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06-05-2017, 07:44 | #2 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,809
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407 | Hello. Please post here full Software log with all performed operations. Also, read these rules: http://forum.gsmhosting.com/vbb/f62/...rules-1591101/, http://forum.gsmhosting.com/vbb/f799...leted-2165821/. |
06-05-2017, 08:16 | #3 (permalink) |
No Life Poster Join Date: Dec 2016 Location: Pakistan Age: 27
Posts: 562
Member: 2665080 Status: Offline Thanks Meter: 63 | Welcome to Octoplus/Octopus Box LG Software version 2.6.7 -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM216 Selected model: LS775 Reading info... IMEI: 356304-07-361547-4 Android version: 6.0.1 Battery level: 33% SW Version: LS775ZV5 Mode: Normal Firmware compiled date: Feb 08 2016 Firmware compiled time: 21:00:00 Firmware released date: Aug 16 2016 Firmware released time: 21:20:42 SW Version: MPSS.DPM.2.0.c11-00058-M8936FAAAANUZM-4 IMEI: 356304-07-361547-4 SPC: 055712 MEID: 35630407361547 Mobile ESN: 80B575B0 SSD_A: 0000000000000000 SSD_B: 0000000000000000 OTKSL: 159930 NAM Name: Sprint User Lock Code: 5792 Selecting input file...Canceled! Performed by 2.6.7 Software version. -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM216 Selected model: LS775 Reading info... IMEI: 356304-07-361547-4 Android version: 6.0.1 Battery level: 33% SW Version: LS775ZV5 Mode: Normal Firmware compiled date: Feb 08 2016 Firmware compiled time: 21:00:00 Firmware released date: Aug 16 2016 Firmware released time: 21:20:42 SW Version: MPSS.DPM.2.0.c11-00058-M8936FAAAANUZM-4 IMEI: 356304-07-361547-4 SPC: 055712 MEID: 35630407361547 Mobile ESN: 80B575B0 SSD_A: 0000000000000000 SSD_B: 0000000000000000 OTKSL: 159930 NAM Name: Sprint User Lock Code: 5792 Selecting input file...Canceled! Performed by 2.6.7 Software version. -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM216 Selected model: LS775 Reading info... IMEI: 356304-07-361547-4 Android version: 6.0.1 Battery level: 33% SW Version: LS775ZV5 Mode: Normal Firmware compiled date: Feb 08 2016 Firmware compiled time: 21:00:00 Firmware released date: Aug 16 2016 Firmware released time: 21:20:42 SW Version: MPSS.DPM.2.0.c11-00058-M8936FAAAANUZM-4 IMEI: 356304-07-361547-4 SPC: 055712 MEID: 35630407361547 Mobile ESN: 80B575B0 SSD_A: 0000000000000000 SSD_B: 0000000000000000 OTKSL: 159930 NAM Name: Sprint User Lock Code: 5792 Selecting input file...Canceled! Performed by 2.6.7 Software version. -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM216 Selected model: LS775 Reading info... IMEI: 356304-07-361547-4 Android version: 6.0.1 Battery level: 33% SW Version: LS775ZV5 Mode: Normal Firmware compiled date: Feb 08 2016 Firmware compiled time: 21:00:00 Firmware released date: Aug 16 2016 Firmware released time: 21:20:42 SW Version: MPSS.DPM.2.0.c11-00058-M8936FAAAANUZM-4 IMEI: 356304-07-361547-4 SPC: 055712 MEID: 35630407361547 Mobile ESN: 80B575B0 SSD_A: 0000000000000000 SSD_B: 0000000000000000 OTKSL: 159930 NAM Name: Sprint User Lock Code: 5792 Switching to Download mode...OK Initializing flash...OK Reading partitions...OK Reading Carrier...OK Unlocking...OK Writing Carrier...OK Phone successfully unlocked! Performed by 2.6.7 Software version. Connecting to server support.octoplusbox.com:82...OK Authorizing...OK -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM216 Selected model: LS775 Reading info... IMEI: 356304-07-361547-4 Android version: 6.0.1 Battery level: 33% SW Version: LS775ZV5 Mode: Normal Firmware compiled date: Feb 08 2016 Firmware compiled time: 21:00:00 Firmware released date: Aug 16 2016 Firmware released time: 21:20:42 SW Version: MPSS.DPM.2.0.c11-00058-M8936FAAAANUZM-4 IMEI: 356304-07-361547-4 SPC: 055712 MEID: 35630407361547 Mobile ESN: 80B575B0 SSD_A: 0000000000000000 SSD_B: 0000000000000000 OTKSL: 159930 NAM Name: Sprint User Lock Code: 5792 Selecting input file...Canceled! Performed by 2.6.7 Software version. |
06-05-2017, 09:42 | #7 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,809
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407 | We have prepared test Software version for You. Please download and install it from the Support Area ("LG/TEST SOFTWARE" folder), then try to perform "Reset Security" operation. Post here the result. Last edited by Octopus box; 06-05-2017 at 09:49. |
06-13-2017, 10:12 | #9 (permalink) |
No Life Poster Join Date: Dec 2016 Location: Pakistan Age: 27
Posts: 562
Member: 2665080 Status: Offline Thanks Meter: 63 | Welcome to Octoplus/Octopus Box LG Software version 2.6.8.2 -------------------------------------------------------------------------------- Platform: LG MTK Selected port: COM3 Selected baudrate: 921600 Selected model: LS755 Selected USB connection type Power phone OFF (reconnect battery), press and hold "Vol+" button and connect the cable (or P999 cable)Canceled! Performed by 2.6.8.2 Software version. -------------------------------------------------------------------------------- Checking data...OK Platform: LG MTK Selected port: COM3 Selected baudrate: 921600 Selected model: LS755 Selected USB connection type Initializing ADB...OK ADB Server was found. Trying to kill... Waiting for phone...OK Model ID: LGLS775 Incompatible model ID! Please, select correct model! Performed by 2.6.8.2 Software version. -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM3 Selected model: LS775 Reading info... Initializing ADB...OK Waiting for phone...OK Model ID: LGLS775 Phone firmware version: LGLS775AT-00-ZV5-SPR-US-AUG-16-2016+08 Kernel version: 3.10.49-g80903e6-00011-gc215dfb (lgmobile@LGEACI8R1) (gcc version 4.8 (GCC) ) #1 SMP PREEMPT Tue Aug 16 21:28:54 KST 201 Android version: 6.0.1 Hardware: Qualcomm Technologies, Inc MSM8916 0 Please, type ##3424# to get SPC / MSL / Service Code...Failed! Performed by 2.6.8.2 Software version. -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM3 Selected model: LS775 Reading info...Canceled! Performed by 2.6.8.2 Software version. -------------------------------------------------------------------------------- Checking data...OK Platform: LG Qualcomm Selected port: COM3 Selected model: LS775 Reading info... Initializing ADB...OK ADB Server was found. Trying to kill... Waiting for phone...OK Model ID: LGLS775 Phone firmware version: LGLS775AT-00-ZV5-SPR-US-AUG-16-2016+08 Kernel version: 3.10.49-g80903e6-00011-gc215dfb (lgmobile@LGEACI8R1) (gcc version 4.8 (GCC) ) #1 SMP PREEMPT Tue Aug 16 21:28:54 KST 201 Android version: 6.0.1 Hardware: Qualcomm Technologies, Inc MSM8916 0 Please, type ##3424# to get SPC / MSL / Service Code...OK Input 055712, go to "Diag" menu and select "Enable" option. Found model LS775ZV5:ÿd at port COM216 Reading info... Model ID: LGLS775 IMEI: 356304-07-361547-4 Android version: 6.0.1 Battery level: 29% SW Version: LS775ZV5 Mode: Normal Firmware compiled date: Feb 08 2016 Firmware compiled time: 21:00:00 Firmware released date: Aug 16 2016 Firmware released time: 21:20:42 SW Version: MPSS.DPM.2.0.c11-00058-M8936FAAAANUZM-4 IMEI: 356304-07-361547-4 SPC: 055712 MEID: 35030526000000 Mobile ESN: 808D1BB1 SSD_A: 0000000000000000 SSD_B: 0000000000000000 OTKSL: 159930 NAM Name: Sprint User Lock Code: 5792 Reading QCN... Send SPC...OK Reading Mobile Property...OK Reading Feature Mask...OK Reading Roaming List 0...OK Reading NV_Numbered Items...OK Reading NV_Numbered SIM1 Items...OK Reading NV_Numbered SIM2 Items...OK Reading NV Items...OK Reading EFS...OK Reading Provisioning Items...OK Reading QCN done! Backup saved to "LS775_356304073615474_13-06-2017_14-00-04.qcn" Switching to Download mode...OK Initializing flash...OK Reading partitions...OK Reading security area...OK Backup saved to "LS775_356304073615474_13-06-2017_14-06-09.SEC" Resetting secutiy area...OK Switching to Normal mode... Found model LS775ZV5:ÿd at port COM216 Send SPC...OK Writing QCN... Writing NV_Numbered Items...OK Writing NV_Numbered SIM1 Items...OK Writing NV_Numbered SIM2 Items...OK Writing QCN done! Performed by 2.6.8.2 Software version. |
06-13-2017, 12:04 | #13 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,809
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407 | What type of Network You have selected on your phone? What SIM card (type) do You use in your phone? Last edited by Octopus box; 06-13-2017 at 12:19. |
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