LG LS775 reset screen lock problem [Answered] - GSM-Forum

D. Dragon · 12-16-2017, 17:02

Hello,
Ls775 reset screen lock done but still after reboot,,,

Quote:

Checking data...OK
Platform: LG Qualcomm
Selected port: COM103
Selected model: LS775
Please, put the phone into download mode manually (Power phone OFF (reconnect battery), press and hold "Vol+" button and connect the cable (or P999 cable)).
Reading info...
IMEI: 356304-07-109007-6
Android version: 7.0
Battery level: 75%
SW Version: LS775ZV9
Mode: Emergency
Initializing flash...OK
SW version: LS775ZVA_04
Android version: 7.0
LAF Version: 1.1
Product ID: CY17S160324003604
IMEI: 356304-07-109007-6
Target operator: SPR
Hardware: rev_10
Resetting Screen Lock...OK
Resetting screen lock successfully completed!
Performed by 2.7.7 Software version.

Octopus box · 12-16-2017, 17:12

Hello.

Unfortunately, Reset Screen Lock doesn't work for Android 7.x firmwares for this phone model.

namos23 · 03-14-2018, 05:18

Quote:

Originally Posted by Octopus box

Hello.

Unfortunately, Reset Screen Lock doesn't work for Android 7.x firmwares for this phone model.

Can be add correct failure message instead of "successful" message? Or add "operation not supported" for unsupported firmwares. Also add to manual instructions - "must not be Android 7.x" etc

Octopus box · 03-14-2018, 06:48

Yes, we will add such into to Software manual in future Software updates.

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12-16-2017, 17:12	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,796 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,405	Hello. Unfortunately, Reset Screen Lock doesn't work for Android 7.x firmwares for this phone model.

03-14-2018, 06:48	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,796 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,405	Yes, we will add such into to Software manual in future Software updates.