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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 07-02-2022, 08:38   #1 (permalink)
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Lg k500um stuck on brom mode [Answered]


lg k500um stuck on brom mode after frp removal


Log file "C:\Program Files (x86)\Octoplus\Octoplus_LG\LOG\30-06-2022_09-53-03.log" created.
6/30/2022 9:53:06 AM > Searching for server...
6/30/2022 9:53:06 AM > Trying to ping server...06/30/2022 9:53:06 AM > ok
6/30/2022 9:53:06 AM > Trying connect to server...
6/30/2022 9:53:08 AM > Searching installed cards...
6/30/2022 9:53:08 AM > Found card with s/n: 0000737D
6/30/2022 9:53:08 AM > Server check...
6/30/2022 9:53:08 AM > Server Check succesfull!
6/30/2022 9:53:08 AM > Server Check succesfull!
6/30/2022 9:53:11 AM > Welcome to Octoplus/Octopus Box LG Software version 3.1.9
6/30/2022 9:53:11 AM > Card S/N : 000000737D
6/30/2022 9:53:17 AM > INI FUpdateInfo Done!
6/30/2022 9:53:17 AM > INI FShowUpdateInfo start
6/30/2022 9:53:17 AM > INI FShowInfo start
6/30/2022 9:53:17 AM > INI FShowInfo show News Form
6/30/2022 9:53:44 AM > --------------------------------------------------------------------------------
6/30/2022 9:53:45 AM > Selected USB connection type
6/30/2022 9:53:46 AM > Transport: Connected
6/30/2022 9:53:47 AM > Authorized.
6/30/2022 9:53:49 AM > Work ID: 000000000197EFA3
6/30/2022 9:53:49 AM > Checking data...6/30/2022 9:53:50 AM > OK
6/30/2022 9:53:50 AM > Platform: LG MTK
6/30/2022 9:53:50 AM > Selected port: COM3
6/30/2022 9:53:50 AM > Selected baudrate: 0
6/30/2022 9:53:50 AM > Selected model: K500UM
6/30/2022 9:53:50 AM > Performed by 3.1.9 Software version.
6/30/2022 9:53:50 AM > Elapsed Time: 12:00:05 AM
6/30/2022 9:53:54 AM > --------------------------------------------------------------------------------
6/30/2022 9:53:54 AM > Selected USB connection type
6/30/2022 9:53:55 AM > Transport: Connected
6/30/2022 9:53:57 AM > Authorized.
6/30/2022 9:53:58 AM > Work ID: 00000000018407BA
6/30/2022 9:53:59 AM > Checking data...6/30/2022 9:54:00 AM > OK
6/30/2022 9:54:00 AM > Platform: LG MTK
6/30/2022 9:54:00 AM > Selected port: COM3
6/30/2022 9:54:00 AM > Selected baudrate: 0
6/30/2022 9:54:00 AM > Selected model: K500UM
6/30/2022 9:54:00 AM > Checking Resource File...
6/30/2022 9:54:02 AM > Check FTP file List
6/30/2022 9:54:03 AM > FTP file List is obtained!
6/30/2022 9:54:03 AM > Connecting to server 0...6/30/2022 9:54:04 AM > OK
6/30/2022 9:54:04 AM > Octopus smart card is present.
6/30/2022 9:54:04 AM > Checking smart card...6/30/2022 9:54:09 AM > OK
6/30/2022 9:54:09 AM > Username: idrotech
6/30/2022 9:54:09 AM > Authorizing...6/30/2022 9:54:16 AM > OK
6/30/2022 9:54:16 AM > Checking balance...6/30/2022 9:54:17 AM > OK
6/30/2022 9:54:17 AM > Checking operation...6/30/2022 9:54:20 AM > OK
6/30/2022 9:54:20 AM > Sending device information...6/30/2022 9:54:22 AM > OK
6/30/2022 9:54:22 AM > Get credits, needed for current operation...6/30/2022 9:54:23 AM > OK
6/30/2022 9:54:23 AM > Your balance: 100 credits.
6/30/2022 9:54:23 AM > To perform "Reset FRP" operation you need to have 100 credits.
6/30/2022 9:54:37 AM > Put the phone into Brom mode:
1. Attach testpoint as shown in Help manual.
2. Connect USB cable.
3. Release testpoint after 3-5 seconds.
6/30/2022 9:54:37 AM > Found port COM7
6/30/2022 9:54:37 AM > Detecting Chip Version...
6/30/2022 9:54:37 AM > Platform: MT6765: 0766.0000
6/30/2022 9:54:37 AM > HW version: 8A00.CA00.0000.0000
6/30/2022 9:54:37 AM > Connecting...
6/30/2022 9:54:37 AM > Target config: 00E5
6/30/2022 9:54:37 AM > Brom Version: 05
6/30/2022 9:54:37 AM > BootLoader Version: FE
6/30/2022 9:54:37 AM > Disabling protection...
6/30/2022 9:54:37 AM > Reconnecting phone...
6/30/2022 9:54:37 AM > Detecting Chip Version...
6/30/2022 9:54:37 AM > Platform: MT6765: 0766.0000
6/30/2022 9:54:37 AM > HW version: 8A00.CA00.0000.0000
6/30/2022 9:54:37 AM > Target config: 00E0
6/30/2022 9:54:37 AM > Prepairing loader...
6/30/2022 9:54:39 AM > Sending loader...
6/30/2022 9:54:39 AM > DA send successfully
6/30/2022 9:54:39 AM > Executing loader...
6/30/2022 9:54:39 AM > Synchronizing with loader...
6/30/2022 9:54:39 AM > Device status: SYNC
6/30/2022 9:54:40 AM > Device status: brom
6/30/2022 9:54:40 AM > Initializing flash...
6/30/2022 9:54:42 AM > Initializing flash...
6/30/2022 9:54:42 AM > Sending loader...
6/30/2022 9:54:42 AM > Device status: SYNC
6/30/2022 9:54:42 AM > Reading info...
6/30/2022 9:54:42 AM > EMMC rpmb size: 4 Mb
6/30/2022 9:54:42 AM > EMMC boot1 size: 4 Mb
6/30/2022 9:54:42 AM > EMMC boot2 size: 4 Mb
6/30/2022 9:54:42 AM > EMMC gp1 size: 0 Mb
6/30/2022 9:54:42 AM > EMMC gp2 size: 0 Mb
6/30/2022 9:54:42 AM > EMMC gp3 size: 0 Mb
6/30/2022 9:54:42 AM > EMMC gp4 size: 0 Mb
6/30/2022 9:54:42 AM > EMMC user area size: 29820 Mb
6/30/2022 9:54:42 AM > eMMC flash chip: .15010047.58364241.4209EAED.F449B74B
6/30/2022 9:54:42 AM > eMMC flash chip: Unknown: GX6BAB
6/30/2022 9:54:42 AM > Internal RAM size: 232 Kb
6/30/2022 9:54:42 AM > External RAM size: 3072 Mb
6/30/2022 9:54:42 AM > Reading partitions...
6/30/2022 9:54:43 AM > Reading info...
6/30/2022 9:55:04 AM > Searching Build.prop
6/30/2022 9:55:04 AM > Search system
6/30/2022 9:55:04 AM > FTPUploader: Starting upload
6/30/2022 9:55:04 AM > Search android
6/30/2022 9:55:04 AM > Search system_a
6/30/2022 9:55:04 AM > Getting file /build.prop
6/30/2022 9:55:04 AM > Start searcing...
6/30/2022 9:55:05 AM > Error getting File Addres!
6/30/2022 9:55:05 AM > Getting file /system/build.prop
6/30/2022 9:55:05 AM > Start searcing...
6/30/2022 9:55:06 AM > Brand: lge
6/30/2022 9:55:06 AM > Manufacturer: LGE
6/30/2022 9:55:06 AM > Model: LM-K500
6/30/2022 9:55:06 AM > Device: mdh30lm
6/30/2022 9:55:06 AM > Android version: 11
6/30/2022 9:55:06 AM > SW version: LMK500UM9AT-00-V30d-310-240-MAR-03-2022-ARB00+0
6/30/2022 9:55:06 AM > IMEI: 354591-11-536354-1
6/30/2022 9:55:13 AM > Resetting FRP Lock...
6/30/2022 9:55:13 AM > AllowWrite operation started
6/30/2022 9:55:13 AM > readed0 0x0000
6/30/2022 9:55:14 AM > readed1 0x40040004
6/30/2022 9:55:14 AM > readed2 0x0064
6/30/2022 9:55:14 AM > Resetting FRP lock successfully completed!
6/30/2022 9:55:14 AM > Performed by 3.1.9 Software version.
6/30/2022 9:55:14 AM > Elapsed Time: 12:01:19 AM
6/30/2022 9:55:36 AM > --------------------------------------------------------------------------------
6/30/2022 9:55:36 AM > Connecting to server 0...6/30/2022 9:55:37 AM > OK
6/30/2022 9:55:37 AM > Username: idrotech
6/30/2022 9:55:37 AM > Authorizing...6/30/2022 9:55:39 AM > OK
6/30/2022 9:55:39 AM > Checking balance...6/30/2022 9:55:40 AM > OK
6/30/2022 9:55:40 AM > Your balance: 0 credits.
6/30/2022 9:56:22 AM > --------------------------------------------------------------------------------
6/30/2022 9:56:22 AM > Connecting to server 0...6/30/2022 9:56:23 AM > OK
6/30/2022 9:56:23 AM > Username: idrotech
6/30/2022 9:56:23 AM > Authorizing...6/30/2022 9:56:25 AM > OK
6/30/2022 9:56:26 AM > Checking balance...6/30/2022 9:56:27 AM > OK
6/30/2022 9:56:27 AM > Your balance: 0 credits.
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Old 07-02-2022, 09:00   #2 (permalink)
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Hello

Try to reboot phone holding all buttons.

Thereafter, please inform us about result of operation.
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