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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 07-01-2015, 19:10   #1 (permalink)
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lg l23 au software shows unlocked but still locked


hi,
i have Lg L23 from AU.
I unlocked it successfuly but its still locked after the process.

any idea?
 
Old 07-02-2015, 09:42   #2 (permalink)
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Hello.

Please repeat "Unlock" operation with latest Software version.
Post here result and full Software log of the operation.
 
Old 07-02-2015, 15:59   #3 (permalink)
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ITS STILL FAILED PLEASE BRO SUPPORT THIS PHONE



Welcome to Octoplus/Octopus Box LG Software version 2.0.0
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM30
Selected model: L23
Reading info...
Model ID: LGL23
IMEI: 358380-05-058929-4
Android version: 4.2.2
Battery level: 81%
Trying to enable Diagnostics ports...
Initializing ADB...OK
ADB Server was found. Trying to kill...
Waiting for phone...
Please, reconnect phone, enable USB debugging, and try again.
To enable USB debugging, please perform the following steps:
1. Disconnect cable
2. Install LG Android ADB drivers
3. Go to "Settings" -> "About phone" -> "Software information"
4. Click on Build number 5 times
5. Enable "Settings" -> "Developer options" -> "USB debugging" option
6. Connect the cable and check, whether ADB interface has appeared in
PC Device Manager.OK
Checking root access...
Phone is already rooted.
Diagnostics ports are enbled!
Switching to Serial Port...
Found model AAAAANAZ* ÿh°˜ at port COM30
Unlocking...
Skip Read/Write QCN
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "L23_358380050589294_02-07-2015_17-52-23.SEC"
Writing security area...OK
Switching to Normal mode...
Trying to enable Diagnostics ports...
Initializing ADB...OK
Waiting for phone...OK
Checking root access...
Phone is already rooted.
Diagnostics ports are enbled!
Switching to Serial Port...
Found model AAAAANAZ* ÿh°˜ at port COM30
Phone successfully unlocked!
To complete the operation, please make Factory Reset (Go to "Settings" ->
"General" -> "Backup & reset" -> "Factory data reset", press "Reset
phone" and "Erase everything" buttons).

Phone is still locked after unlock with new software

Last edited by Octopus box; 07-02-2015 at 16:37.
 
Old 07-07-2015, 09:36   #4 (permalink)
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hi,
i still have phone on hand,
please any findings for unlock this phone?
 
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Old 07-17-2015, 06:28   #5 (permalink)
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Checking data...OK
Platform: LG Qualcomm
Selected port: COM29
Selected model: L23
Reading info...
Mode: Emergency
Initializing flash...OK
SW version: LGL23AT-01-V10e-440-50-MAY-07-2015+0
LAF Version: 1.0
Product ID: PT03S140106001324
IMEI: 358380-05-036431-8
Target operator: KDDI
Hardware: rev_10
Unlocking...
Skip Read/Write QCN
Reading partition...OK
Reading security area...OK
Backup saved to "L23_358380050364318_17-07-2015_12-23-22.SEC"
Writing security area...OK
Switching to Normal mode...
Found model AAAAANAZ* ÿh°˜ at port COM9
Phone successfully unlocked!
To complete the operation, please make Factory Reset (Go to "Settings" ->
"General" -> "Backup & reset" -> "Factory data reset", press "Reset
phone" and "Erase everything" buttons).
Phone is still locked
 
Old 07-17-2015, 09:31   #6 (permalink)
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What exactly You mean by still locked? Phone is requesting the code, or it is not obtaining network?

If phone is requesting Unlock Code after You've made Factory Reset, as "Unlock" operation ended - upload Security backup, which was created during the operation and post here download link. We will research the file.

If phone is not obtaining Network - write original QCN backup back into the phone and restart it. As phone turns on, wait 2-5 minutes, then try to find and select Network manually. Try to write QCN from the Support Area.
 
Old 07-17-2015, 11:04   #7 (permalink)
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Phone display network locked.

Sent from my SM-T705 using Tapatalk
 
Old 07-17-2015, 11:24   #8 (permalink)
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Please upload "L23_358380050589294_02-07-2015_17-52-23.SEC" Security backup and post here download link. We will check where can be the problem.
 
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Old 07-19-2015, 02:18   #9 (permalink)
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L23_358380050364318_16-07-2015_21-41-09 - Download - 4shared
L23_358380050364318_17-07-2015_12-23-22 - Download - 4shared

Security and QCN BACKUP .thanks sir
 
Old 08-15-2015, 13:31   #10 (permalink)
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Quote:
Originally Posted by thienglong-tv19 View Post
bro how you root this phone? im getting trouble to root it
 
Old 01-12-2016, 12:57   #11 (permalink)
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hello
any news for this phone i have one in my hand with the same problem did u resolved ?
 
Old 01-12-2016, 13:24   #12 (permalink)
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Hello.

Please install the latest Software version and try to perform "Unlock" operation.
 
Old 01-12-2016, 16:23   #13 (permalink)
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i already done this steps with last version with the same result phone still locked even with fix imei option with the same imei
 
Old 01-12-2016, 16:25   #14 (permalink)
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Please post here full software log.
 
Old 01-12-2016, 16:37   #15 (permalink)
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now its done by writing qcn file from support area
and got full signal but when i type 2945#*23# it give me (this phone is permanently locked and can not be unlocked ) but phone working now
 
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