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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 02-20-2017, 07:33   #1 (permalink)
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lg ls 990 unlock problam


hi boss i am new user of octolus lg so i have no more knologe about this plz help me lg ls 990 after flash in valid sim when i try to unlock thid softwere says that source file were not fond now what to do sir
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Old 02-20-2017, 08:05   #2 (permalink)
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Hi.

Please post here full Software log with all operations, which You have performed with the phone, we will check, where can be the problem.

Also please read this rules: http://forum.gsmhosting.com/vbb/f799...leted-2165821/.
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Old 02-20-2017, 08:42   #3 (permalink)
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Welcome to Octoplus/Octopus Box LG Software version 2.5.8.5
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM44
Selected model: LS990
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: LGLS990
Phone firmware version: LGLS990AT-00-ZV8-SPR-US-JAN-22-2015+04
Kernel version: 3.4.0-perf-g7b991c8 (lgmobile@LGEARND13B8) (gcc
version 4.8 (GCC) ) #1 SMP PREEMPT Thu Jan 22 18:11:05 KST 201
Android version: 5.0.1
Hardware: Qualcomm MSM8974PRO-AC ARMv7 Processor rev 1 (v7l)
Please, type ##3424# to get SPC / MSL / Service Code...Failed!
Performed by 2.5.8.5 Software version.
Resource files were not found. Operation will be stopped!
--------------------------------------------------------------------------------
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Old 02-20-2017, 08:44   #4 (permalink)
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sir plz plz i have no more knowlge about the english
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Old 02-20-2017, 08:48   #5 (permalink)
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Please install full the latest Software version 2.5.8 (http://octoplusbox.com/en/download/software/), not test Software 2.5.8.5, and try again. Post here the result.
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