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Old 10-21-2017, 20:14   #1 (permalink)
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Thumbs up LG K8 X240H Not Unlock after Procedure [Solved]


Please see log after running both direct unlock and read code. None of them work.

How can I unlock this phone? Thank you.


READ CODES:

Welcome to Octoplus/Octopus Box LG Software version 2.7.6
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM5
Selected baudrate: 921600
Selected model: X240H
Selected USB connection type
Press and hold "Vol-" and connect cable.OK
Phone found.
CPU name: MT6737M
CPU revision: 8A00.CB00.0000.0000
Prepairing loader...OK
Sending loader...OK
Synchronizing with loader...
Detecting flash chip...OK
Detecting EMMC flash chip...OK
Reading info...OK
Reconnecting phone...OK
Found model at port COM75
Reading partitions...OK
Checking security...
Checking security passed!
--------------------------------------------------------------------------------
IMEI: 353892-08-XXXXXX-7
Bluetooth address: B8:1D:AA:94:0C5
Wi-Fi MAC address: B8:1D:AA:F8:53:A5
EMMC rpmb size: 4 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 14910 Mb
--------------------------------------------------------------------------------
Reading codes...
Reading partitions...OK
Reading security area...OK
Analyzing security...OK
NCK: 1234 5678
NSCK: 5678 1234
SPCK: 1111 2222
CCK: 3333 4444
SIM: 5555 6666
To finish the operation, please perform the following steps:
1. Insert the SIM card and type *#*#3646633#*#*
2. Go to "Telephony" -> "Simme Lock"
3. Enter the code.
Performed by 2.7.6 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM5
Selected baudrate: 921600
Selected model: X240H
Selected USB connection type
Press and hold "Vol-" and connect cable.OK
Phone found.
CPU name: MT6737M
CPU revision: 8A00.CB00.0000.0000
Prepairing loader...OK
Sending loader...OK
Synchronizing with loader...
Detecting flash chip...OK
Detecting EMMC flash chip...OK
Reading info...OK
Reconnecting phone...OK
Found model at port COM75
Reading partitions...OK
Checking security...
Checking security passed!
--------------------------------------------------------------------------------
IMEI: 353892-08-XXXXXX-7
Bluetooth address: B8:1D:AA:94:0C5
Wi-Fi MAC address: B8:1D:AA:F8:53:A5
EMMC rpmb size: 4 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 14910 Mb
--------------------------------------------------------------------------------
Unlocking...
Step 1/2...
Reading partitions...OK
Reading security area...OK
Analyzing security...OK
Writing security area...OK
Step 2/2...
Reading partitions...OK
Reading security area...OK
Analyzing security...OK
Writing security area...OK
Phone successfully unlocked!
Performed by 2.7.6 Software version.



DIRECT UNLOCK:

Welcome to Octoplus/Octopus Box LG Software version 2.7.6
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM5
Selected baudrate: 921600
Selected model: X240H
Selected USB connection type
Press and hold "Vol-" and connect cable.OK
Phone found.
CPU name: MT6737M
CPU revision: 8A00.CB00.0000.0000
Prepairing loader...OK
Sending loader...OK
Synchronizing with loader...
Detecting flash chip...OK
Detecting EMMC flash chip...OK
Reading info...OK
Reconnecting phone...OK
Found model at port COM75
Reading partitions...OK
Checking security...
Checking security passed!
--------------------------------------------------------------------------------
IMEI: 353892-08-XXXXXX-7
Bluetooth address: B8:1D:AA:94:0C5
Wi-Fi MAC address: B8:1D:AA:F8:53:A5
EMMC rpmb size: 4 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 14910 Mb
--------------------------------------------------------------------------------
Reading codes...
Reading partitions...OK
Reading security area...OK
Analyzing security...OK
NCK: 1234 5678
NSCK: 5678 1234
SPCK: 1111 2222
CCK: 3333 4444
SIM: 5555 6666
To finish the operation, please perform the following steps:
1. Insert the SIM card and type *#*#3646633#*#*
2. Go to "Telephony" -> "Simme Lock"
3. Enter the code.
Performed by 2.7.6 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM5
Selected baudrate: 921600
Selected model: X240H
Selected USB connection type
Press and hold "Vol-" and connect cable.OK
Phone found.
CPU name: MT6737M
CPU revision: 8A00.CB00.0000.0000
Prepairing loader...OK
Sending loader...OK
Synchronizing with loader...
Detecting flash chip...OK
Detecting EMMC flash chip...OK
Reading info...OK
Reconnecting phone...OK
Found model at port COM75
Reading partitions...OK
Checking security...
Checking security passed!
--------------------------------------------------------------------------------
IMEI: 353892-08-182245-7
Bluetooth address: B8:1D:AA:94:0C5
Wi-Fi MAC address: B8:1D:AA:F8:53:A5
EMMC rpmb size: 4 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 14910 Mb
--------------------------------------------------------------------------------
Unlocking...
Step 1/2...
Reading partitions...OK
Reading security area...OK
Analyzing security...OK
Writing security area...OK
Step 2/2...
Reading partitions...OK
Reading security area...OK
Analyzing security...OK
Writing security area...OK
Phone successfully unlocked!
Performed by 2.7.6 Software version.


That's it. Not working still.

Last edited by Octopus box; 11-01-2017 at 08:57.
 
Old 10-22-2017, 15:52   #2 (permalink)
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Hello.

To what operator/provider is your phone locked? Does the phone request the unlock code when You insert SIM card? As I see from Software log, unlocking codes were read out successfully, did You try to enter an unlock code?
 
Old 10-23-2017, 01:28   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

To what operator/provider is your phone locked? Does the phone request the unlock code when You insert SIM card? As I see from Software log, unlocking codes were read out successfully, did You try to enter an unlock code?
As you can see I did a direct unlock. However, even though it says successful the phone is still locked.

I then tried read code. Codes were generated but they do not work. Phone is still locked.

Try now I'm down to one attempt to enter unlock code.

The phone is locked to Flow Jamaica.

What's the next option to unlock this device?

Thank you.
 
Old 10-23-2017, 05:49   #4 (permalink)
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Quote:
Codes were generated but they do not work. Phone is still locked.
What do You mean exactly under "they do not work"? What code You have entered? Was the code accepted?
 
Old 10-23-2017, 14:36   #5 (permalink)
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Quote:
Originally Posted by Octopus box View Post
What do You mean exactly under "they do not work"? What code You have entered? Was the code accepted?
I got invalid message.
 
Old 10-23-2017, 15:01   #6 (permalink)
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Try to perform Factory Reset, after insert SIM card and check whether network will appear.
 
Old 10-23-2017, 15:47   #7 (permalink)
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phone saying codes should be 16 digit not 8.

Last edited by Octopus box; 10-23-2017 at 16:21.
 
Old 10-23-2017, 16:24   #8 (permalink)
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Quote:
Originally Posted by kent99 View Post
phone saying codes should be 16 digit not 8.
Please post here photo of phone's screen, when the phone requests to enter 16 digits code.
 
Old 10-23-2017, 17:59   #9 (permalink)
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Here is 8 digit code error

http://i63.tinypic.com/2wbvtw2.jpg
 
Old 10-23-2017, 18:12   #10 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Try to perform Factory Reset, after insert SIM card and check whether network will appear.
I did as you instructed and phone is still locked. I think there is a problem in updated unlocking software. You may need to correct this in future update.

Thank you.
 
Old 10-24-2017, 09:34   #11 (permalink)
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We have prepared test Software version, please download and install test Software version form the Support Area ("LG/TEST SOFTWARE" folder), then perform "Read Codes" operation and send us EEPROM backup.

Last edited by Octopus box; 10-24-2017 at 10:06.
 
Old 10-24-2017, 17:46   #12 (permalink)
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backup link. phone still locked after operation

https://www.4shared.com/file/mIhxG4r..._24-10-20.html


Welcome to Octoplus/Octopus Box LG Software version 2.7.6.3
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM3
Selected baudrate: 921600
Selected model: X240H
Selected USB connection type
Press and hold "Vol-" and connect cable.OK
Phone found.
CPU name: MT6737M
CPU revision: 8A00.CB00.0000.0000
Prepairing loader...OK
Sending loader...OK
Synchronizing with loader...
Detecting flash chip...OK
Detecting EMMC flash chip...OK
Reading info...OK
Reconnecting phone...OK
Found model at port COM35
Reading partitions...OK
Checking security...
Checking security passed!
--------------------------------------------------------------------------------
IMEI: 353892-08-182602-9
Bluetooth address: B8:1D:AA:94:0E:E2
Wi-Fi MAC address: B8:1D:AA:F8:55:B2
EMMC rpmb size: 4 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 14910 Mb
--------------------------------------------------------------------------------
Reading codes...
Reading partitions...OK
Reading security area...OK
Backup saved to "X240H_3538920818xxxx_24-10-2017_12-32-06.EEP"
Analyzing security...OK
NCK: 1234 5678
NSCK: 5678 1234
SPCK: 1111 2222
CCK: 3333 4444
SIM: 5555 6666
To finish the operation, please perform the following steps:
1. Insert the SIM card and type *#*#3646633#*#*
2. Go to "Telephony" -> "Simme Lock"
3. Enter the code.
Performed by 2.7.6.3 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM3
Selected baudrate: 921600
Selected model: X240H
Selected USB connection type
Press and hold "Vol-" and connect cable.OK
Phone found.
CPU name: MT6737M
CPU revision: 8A00.CB00.0000.0000
Prepairing loader...OK
Sending loader...OK
Synchronizing with loader...
Detecting flash chip...OK
Detecting EMMC flash chip...OK
Reading info...OK
Reconnecting phone...OK
Found model at port COM35
Reading partitions...OK
Checking security...
Checking security passed!
--------------------------------------------------------------------------------
IMEI: 353892-08-182602-9
Bluetooth address: B8:1D:AA:94:0E:E2
Wi-Fi MAC address: B8:1D:AA:F8:55:B2
EMMC rpmb size: 4 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 14910 Mb
--------------------------------------------------------------------------------
Unlocking...
Step 1/2...
Reading partitions...OK
Reading security area...OK
Backup saved to "X240H_35389208182xxxx_24-10-2017_12-32-34.EEP"
Analyzing security...OK
Writing security area...OK
Step 2/2...
Reading partitions...OK
Reading security area...OK
Backup saved to "X240H_3538920818xxx_24-10-2017_12-32-38.EEP"
Analyzing security...OK
Writing security area...OK
Phone successfully unlocked!

Last edited by kent99; 10-24-2017 at 17:51.
 
Old 10-24-2017, 20:29   #13 (permalink)
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Quote:
Originally Posted by Octopus box View Post
We have prepared test Software version, please download and install test Software version form the Support Area ("LG/TEST SOFTWARE" folder), then perform "Read Codes" operation and send us EEPROM backup.
Here you go: https://www.4shared.com/file/zkY9RHk..._24-10-20.html
 
Old 10-27-2017, 14:53   #14 (permalink)
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any update from support?
 
Old 10-28-2017, 12:04   #15 (permalink)
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@ curtis bcm and @ kent99

We have prepared test Software version for You. Please install it, repeat "Read Code" operation and try to enter readed codes.
 
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