializing ADB...OK
Waiting for phone...OK
Diagnostics ports are enbled!
Switching to Serial Port...Failed!
Trying to enable Diagnostics ports...
Checking root access...
Phone is not rooted.
Please, root the phone manually!
Please perform the following steps:
1. Disconnect cable
2. Put phone into Normal mode manually
3. Connect USB cable to then phone
4. Press "Ok" button
Trying to enable Diagnostics ports...Failed!
Trying to enable Diagnostics ports...
Diagnostics ports are enbled!
Switching to Serial Port...Failed!
Trying to enable Diagnostics ports...
Checking root access...
Phone is not rooted.
Please, root the phone manually!
Performed by 3.0.0 Software version.
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Old 03-10-2020, 07:43   #2 (permalink)
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Hello.

According to software manual please do next steps:

Quote:
Note: To connect the phone in Normal Mode, do the next:

Select "File transfer" mode in "Use USB connection for" window, then press "Always";
Type 277634#*# or *#546368#*450# or 3845*#450#, go to "Port Check Test" (or "SVC Menu -> Port Check Test") and switch "Port Check Test" to "Enabled".

Last edited by Octopus support; 03-10-2020 at 10:13.
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Old 03-10-2020, 15:13   #3 (permalink)
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I did it. But diag port not appeared. I did all by instruction
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Old 03-10-2020, 15:42   #4 (permalink)
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If You've done all the steps, then connect your device in Normal mode and repeat operation again, after post here full Software log
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Old 03-11-2020, 15:56   #5 (permalink)
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In first post log after all operation by manual
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Old 03-11-2020, 16:26   #6 (permalink)
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Quote:
Mode: Emergency
Initializing flash...OK
Platform: msm8909
SW version: LGK450AT-01-V12d-310-150-APR-02-2018-ARB00+0
Android version: 6.0.1
According to your Software log, your device was connected in Emergency Mode!
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Old 03-11-2020, 16:48   #7 (permalink)
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*#546368#*450# dont activate diag port, when i switch to "Enable"
In normal mode only "Cant find port"
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Old 03-11-2020, 17:08   #8 (permalink)
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Quote:
In normal mode only "Cant find port"
Post here full Software log, besides, what devices were appear during this?
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Old 03-19-2020, 15:31   #9 (permalink)
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LG H700 at&t same trouble. After *#546368#*700# code, diag port not enabling
Try both phone on diffrent pc
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Old 03-20-2020, 14:43   #10 (permalink)
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Please, cotact with us via Skype, we'll check where can be the problem
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