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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 02-22-2017, 15:42   #1 (permalink)
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LG K520 not entering emergency mode


I have a lg k520 that is not entering download mode
I tried
battery out cable out
press volume up

but keep failing
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Old 02-22-2017, 16:02   #2 (permalink)
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Hello.

To enter emergency mode, disconnect cable, disconnect battery, press and hold "Vol+" button and connect USB cable. If problem still remain, try to reconnect phone to another USB port and use another USB cable.
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Old 02-22-2017, 17:14   #3 (permalink)
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Welcome to Octoplus/Octopus Box LG Software version 2.5.8
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM1
Selected model: K520
Reading info...
Could not detect mode!
Performed by 2.5.8 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM1
Selected model: K520
Reading info...
Could not detect mode!
Performed by 2.5.8 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM1
Selected model: K520
Reading info...
Could not detect mode!
Performed by 2.5.8 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM22
Selected model: K520
Reading info...
Model ID: LG-K520
IMEI: 358385-07-0272xxxxx
Android version: 6.0.1
Battery level: 100%
SW Version: K52010c
Mode: Emergency
Initializing flash...OK
SW version: LGK520AT-01-V10c-234-10-NOV-23-2016+0
Android version: 6.0.1
LAF Version: 1.1
Product ID: CT69S160412000658
IMEI: 358385-07-xxxxxxx
Target operator: GLOBAL
Hardware: rev_10
Unlocking...
Switching to Normal mode...
Trying to enable Diagnostics ports...
Performed by 2.5.8 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM1
Selected model: K520
Reading info...
Could not detect mode!
Performed by 2.5.8 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM1
Selected model: K520
Reading info...
Could not detect mode!
Performed by 2.5.8 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM22
Selected model: K520
Reading info...
Model ID: LG-K520
IMEI: 358xxxxxxxx
Android version: 6.0.1
Battery level: 100%
SW Version: K52010c
Mode: Emergency
Initializing flash...OK
SW version: LGK520AT-01-V10c-234-10-NOV-23-2016+0
Android version: 6.0.1
LAF Version: 1.1
Product ID: CT69S160412000658
IMEI: 358385-07-027231-8
Target operator: GLOBAL
Hardware: rev_10
Unlocking...
Switching to Normal mode...
Trying to enable Diagnostics ports...
Performed by 2.5.8 Software version.

when it gets to switching normal mode does nothing

port is enabled in svc mode
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Old 02-22-2017, 19:24   #4 (permalink)
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after I select enabled I press back but it does not detect or change on pc

how do I enable diagnostic mode

as port service enabled does nothing
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Old 02-23-2017, 08:57   #5 (permalink)
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Please, connect phone to PC, select File Transfer type of connection, then:

1. Enable "USB Debugging" mode;
2. Type 277634#*# or *#546368#*520# or 3845*#520#, go to "Port Check Test" (or "SVC Menu -> Port Check Test") and switch "Port Check Test" to "Enabled".
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