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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 06-05-2017, 07:23   #1 (permalink)
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Smile LG LS775 service disabiled [Solved]


i try network reapir and unlock but same problem
 
Old 06-05-2017, 07:44   #2 (permalink)
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Hello.

Please post here full Software log with all performed operations.

Also, read these rules:

http://forum.gsmhosting.com/vbb/f62/...rules-1591101/,
http://forum.gsmhosting.com/vbb/f799...leted-2165821/.
 
Old 06-05-2017, 08:16   #3 (permalink)
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Welcome to Octoplus/Octopus Box LG Software version 2.6.7
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM216
Selected model: LS775
Reading info...
IMEI: 356304-07-361547-4
Android version: 6.0.1
Battery level: 33%
SW Version: LS775ZV5
Mode: Normal
Firmware compiled date: Feb 08 2016
Firmware compiled time: 21:00:00
Firmware released date: Aug 16 2016
Firmware released time: 21:20:42
SW Version: MPSS.DPM.2.0.c11-00058-M8936FAAAANUZM-4
IMEI: 356304-07-361547-4
SPC: 055712
MEID: 35630407361547
Mobile ESN: 80B575B0
SSD_A: 0000000000000000
SSD_B: 0000000000000000
OTKSL: 159930
NAM Name: Sprint
User Lock Code: 5792
Selecting input file...Canceled!
Performed by 2.6.7 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM216
Selected model: LS775
Reading info...
IMEI: 356304-07-361547-4
Android version: 6.0.1
Battery level: 33%
SW Version: LS775ZV5
Mode: Normal
Firmware compiled date: Feb 08 2016
Firmware compiled time: 21:00:00
Firmware released date: Aug 16 2016
Firmware released time: 21:20:42
SW Version: MPSS.DPM.2.0.c11-00058-M8936FAAAANUZM-4
IMEI: 356304-07-361547-4
SPC: 055712
MEID: 35630407361547
Mobile ESN: 80B575B0
SSD_A: 0000000000000000
SSD_B: 0000000000000000
OTKSL: 159930
NAM Name: Sprint
User Lock Code: 5792
Selecting input file...Canceled!
Performed by 2.6.7 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM216
Selected model: LS775
Reading info...
IMEI: 356304-07-361547-4
Android version: 6.0.1
Battery level: 33%
SW Version: LS775ZV5
Mode: Normal
Firmware compiled date: Feb 08 2016
Firmware compiled time: 21:00:00
Firmware released date: Aug 16 2016
Firmware released time: 21:20:42
SW Version: MPSS.DPM.2.0.c11-00058-M8936FAAAANUZM-4
IMEI: 356304-07-361547-4
SPC: 055712
MEID: 35630407361547
Mobile ESN: 80B575B0
SSD_A: 0000000000000000
SSD_B: 0000000000000000
OTKSL: 159930
NAM Name: Sprint
User Lock Code: 5792
Selecting input file...Canceled!
Performed by 2.6.7 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM216
Selected model: LS775
Reading info...
IMEI: 356304-07-361547-4
Android version: 6.0.1
Battery level: 33%
SW Version: LS775ZV5
Mode: Normal
Firmware compiled date: Feb 08 2016
Firmware compiled time: 21:00:00
Firmware released date: Aug 16 2016
Firmware released time: 21:20:42
SW Version: MPSS.DPM.2.0.c11-00058-M8936FAAAANUZM-4
IMEI: 356304-07-361547-4
SPC: 055712
MEID: 35630407361547
Mobile ESN: 80B575B0
SSD_A: 0000000000000000
SSD_B: 0000000000000000
OTKSL: 159930
NAM Name: Sprint
User Lock Code: 5792
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Reading Carrier...OK
Unlocking...OK
Writing Carrier...OK
Phone successfully unlocked!
Performed by 2.6.7 Software version.
Connecting to server support.octoplusbox.com:82...OK
Authorizing...OK
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM216
Selected model: LS775
Reading info...
IMEI: 356304-07-361547-4
Android version: 6.0.1
Battery level: 33%
SW Version: LS775ZV5
Mode: Normal
Firmware compiled date: Feb 08 2016
Firmware compiled time: 21:00:00
Firmware released date: Aug 16 2016
Firmware released time: 21:20:42
SW Version: MPSS.DPM.2.0.c11-00058-M8936FAAAANUZM-4
IMEI: 356304-07-361547-4
SPC: 055712
MEID: 35630407361547
Mobile ESN: 80B575B0
SSD_A: 0000000000000000
SSD_B: 0000000000000000
OTKSL: 159930
NAM Name: Sprint
User Lock Code: 5792
Selecting input file...Canceled!
Performed by 2.6.7 Software version.
 
Old 06-05-2017, 08:17   #4 (permalink)
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i unlock but same problem
 
Old 06-05-2017, 08:18   #5 (permalink)
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i know. dont do the unlock anymore. .. do the reset security

Sent from my SM-N920T using Tapatalk
 
Old 06-05-2017, 08:40   #6 (permalink)
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reset security option hiiden bro i check
 
Old 06-05-2017, 09:42   #7 (permalink)
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We have prepared test Software version for You. Please download and install it from the Support Area ("LG/TEST SOFTWARE" folder), then try to perform "Reset Security" operation. Post here the result.

Last edited by Octopus box; 06-05-2017 at 09:49.
 
Old 06-13-2017, 09:57   #8 (permalink)
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ok sir i try and post.................
 
Old 06-13-2017, 10:12   #9 (permalink)
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Welcome to Octoplus/Octopus Box LG Software version 2.6.8.2
--------------------------------------------------------------------------------
Platform: LG MTK
Selected port: COM3
Selected baudrate: 921600
Selected model: LS755
Selected USB connection type
Power phone OFF (reconnect battery), press and hold "Vol+" button and
connect the cable (or P999 cable)Canceled!
Performed by 2.6.8.2 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM3
Selected baudrate: 921600
Selected model: LS755
Selected USB connection type
Initializing ADB...OK
ADB Server was found. Trying to kill...
Waiting for phone...OK
Model ID: LGLS775
Incompatible model ID!
Please, select correct model!
Performed by 2.6.8.2 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM3
Selected model: LS775
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: LGLS775
Phone firmware version: LGLS775AT-00-ZV5-SPR-US-AUG-16-2016+08
Kernel version: 3.10.49-g80903e6-00011-gc215dfb
(lgmobile@LGEACI8R1) (gcc version 4.8 (GCC) ) #1 SMP PREEMPT Tue
Aug 16 21:28:54 KST 201
Android version: 6.0.1
Hardware: Qualcomm Technologies, Inc MSM8916 0
Please, type ##3424# to get SPC / MSL / Service Code...Failed!
Performed by 2.6.8.2 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM3
Selected model: LS775
Reading info...Canceled!
Performed by 2.6.8.2 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM3
Selected model: LS775
Reading info...
Initializing ADB...OK
ADB Server was found. Trying to kill...
Waiting for phone...OK
Model ID: LGLS775
Phone firmware version: LGLS775AT-00-ZV5-SPR-US-AUG-16-2016+08
Kernel version: 3.10.49-g80903e6-00011-gc215dfb
(lgmobile@LGEACI8R1) (gcc version 4.8 (GCC) ) #1 SMP PREEMPT Tue
Aug 16 21:28:54 KST 201
Android version: 6.0.1
Hardware: Qualcomm Technologies, Inc MSM8916 0
Please, type ##3424# to get SPC / MSL / Service Code...OK
Input 055712, go to "Diag" menu and select "Enable" option.
Found model LS775ZV5:ÿd at port COM216
Reading info...
Model ID: LGLS775
IMEI: 356304-07-361547-4
Android version: 6.0.1
Battery level: 29%
SW Version: LS775ZV5
Mode: Normal
Firmware compiled date: Feb 08 2016
Firmware compiled time: 21:00:00
Firmware released date: Aug 16 2016
Firmware released time: 21:20:42
SW Version: MPSS.DPM.2.0.c11-00058-M8936FAAAANUZM-4
IMEI: 356304-07-361547-4
SPC: 055712
MEID: 35030526000000
Mobile ESN: 808D1BB1
SSD_A: 0000000000000000
SSD_B: 0000000000000000
OTKSL: 159930
NAM Name: Sprint
User Lock Code: 5792
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "LS775_356304073615474_13-06-2017_14-00-04.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Reading security area...OK
Backup saved to "LS775_356304073615474_13-06-2017_14-06-09.SEC"
Resetting secutiy area...OK
Switching to Normal mode...
Found model LS775ZV5:ÿd at port COM216
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing QCN done!
Performed by 2.6.8.2 Software version.
 
Old 06-13-2017, 10:13   #10 (permalink)
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same problem sir ..............
 
Old 06-13-2017, 10:14   #11 (permalink)
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Quote:
Originally Posted by imeilock View Post
same problem sir ..............

repair baseband 100% ok
 
Old 06-13-2017, 11:10   #12 (permalink)
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Nilouy2007-
u mean hardware???????????????????
 
Old 06-13-2017, 12:04   #13 (permalink)
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What type of Network You have selected on your phone? What SIM card (type) do You use in your phone?

Last edited by Octopus box; 06-13-2017 at 12:19.
 
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Old 06-14-2017, 23:20   #14 (permalink)
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i check octopus all method not done my last method working 100000% done my phone i write only secutiy backup my phone working now
 
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