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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 09-17-2015, 12:35   #1 (permalink)
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LG LS980 unfortunately , com.android.phone stopped how can solve this?


Hİ team ı have LG LS980
after insert sim card I take this error.
and cant using phone
How can i fix this problem.
I Flashed LS980ZVC_12 .oct but still I have erroır. please help me.
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Old 09-17-2015, 12:51   #2 (permalink)
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Hello.

Try to reflash the phone with different firmwares from the Support Area.
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Old 09-17-2015, 20:24   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Try to reflash the phone with different firmwares from the Support Area.
I'm tried another flash files but cant solved.
I think my problem is ;
Securtiy A-KEY - SSID-A - SSID B - OTKSL SPC.

And MSI MDN PRL

Here is software logs.

Code:
Platform: LG Qualcomm
Selected port: COM84
Selected model: LS980
Reading info...
Model ID: LG-LS980
IMEI: 350305-26-000000-4
Android version: 4.4.2
Battery level: 54%
Mode: Normal
Firmware compiled date: Feb 25 2014
Firmware compiled time: 20:00:00
Firmware released date: Mar  9 2014
Firmware released time: 11:36:00
SW Version: M8974A-AAAANAZM-2.0.20046
IMEI: 350305-26-000000-4
SPC: 000000
MEID: 35030526000000
Mobile ESN: 808D1BB1
MDN: 000-000-8784
User Lock Code: 8784
MCC: 000
MNC: 00
MIN1: 0008784
MIN2: 000
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM84
Selected model: LS980
Reading info...
Model ID: LG-LS980
IMEI: 350305-26-000000-4
Android version: 4.4.2
Battery level: 54%
Mode: Normal
Firmware compiled date: Feb 25 2014
Firmware compiled time: 20:00:00
Firmware released date: Mar  9 2014
Firmware released time: 11:36:00
SW Version: M8974A-AAAANAZM-2.0.20046
IMEI: 350305-26-000000-4
SPC: 000000
MEID: 35030526000000
Mobile ESN: 808D1BB1
MDN: 000-000-8784
User Lock Code: 8784
MCC: 000
MNC: 00
MIN1: 0008784
MIN2: 000
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM84
Selected model: LS980
Reading info...
Model ID: LG-LS980
IMEI: 350305-26-000000-4
Android version: 4.4.2
Battery level: 54%
Mode: Normal
Firmware compiled date: Feb 25 2014
Firmware compiled time: 20:00:00
Firmware released date: Mar  9 2014
Firmware released time: 11:36:00
SW Version: M8974A-AAAANAZM-2.0.20046
IMEI: 350305-26-000000-4
SPC: 000000
MEID: 35030526000000
Mobile ESN: 808D1BB1
MDN: 000-000-8784
User Lock Code: 8784
MCC: 000
MNC: 00
MIN1: 0008784
MIN2: 000
Selecting output file...OK
Destination file: "LS980_35030526000000_17-09-2015_22-18-39.prl"
Reading Roaming List 0...OK
IMEI : not original.

Last edited by elux227810; 09-17-2015 at 20:31.
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Old 09-18-2015, 11:10   #4 (permalink)
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Securtiy A-KEY - SSID-A - SSID B - OTKSL SPC and MSI MDN PRL has no influence on work of Android Services.
Try to make Factory Reset and write different firmwares. No other solution.
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